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Cannot connect Acer Aspire 5315 to home Wifi


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carlosman66's Avatar
carlosman66 carlosman66 is offline
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Join Date: Nov 2011
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05-Nov-2011, 09:00 AM #1
Question Cannot connect Acer Aspire 5315 to home Wifi
Can someone please help...?
My partners Aspire 5315 laptop will not connect to our newly installed Virgin wifi. Virgin have tried to access while hard wired and can see no issue with wifi, my laptop runs without issue Samsung Q35.
When trying to connect Windows Network Diagnostics the message that comes up is;
Cannot communicate with primary DNS Server(194.168.4.100).
Network diagnostics pinged the remote host but did not receive a response.

We can take her Aspire laptop out and connect to friends WIFI (Virgin, BT etc.) without any issues but cannot do this on our own wifi at home. Every diagnostic thats been run shows no issues with anything.

The wireless adapter details are as follows;
Adapter name:Atheros AR5007EG Wirelss Network Adapter
MAC Address: 00-1F-3A-85-4B-62
DHCP Enabled: Enabled
IP Address: 192.168.0.6
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Server: 192.168.0.1
Primary DNS Server: 194.168.4.100
Secondary DNS Server: 194.168.8.100

When I hard wire the internet through the ethrnet connection I have no issues but kinda defeats the purpose of WIFI for my partner.

Any Einsteins out there that can offer assistance?
TerryNet's Avatar
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Location: Ottawa, IL
05-Nov-2011, 03:53 PM #2
Is Einstein the one who talked about perseverance and making hundreds of mistakes before hitting on a winner? Well, anyhow, the Einsteins here are probably too busy inventing or something to spend a couple months putting together the information you need.

The following was put together mostly by etaf with a little help from me.

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Atheros AR5007EG & AR5007
We have been seeing a lot of problems with the above adapters for about a year, mainly concerning WPA and WPA2 encryption and windows Vista.

The adapter gets an IP configuration, and shows as connected, but communication is non-existent or sporadic.

Log into the Router and disable the wireless security and see if you are now able to connect to the internet and surf OK.
--- Please post back here if that
works or does not work.


Here are a number of possible solutions

--- 1) In Device Manager right click on the wireless adapter and "update driver." That apparently has worked for some posters.

--- 2) Download and install the latest wireless driver from your laptop manufacturer's web site support section, as some manufactures, appear to now have a working driver available.
Toshiba - update has worked for some PCs
HP The latest HP Atheros driver dated Sept 2010 has fixed the issue - so check the driver date, However, that does NOT apply to all HPs / Compaqs machines
- the poster did an online scan for driver updates on the HP website here HP Product Detection which resulted in a solution. Solved: Can't connect to internet wirelessly - Atheros AR5007 Wifi through Clear Comm - Tech Support Guy Forums

If you can post the Make and EXACT model of your PC here, along with the windows version you have and we will see if we can find the driver and will post a link as a reply here.

--- 3) On one occasion re-setting the router back to factory default and re-configuring the router settings has resolved the issue

--- 4) A few posters here with the same issue have found that the driver from this site ATHEROS drivers for Microsoft Windows resolved the issue
Threads are here
Solved: Public Network - Access: Local Only (Please help!) - Tech Support Guy Forums
Solved: NetGear WNDR3700 Incompatibilty W/ Atheros AR5700 - Tech Support Guy Forums
Solved: Local connection only when connected to secured wirless - Tech Support Guy Forums
Solved: Unidentified Network - Tech Support Guy Forums
Unidentified Network


I do NOT know anything about the site mentioned ATHEROS drivers for Microsoft Windows

However, if you do decide to try the driver, Please let us know the outcome

Direct link to the drivers are below
You only need to click on the green download button labelled " click to download " and wait, the file will download - you do not need to click on any other buttons to get the download started

AR5007
Vista 32 Bit
Drivers for Atheros AR5007 and Windows Vista
Although this driver has shown up in BSODs (Blue Screen Of Death) on Vista SP2 systems, usually conflicting with updated Vista OS drivers like netio.sys, tcpip.sys and other networking related drivers.

AR5007EG
Vista 32 Bit
Drivers for Atheros AR5007EG and Windows Vista


Assuming that after all the above the wireless still does not connect to the internet, all I can suggest is to use wireless security of WEP or to get an external USB wireless card.

You might also bug your laptop's tech support about the problem--maybe people can put pressure on Atheros to find a fix.
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