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Can't download cds to iTunes 10.1.0.56


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Kat65 Kat65 is offline
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Join Date: Feb 2010
03-Jan-2011, 09:05 AM #1
Can't download cds to iTunes 10.1.0.56
I downloaded iTunes 10.1.56 after having problems with the 10.1.0.54 version. I can only download the first 1/2 of song 1 and nothing from the rest of any cd. Under "time" for each song, my library says "Not available". When I click on it to listen it gets skipped over until a previously imported song comes up. Same thing happened with the previous version as well.
I ran diagnostics and here's the results.

Any suggestions?


Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Dell Inc Dimension E521
iTunes 10.1.1.4
QuickTime 7.6.9
FairPlay 1.10.14
Apple Application Support 1.4.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.3.0.69
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34

iTunes Serial Number 121E22CFDA4E3AE3

Current user is not an administrator.
The current local date and time is 2011-01-03 07:49:36.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.

Video Display Information

ATI Technologies Inc., 256MB ATI Radeon X1300PRO
ATI Technologies Inc., 256MB ATI Radeon X1300PRO Secondary


**** External Plug-ins Information ****

No external plug-ins installed.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {812874D5-CBA7-4C6A-99E7-B10E8953437A}
Description: Compact Wireless-G USB Adapter
IP Address: 192.168.1.68
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Mon Jan 03 06:09:13 2011

Lease Expires: Tue Jan 04 06:09:13 2011

DNS Servers: 192.168.1.254

Adapter Name: {2D8C2368-422A-4895-AC83-5B690A393C62}
Description: Broadcom 440x 10/100 Integrated Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969

Lease Expires: Wed Dec 31 19:00:00 1969

DNS Servers:

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is off.

Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Last successful store access was 2010-12-25 10:12:25.


**** CD/DVD Drive Tests ****

No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),

E: TSSTcorp DVD+-RW TS-H653A, Rev D300
Drive is empty.



D: HL-DT-ST DVD-ROM GDRH10N, Rev 0D04
Audio CD in drive.
Found 15 songs on CD, playing time 57:40 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:46:10
Track 3, start time 06:56:25
Track 4, start time 12:02:12
Track 5, start time 17:09:12
Track 6, start time 20:43:62
Track 7, start time 24:18:25
Track 8, start time 27:31:50
Track 9, start time 32:21:62
Track 10, start time 35:12:50
Track 11, start time 38:29:50
Track 12, start time 42:03:12
Track 13, start time 45:22:12
Track 14, start time 49:44:25
Track 15, start time 53:33:50
Audio CD reading succeeded.
Get drive speed succeeded.



**** Device Connectivity Tests ****

iPodService 10.1.1.4 is currently running.
iTunesHelper 10.1.1.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.

Universal Serial Bus Controllers:

Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.

FireWire (IEEE 1394) Host Controllers:

AGERE OHCI Compliant IEEE 1394 Host Controller. Device is working properly.

Most Recent Devices Not Currently Connected:

iPod nano (3rd Generation) running firmware version 1.1.3
Serial Number: 7M738ZCGYXX

As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
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