Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Networking Networking
Search Search
Search for:
Tech Support Guy > > >

Network Connection stops working when computer turned off


(!)

tidusjnr's Avatar
tidusjnr tidusjnr is offline
Member with 42 posts.
THREAD STARTER
 
Join Date: Oct 2008
04-Sep-2011, 08:01 AM #1
Network Connection stops working when computer turned off
Hello,

I am having quite a large problem with my TalkTalk connection. Whenever i turn off my computer, internet access stops for the entire network, anyone who is conencted, however, local access is still possible.

I am also having a problem with the wireless in my laptop also. Whereas every computer on my network is able to access the router wirelessly, my computer (the one that seems to chut down internet access) won't do that, i send packets, but none are received.

How can i fix these two problems, thanks in advance.

EDIT: Also, when i look at my router settings on 192.168.1.1 when the internet access is offline the IP, Primary and secondary DNS come up as 0.0.0.0, while when it is connectedi get proper addresses.

Last edited by tidusjnr; 04-Sep-2011 at 08:06 AM.. Reason: extra info
etaf's Avatar
etaf   (Wayne) etaf is online now
Computer Specs
Moderator with 52,946 posts.
 
Join Date: Oct 2003
Location: Surrey, UK
04-Sep-2011, 08:21 AM #2
has this always been the case ?

can we see an ipconfig /all

------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

We would like to see the results from ipconfig /all post back the results in a reply here

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results to notepad and then automatically open notepad.

Now all you need to do is copy and paste those results to a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will be highlighted
Next
From the notepad menu - choose Edit - Copy
Now go back to the forum - reply and then right click in the reply box and paste
------------------------------------------------------------------------
__________________
Wayne
Please let us know what the final solution was to any problem posted
TerryNet's Avatar
Computer Specs
Moderator with 66,887 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
04-Sep-2011, 08:22 AM #3
Please describe and/or diagram how your modem, router and computers are interconnected.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


Tags
disconnection, internet, networking

(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑