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Laptop won't connect to my Router


Shawn40's Avatar
Shawn40 Shawn40 is offline
Junior Member with 1 posts.
Join Date: Jul 2011
Experience: Intermediate
20-Jul-2011, 04:28 PM #1
Laptop won't connect to my Router
Hi guys,
My Dell won't connect to my router, it will connect to other routers but I have always had problems connecting to my router at home. My Wireless card isn't turned off...and other devices like my PS3 and Ipod will connect to my router, my laptop is the only thing I can't get to connect....If you guys could help I would really appreciate it...Thank you.
pedroguy's Avatar
Computer Specs
Member with 6,523 posts.
Join Date: Jan 2001
Location: Avalon,Catalina Island,Ca.
Experience: Intermediate
20-Jul-2011, 04:31 PM #2
Welcome to TSG:
May we see:
Start, Run, CMD, OK to open a command prompt:
(For Vista or 7 type CMD in the Search box after Start)

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.


Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
TerryNet's Avatar
Computer Specs
Moderator with 69,201 posts.
Join Date: Mar 2005
Location: Ottawa, IL
20-Jul-2011, 07:10 PM #3
And you are not using MAC Address filtering on the router? What encryption?
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