Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Networking Networking
Go to first new post virtual network
Go to first new post Internet keeps disconnecting for a few s ...
Go to first new post 2-floor Home networking question
Go to first new post Local area connection doesn't have valid ...
Go to first new post Cannot open MS Access file over our netw ...
Go to first new post Combining Wifi Hotspot and Router Wifi f ...
Go to first new post Cisco switch SPAN and Snort need help
Go to first new post Ralink RT5390R not connecting to cisco a ...
Go to first new post Recently upgraded to xfinity internet; d ...
Go to first new post Router No Longer Communicating
Go to first new post Wireless not connecting
Go to first new post Cant ping printer when address is static
Go to first new post Internet not working
Go to first new post Network
Go to first new post Problem loading websites(random)
Search Search
Search for:
Tech Support Guy Forums > > >

Can't connect to the internet!


(!)

Reply
Page 2 of 2 1 2
blixt619's Avatar
Computer Specs
Junior Member with 17 posts.
THREAD STARTER
  
Join Date: Sep 2011
Experience: Computer Illiterate
07-Sep-2011, 05:23 PM #16
so is there no hope?
TerryNet's Avatar
Computer Specs
Moderator with 58,661 posts.
  
Join Date: Mar 2005
Location: Ottawa, IL
07-Sep-2011, 05:38 PM #17
Maybe we can get some clue if you attach the requested Xirrus Inspector screen shot.
blixt619's Avatar
Computer Specs
Junior Member with 17 posts.
THREAD STARTER
  
Join Date: Sep 2011
Experience: Computer Illiterate
07-Sep-2011, 05:46 PM #18
I don't have wifi at the moment so maybe i'll have to upload the screenshot tomorrow unless the wifi network isn't needed
blixt619's Avatar
Computer Specs
Junior Member with 17 posts.
THREAD STARTER
  
Join Date: Sep 2011
Experience: Computer Illiterate
08-Sep-2011, 03:26 PM #19
Not sure what you wanted so i screenshot everything:
Attached Thumbnails
Can't connect to the internet!-tech.jpg   Can't connect to the internet!-tech2.jpg   Can't connect to the internet!-tech3.jpg   Can't connect to the internet!-tech4.jpg   Can't connect to the internet!-tech5.jpg  
TerryNet's Avatar
Computer Specs
Moderator with 58,661 posts.
  
Join Date: Mar 2005
Location: Ottawa, IL
08-Sep-2011, 03:55 PM #20
Uninstall Norton and run Symantec's Norton Removal Tool.

You may then also need ...

(From a JohnWill post)

TCP/IP stack repair options for use with Vista or 7.

Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.
__________________
Microsoft MVP - Windows Expert - Consumer (since July 2010)
blixt619's Avatar
Computer Specs
Junior Member with 17 posts.
THREAD STARTER
  
Join Date: Sep 2011
Experience: Computer Illiterate
08-Sep-2011, 04:23 PM #21
it's still not working for some reason
TerryNet's Avatar
Computer Specs
Moderator with 58,661 posts.
  
Join Date: Mar 2005
Location: Ottawa, IL
08-Sep-2011, 05:05 PM #22
And still neither the wireless nor ethernet appear in the ipconfig /all?
blixt619's Avatar
Computer Specs
Junior Member with 17 posts.
THREAD STARTER
  
Join Date: Sep 2011
Experience: Computer Illiterate
08-Sep-2011, 05:08 PM #23
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Michael-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #13
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 18:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 19:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #9
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 20:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #10
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 21:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #11
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 22:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #12
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 23:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #14
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 24:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 26:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #15
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 28:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #17
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 29:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #18
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 30:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #19
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 31:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #20
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 32:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #21
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>
TerryNet's Avatar
Computer Specs
Moderator with 58,661 posts.
  
Join Date: Mar 2005
Location: Ottawa, IL
08-Sep-2011, 05:11 PM #24
This may sound vaguely familiar ...

all those tunnel adapters means the meaningful part of the ipconfig /all was lost. Use the following commands instead. From the Notepad window that will pop up copy just the first part--up through the first tunnel adapter only.

ipconfig /all > config.txt & config.txt
__________________
Microsoft MVP - Windows Expert - Consumer (since July 2010)
blixt619's Avatar
Computer Specs
Junior Member with 17 posts.
THREAD STARTER
  
Join Date: Sep 2011
Experience: Computer Illiterate
08-Sep-2011, 05:16 PM #25
Windows IP Configuration

Host Name . . . . . . . . . . . . : Michael-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
blixt619's Avatar
Computer Specs
Junior Member with 17 posts.
THREAD STARTER
  
Join Date: Sep 2011
Experience: Computer Illiterate
11-Sep-2011, 01:34 PM #26
is there anything else i could try?
blixt619's Avatar
Computer Specs
Junior Member with 17 posts.
THREAD STARTER
  
Join Date: Sep 2011
Experience: Computer Illiterate
21-Sep-2011, 05:24 PM #27
so is there nothing i can do now?
TerryNet's Avatar
Computer Specs
Moderator with 58,661 posts.
  
Join Date: Mar 2005
Location: Ottawa, IL
21-Sep-2011, 05:42 PM #28
I don't know what else to do (other than the "nuclear" option of a reinstall of Windows) and as I said earlier "I have no idea why neither [network adapter] shows in the ipconfig /all."
blixt619's Avatar
Computer Specs
Junior Member with 17 posts.
THREAD STARTER
  
Join Date: Sep 2011
Experience: Computer Illiterate
21-Sep-2011, 05:44 PM #29
ok thanks just making sure... maybe i'll just take it somewhere to get fixed.
thanks for your help anyway. Much appreciated
Email This Email  Print This Print  Tweet This Send to Facebook Send to MySpace Send to StumbleUpon Digg This | More Services More
Reply
Page 2 of 2 1 2
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join Today!

Tags
dell inspiron 1545, networking

(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!

« Previous Thread | Networking | Next Thread »

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


TECH SUPPORT GUY
WELCOME
FOLLOW US
 
You Are Using: Server ID
All times are GMT -4. The time now is 08:06 PM.
Advertisements do not imply our endorsement of that product or service.
Copyright © 1996 - 2013 TechGuy, Inc. All rights reserved. Privacy & Terms.

Trusted Website Back to the Top ↑