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Solved: Limited Connectivity, Windows Vista, Wireless Connection


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jjrocketman's Avatar
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08-Aug-2011, 08:09 PM #1
Solved: Limited Connectivity, Windows Vista, Wireless Connection
Our household just installed a new, Netgear, router. The wireless network works for all devices except for my laptop, which runs Windows Vista. The network, for me, is listed as "Unidentified" and the connection switches between Local Only and Limited Connectivity. If I plug the router directly into the laptop, then internet works perfectly. How can I connect to the wireless router?

In case it helps, here is my ipconfig/all:


C:\Users\Jordan>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Jordan-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-23-4E-64-DD-D8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f517:ff74:7564:f69%11(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, August 08, 2011 5:01:10 PM
Lease Expires . . . . . . . . . . : Tuesday, August 09, 2011 5:01:10 PM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 234890062
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-AD-11-76-00-23-4E-64-DD-D8

DNS Servers . . . . . . . . . . . : 10.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethern
et NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1F-16-4D-EE-2C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.0.0.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, August 08, 2011 5:00:38 PM
Lease Expires . . . . . . . . . . : Tuesday, August 09, 2011 5:00:37 PM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DNS Servers . . . . . . . . . . . : 10.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Thank you for your help!
Old Rich's Avatar
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08-Aug-2011, 08:14 PM #2
Were you able to sucessfully log onto the router? . . What level of Security is it using? . . WEP ? . . WPA ? . .
jjrocketman's Avatar
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08-Aug-2011, 08:25 PM #3
Security type is WPA2-Personal. I can successfully log onto the router when directly plugged into it.
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08-Aug-2011, 08:27 PM #4
What happens when you try to log on wirelessly?
jjrocketman's Avatar
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08-Aug-2011, 08:36 PM #5
I can view the network, input the passphrase, and then seemingly connect to it, but the connection is Local Only.
Last edited by jjrocketman; 08-Aug-2011 at 08:42 PM..
Old Rich's Avatar
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08-Aug-2011, 08:42 PM #6
With the pc connected wirelessly, Click on Start . . Run . . type CMD

At the > prompt type type the following command: IPCONFIG /ALL


Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

Right click in the command window and choose Select All, then hit Enter. Come back here and Paste the results in a message.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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jjrocketman's Avatar
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08-Aug-2011, 09:11 PM #7
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Jordan>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Jordan-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-23-4E-64-DD-D8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f517:ff74:7564:f69%11(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, August 08, 2011 5:01:10 PM
Lease Expires . . . . . . . . . . : Tuesday, August 09, 2011 5:01:10 PM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 234890062
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-AD-11-76-00-23-4E-64-DD-D8

DNS Servers . . . . . . . . . . . : 10.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethern
et NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1F-16-4D-EE-2C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.0.0.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, August 08, 2011 5:00:38 PM
Lease Expires . . . . . . . . . . : Tuesday, August 09, 2011 5:00:37 PM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DNS Servers . . . . . . . . . . . : 10.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Jordan>
Old Rich's Avatar
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08-Aug-2011, 09:19 PM #8
It is now logging onto the router . . Try disableing security on the router and see if you can log on
jjrocketman's Avatar
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08-Aug-2011, 10:50 PM #9
I turned off the security, and now all the computers are connected! Thank you for the advice. Is there a risk to leaving the WiFi network unsecured? Should I set it to a different security level (WEP, for instance)?
Old Rich's Avatar
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09-Aug-2011, 09:04 AM #10
Yes there is a risk with no security enabled. Anyone in range will be able to connect to your network. This was just a test to identify the problem.

WEP is pretty weak security. Try setting up WPA with a new passphrase and see if all the pc's can connect
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Microsoft MCCA 2012
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