Itunes unable to Sync or re install

mijatahe1 · 15-May-2009, 04:53 PM #1

I upgraded to version 8.1 of Itunes and was advised there was an error with Bonjour and my Ipods would no longer sync. I located the file under the control panel but it is not able to remove as system says it's not there. I removed Itunes and am trying to reinstall but I get an error that reads:
iTunes + Quicktime
The older version of Bonjour cannot be removed
Contact your technical support group.

I can't reload itunes and am frusterated beyond belief!!

kbush10888 · 15-May-2009, 07:49 PM #2

Have you tried removing it through CCleaner?

mijatahe1 · 15-May-2009, 08:25 PM #3

Not familiar with that process..please explain...

kbush10888 · 16-May-2009, 12:35 PM #4

You can download Ccleaner from http://www.ccleaner.com/

Then under tools, you can choose the program you want to remove, and try running the uninstaller from there.

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