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jerky videoplaying

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robindunham's Avatar
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Join Date: Oct 2009
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20-Oct-2009, 12:19 PM #1
jerky videoplaying
My new system will show any films videos youtube videos in a very stop and go manner with about 5 seconds between the run and load right through the whole film? can you help
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robindunham's Avatar
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20-Oct-2009, 12:34 PM #2
jerky videoplaying
Im using vista and aol and when on youtube any video that I chose to play is running for only 5 seconds and then stops to (presumably load) for five seconds and then runs for another 5 seconds? can you help please Rob
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20-Oct-2009, 01:06 PM #3
What kind of Internet connection do you have? Cable, DSL, Dial-up...?

Are you on a wireless network? Ethernet cable? Any router?

Do you have the latest Adobe Flash Player?

Adobe Flash Player for IE

Adobe Flash Player for non-IE

Do you have the latest Java Runtime Environment 1.6.0_16?
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robindunham's Avatar
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20-Oct-2009, 01:17 PM #4
Hi I have DSL I think and not sure about Java etc
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20-Oct-2009, 01:20 PM #5
Look inside your Add or Remove programs list in the Control Panel. If you have the software, it will be listed, accompanied by version numbers.
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20-Oct-2009, 01:23 PM #6
Thanks I will look now!
robindunham's Avatar
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20-Oct-2009, 01:27 PM #7
I only seem to have an add device in control panel (Vista)
robindunham's Avatar
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20-Oct-2009, 01:31 PM #8
I seem to have realplayer UI does that sound right? Thanks for your help by the way!
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20-Oct-2009, 01:34 PM #9
Can you see Programs or Programs and Features?

Last edited by Phantom010; 20-Oct-2009 at 01:40 PM..
robindunham's Avatar
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20-Oct-2009, 01:47 PM #10
Yes I have found it it and Adobe air, flash player 10 activeX, and Photoshop, ))
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20-Oct-2009, 03:08 PM #11
Go here: C:\WINDOWS\Downloaded Program Files

In that folder, you'll see the exact version of Adobe Flash Player as Shockwave Flash Object (e.g. 10.0.32.18) and Java Runtime Environment (e.g. 6.0.160.1).

Is that what you see?
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20-Oct-2009, 04:41 PM #12
No ! Only Adobe Flash player 10 active X installed 23.09.2009

Adobe reader 9.1.3 ((
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20-Oct-2009, 04:50 PM #13
Oh! I also have windows media program apparently?
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20-Oct-2009, 04:53 PM #14
You're showing me the date and not the version. Look in the version's column and tell me if you have 10.0.32.18. Click on View and select Details.

You don't seem to have Java on your computer. Download and install the latest Java Runtime Environment 1.6.0_16
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20-Oct-2009, 05:24 PM #15
Down loaded Java but need to ajust program in control programmes ????? for it to continue to install ???
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