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Connection to Internet Keeps Resetting Itself


GhostlyAtheist's Avatar
GhostlyAtheist GhostlyAtheist is offline
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Junior Member with 1 posts.
Join Date: Aug 2011
Experience: Beginner
28-Aug-2011, 03:23 AM #1
Connection to Internet Keeps Resetting Itself

For the past 3 days, my connection to the internet has been resetting itself.

I get the following message: The connection to the server was reset while the page was loading.

* The site could be temporarily unavailable or too busy. Please try again in a few minutes.

* If you are unable to load any pages, check your computer's network connection.

* If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Now, this happens with only certain sites. The sites it mainly happens to are,, and I can be on youtube and facebook, and it will be perfectly fine. But once I go to one of the other 3 sites, I get that message, and it completely makes me incapable of browsing the web. I'm forced to close out of everything, and wait at least 5-10 minutes.

I've looked around seeing what could be the problem. I've deleted cookies, cache, temporary internet files. I've made sure Firefox was permitted to access the web; used a different browser. Nothing helps. I even did system restoration, but all it did was take me back exactly 3 days ago, when the problem first began.

I use a lap top, called Asus. It's a 64-bit, Windows 7 operated. I connect to my parents' internet. Our service provider is Comcast. We called them to see if they were having a problem and they said no, everything was perfectly fine on their end; and they refreshed the modem, or whatever you call it.

Sorry this is long, I was just trying to be descriptive as possible. Any help would be appreciated. I'm not good with computers at all. Thank you.
TerryNet's Avatar
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Moderator with 69,174 posts.
Join Date: Mar 2005
Location: Ottawa, IL
28-Aug-2011, 08:25 AM #2
Please show the following for when internet access is working well and also for when you are "incapable of browsing the web."

Start, Run, CMD, OK to open a command prompt:
(For Vista or 7 type CMD in the Search box after Start)

Type the following command:


[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
Microsoft MVP - Windows Experience (since July 2010)
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