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Acer aspire one can connect to wifi but not browse the internet


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aws0mealex's Avatar
aws0mealex aws0mealex is offline
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Junior Member with 1 posts.
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Join Date: Oct 2011
Experience: Intermediate
06-Oct-2011, 08:16 AM #1
Unhappy Acer aspire one can connect to wifi but not browse the internet
Well the problems exactly what the title says, i can connect to my wifi but not the internet...
I tried a variety of the different solutions that i've found online (e.g. updating the driver, uninstalling the driver then rebooting causing it to reinstall as new hardware, reseting my tcp stack) but so far no luck..
I've connected it to the same network using an ethernet cable and it all works fine, the same can be said for when i connect to any other wireless network.. It only seems to be my wireless network which doesnt work... We recently changed our internet in the house from bt to virgin, and this was when the problem started, however, all of the other wireless devices work fine.

For those who want to know, my wireless driver is an atheros ar5007eg. And my ip configuration shows:

C:\Documents and Settings\Alex>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : blue
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast E
thernet NIC
Physical Address. . . . . . . . . : 00-1E-68-BD-76-72
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.64
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 194.168.4.100
194.168.8.100
Lease Obtained. . . . . . . . . . : 06 October 2011 12:55:22
Lease Expires . . . . . . . . . . : 06 October 2011 13:55:22
Ethernet adapter Wireless Network Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Ad
apter
Physical Address. . . . . . . . . : 00-22-69-22-15-C7
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.14
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 194.168.4.100
194.168.8.100
Lease Obtained. . . . . . . . . . : 06 October 2011 12:53:23
Lease Expires . . . . . . . . . . : 06 October 2011 13:53:23

Thanks
etaf's Avatar
etaf   (Wayne) etaf is offline
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06-Oct-2011, 08:23 AM #2
what security do you have on the wireless ? - try removing wireless security and see if connects
are you running vista ?

------------------------------------------------------------------------
Atheros Wireless Adapter - AR5007EG & AR5007
We have recently been seeing a lot of problems with the above adapter over the last few months, mainly concerning WPA and WPA2 encryption and windows Vista.

The adapter gets an IP configuration, and shows as connected, but communication is non-existent or sporadic.

Log into the Router and disable the wireless security and see if you are now able to connect to the internet and surf OK.
--- Please post back here if that
works or does not work.


Here are a number of possible solutions

--- 1) In Device Manager right click on the wireless adapter and "update driver." That apparently has worked for some posters.

--- 2) Download and install the latest wireless driver from your laptop manufacturer's web site support section, as some manufactures, appear to now have a working driver available.
Toshiba - update has worked for some PCs
HP The latest HP Atheros driver dated Sept 2010 has fixed the issue - so check the driver date, However, that does NOT apply to all HPs / Compaqs machines
- the poster did an online scan for driver updates on the HP website here HP Product Detection which resulted in a solution. Solved: Can't connect to internet wirelessly - Atheros AR5007 Wifi through Clear Comm - Tech Support Guy Forums

If you can post the Make and EXACT model of your PC here, along with the windows version you have and we will see if we can find the driver and will post a link as a reply here.

--- 3) On one occasion re-setting the router back to factory default and re-configuring the router settings has resolved the issue

--- 4) A few posters here with the same issue have found that the driver from this site ATHEROS drivers for Microsoft Windows resolved the issue
Threads are here
Solved: Public Network - Access: Local Only (Please help!) - Tech Support Guy Forums
Solved: NetGear WNDR3700 Incompatibilty W/ Atheros AR5700 - Tech Support Guy Forums
Solved: Local connection only when connected to secured wirless - Tech Support Guy Forums
Solved: Unidentified Network - Tech Support Guy Forums
Unidentified Network


I do NOT know anything about the site mentioned ATHEROS drivers for Microsoft Windows However, a number of forum members have now successfully used the site to update the driver

However, if you do decide to try the driver, Please let us know the outcome

Direct link to the drivers are below
You only need to click on the green download button labelled " click to download " and wait, the file will download - you do not need to click on any other buttons to get the download started

AR5007
Vista 32 Bit
Drivers for Atheros AR5007 and Windows Vista
Although this driver has shown up in BSODs (Blue Screen Of Death) on Vista SP2 systems, usually conflicting with updated Vista OS drivers like netio.sys, tcpip.sys and other networking related drivers.

AR5007EG
Vista 32 Bit
Drivers for Atheros AR5007EG and Windows Vista


Assuming that after all the above the wireless still does not connect to the internet, all I can suggest is to use wireless security of WEP or to get an external USB wireless card.

You might also bug your laptop's tech support about the problem--maybe people can put pressure on Atheros to find a fix.
------------------------------------------------------------------------
__________________
Wayne
Please let us know what the final solution was to any problem posted
nailerpa's Avatar
nailerpa nailerpa is offline
Member with 30 posts.
 
Join Date: Nov 2005
Experience: Advanced
07-Oct-2011, 04:23 PM #3
This sounds like it might be a DNS issue. Do you have any hard-coded DNS servers configured on your computer or router?
When you run "ipconfig /all" to find out what DNS servers your computer is pointing to, can you successfully ping those DNS servers?
Have you tried rebooting (removing the power supply for about a minute) your modem?
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