[paye]

Operating System
Windows XP Professional Service Pack 2, v.2082 (build 2600)
Install Language: English (United States)
System Locale: English (United States)

Processor
1.50 gigahertz Intel Celeron M
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Not hyper-threaded

System Model
Acer Aspire 3620 0100
System Serial Number: LXAA605134605016BAKS00
Enclosure Type: Notebook

Main Circuit Board
Board: Acer Garda-910 Rev
Serial Number: LXAA605134605016BAKS00
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies LTD V1.01 12/15/2005

[etaf]

go here http://us.acer.com/acer/service.do?L...CRC=2054404012
and then select your model and windows and you should find the audio driver for that machine

[paye]

the acer aspire 3623wxci model is not included in the list from the link u gave me.

[etaf]

is that the model - appears to be a screen on a google search http://www.batterymall.co.uk/acer-as...n-p-99651.html

if you are running xp pro -this should owrk


Model:

* Go to Start > Accessories > Command Prompt
* Type, wmic computersystem get model
* Press Enter

[paye]

the audio in my laptop now works...thanks for your help etaf...but i still have a problem regarding my windows media player9...it cannot play dvd files...it says i need a dvd decoder and i dont know what that means..how can i solve this problem?...how will i know what compatible dvd driver matches my laptop specs?

[etaf]

the audio in my laptop now works.

how did you solve the audio issue?

but i still have a problem regarding my windows media player9...it cannot play dvd file

what type of DVD files ?
are this off the web with an extension of .flv

[paye]

i downloaded the sound driver from the link you gave me and luckily, it worked...so thanks to you...as for the windows media player, i installed an XP codec and i can now play videos from the dvd-rom...my problem now is i cant install the nero 7 ultra edition, it says i have to install first the directX 9.0c from the microsoft before i can install the nero 7 ultra edition...so i installed the directX 9.0c, still i cant install nero 7....i tried nero 8 and it says "cannot update MSI engine"

[etaf]

from what I can see its due to an older version of nero, not removed correctly - lots of issues on the web with this - suggestion is to use nero uninstall / cleaning tools to remove old installation

[vicks]

I would suggest that you get the SP3 for XP. Microsoft is no longer supporting SP2 so your computer may be more vulnerable to baddies.
Vicks