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DNS has ceased to function


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shastaqajoel's Avatar
shastaqajoel shastaqajoel is offline
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Join Date: Aug 2011
Experience: Intermediate
26-Aug-2011, 12:16 AM #1
DNS has ceased to function
Hello,

This PC has lost browser features because DNS has ceased to function. I can ping an external IP address, however DNS queries are met with the response "Ping request could not find host <URL>. Please check the name and try again." A VM on the same machine has no problem. Is there a root DNS utility on the host platform and a way to diagnose it. Thanks very much,

Joel
leroys1000's Avatar
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Join Date: Aug 2007
Location: Boise,Idaho
Experience: Intermediate
26-Aug-2011, 11:19 AM #2
Right click the network icon in the taskbar.
Click troubleshoot problems.
TerryNet's Avatar
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Join Date: Mar 2005
Location: Ottawa, IL
26-Aug-2011, 12:26 PM #3
Start, Run, CMD, OK to open a command prompt:
(For Vista or 7 type CMD in the Search box after Start)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
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shastaqajoel's Avatar
shastaqajoel shastaqajoel is offline
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26-Aug-2011, 01:54 PM #4
DNS has ceased to function -- ipconfig information
C:\Users\QA Testing>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : SQA1002
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : linksys.com

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Win32 Adapter V9
Physical Address. . . . . . . . . : 00-FF-F8-98-44-C9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : linksys.com
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-25-64-86-FD-31
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c05b:d1fe:b7bf:f090%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, August 26, 2011 3:00:16 AM
Lease Expires . . . . . . . . . . : Saturday, August 27, 2011 3:00:16 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 234890596
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-59-5C-1B-00-25-64-86-FD-31

DNS Servers . . . . . . . . . . . : 50.17.153.47
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VirtualBox Host-Only Network:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
Physical Address. . . . . . . . . : 08-00-27-00-F4-BD
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::162:4f5a:6648:fc56%21(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.56.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 537395239
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-59-5C-1B-00-25-64-86-FD-31

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{9AC7C77A-67C5-4BBD-AAC6-659B8C9CDBC5}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F89844C9-2D11-44A5-90F2-6FE18CD9313E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.linksys.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
TerryNet's Avatar
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26-Aug-2011, 04:04 PM #5
Is that DNS (50.17.153.47) your ISP's or one you specified? Either way it may be not working properly. Try a free public DNS server.
shastaqajoel's Avatar
shastaqajoel shastaqajoel is offline
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30-Aug-2011, 12:52 AM #6
Solved
You fixed everything, thank you very much.
TerryNet's Avatar
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30-Aug-2011, 03:55 PM #7
You're welcome.

You can mark this solved using the button at the upper left of the page.
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