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Blu-ray player sound cuts out

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Mavrick88's Avatar
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Join Date: Jan 2003
07-Oct-2009, 02:23 PM #1
Blu-ray player sound cuts out
I'm not sure if this is the correct place to post this, so, I apologize if not!

I bought a LG BD370 Blu-ray player to connect to my 40" LG LCD HDTV. It's connected through an HDMI port. The first movie played without any issues at all.

Now, when I play anything (Blu-ray, DVD, DVD -/+ R/RW) at random moments the video flashes really fast and continues playing. The problem is that the sound quits playing. If I rewind a short bit and play again, the sound works and the moive even passes the point where it cut off and keeps going with sound. Then again, at any random moment, the video flashes and the sound cuts out. If I do my rewind trick, it fixes it again for a short time. Sometimes it can go 10 minutes with no problem, sometimes it happens seconds after playing again.

I use to have a DVD player with HD upscaling which was also connected with this same HDMI cable into the same HDMI port and never had a problem.

I'm just wondering if there was anything anyone could suggest before I went through the hassle of returing this player for a new one (I bought it online brand new). My TV is 1080 and the player is set to 1080p. Should I try 1080i? A new cable? Firmware update (not sure if that would fix this).

Thanks in advance!
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-Mavrick88 - GA-990FXA-UD3 Motherboard, AMD Phenom II X6 1090T, AMD HD6850, CORSAIR Vengeance 16GB (4 x 4GB) CML16GX3M4A1600C9B, Windows 7 x64 Ultimate
Mavrick88's Avatar
Member with 100 posts.
 
Join Date: Jan 2003
12-Oct-2009, 12:03 PM #2
Just in case anyone else had this problem with a Blu-ray player............

Changing the resolution to 1080i fixed my problem. I'm not sure why it helped, but that's the only setting I changed and so far, I've watched several movies with zero problems. I've even played movies that I had problems with before and now they play with zero problems as well.

Just thought I'd let anyone else know who might come up against this problem.
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-Mavrick88 - GA-990FXA-UD3 Motherboard, AMD Phenom II X6 1090T, AMD HD6850, CORSAIR Vengeance 16GB (4 x 4GB) CML16GX3M4A1600C9B, Windows 7 x64 Ultimate
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