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Error 2380, Disc Burner or Software.

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NeSupport's Avatar
Computer Specs
Junior Member with 2 posts.
 
Join Date: Dec 2008
Experience: Beginner
31-Dec-2008, 05:45 AM #1
Unhappy Error 2380, Disc Burner or Software.
Well here we go...
Only posting this because other threads seem to be dead or solutions don't seem to work...

iTunes can't find Disc Burner or software.

I can import CDs.
I can burn with Windows Media Player and other programs.
I tried the solution to become an administrative user, nothing happened
in diagnostic. (This one I can't find any other posts for.)

I've tried manually editing registry problems eg: Upper and lower filter.
I've tried using GEARS and the SPTD download.
I've tried reinstalling iTunes.
I've tried repairing iTunes.

If any other info is required just drop a line.

Diagnostic Message:
--------------------------------------------------------------------

Microsoft Windows Vista x64 Home Edition Service Pack 1 (Build 6001)
Gateway GT5685E
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.5.11 (118.5)

iTunes Serial Number D66EF717B3E387E5

Current user is not an administrator.
The current local date and time is 2008-12-31 01:35:11.
iTunes is not running in safe mode.

Video Display Information

NVIDIA, NVIDIA GeForce 7100 / NVIDIA nForce 630i


**** External Plug-ins Information ****

No external plug-ins installed.

**** CD/DVD Drive Tests ****

No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.5),

Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.

------------------------------------------------------------------

~Thanks
NeSupport's Avatar
Computer Specs
Junior Member with 2 posts.
 
Join Date: Dec 2008
Experience: Beginner
01-Jan-2009, 09:05 PM #2
bump?
klsl0920's Avatar
Junior Member with 1 posts.
 
Join Date: Jan 2009
23-Jan-2009, 11:27 PM #3
I have same exact problems - diagnostic error message and everything..Was there ever an answer??
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2380, burner, cd/dvd, itunes, software

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