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Itunes 8.2 crashings when I play video

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blackbox2342's Avatar
Junior Member with 21 posts.
 
Join Date: Feb 2008
22-Jun-2009, 09:37 AM #1
Exclamation Itunes 8.2 crashings when I play video
Never had a problem until I updated Itunes to 8.2.0.23 and it updated quicktime with it too.

Music plays/previews fine in the store, however, if I play video in my libary or try to preview video on the itunes store windows say a problem has occured and itunes closes down.

My internet is working fine and plus if it was that then my locally stored videos would play fine?

I'm running Vista Home Premium and itunes 8.2.0.23

I've tried disabling genuis sidebar but it did nothing :/

Anyone get any ideas as I'm very stuck with this and if I don't get it working then I've wasted money on a few videos which I can't view.

Thanks for your help in advance!

Edit: I believe the problem is caused by Quicktime (itunes+quicktime are updated together) so I'm going to try uninstalling Quicktime then reinstalling it. Will let you know if it helps.
blackbox2342's Avatar
Junior Member with 21 posts.
 
Join Date: Feb 2008
22-Jun-2009, 09:56 AM #2
Good news the above seems to have worked : )

So if anyone else experiences this then go to your control panel and click install/uninstall products and find Quicktime and then download and reinstall Quicktime from here

http://www.apple.com/quicktime/download/
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