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Connection to the server was reset. (error code) win 7


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decalgirl's Avatar
decalgirl decalgirl is offline
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05-Dec-2011, 12:55 AM #1
Connection to the server was reset. (error code) win 7
Asking for some help!!! Connection to the server was reset error code keeps popping up. I just had the internet provider out and he adjusted some alignment and said internet was good. Still no luck on my end after he left it lasted the rest of the night and right back at it the next day. Please help!!!!

Win 7
Toshiba Satellite
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Nicole>IPCONFIG/ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Nicole-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : metalink.net

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : metalink.net
Description . . . . . . . . . . . : Realtek RTL8191SE Wireless LAN 802.11n PC
I-E NIC
Physical Address. . . . . . . . . : B4-82-FE-3C-9A-D3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::71d1:9a43:adf0:9ea1%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, December 04, 2011 6:33:46 PM
Lease Expires . . . . . . . . . . : Monday, December 05, 2011 11:11:59 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 313819902
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-2A-8C-1F-00-26-6C-4A-2E-17

DNS Servers . . . . . . . . . . . : 72.11.31.21
72.11.0.21
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-26-6C-4A-2E-17
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.metalink.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : metalink.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{356B3CD2-59D4-4191-BAD8-6CCDF66F99B4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2cdb:1dec:3f57:fe98(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2cdb:1dec:3f57:fe98%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Nicole>
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etaf   (Wayne) etaf is offline
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05-Dec-2011, 10:22 AM #2
when do you get this error and what is the code you are getting
is for any specific website or all sites

whats the make and model of the router and modem if separate
who is the ISP (internet provider )

what other devices are connected and do they work - or are all devices seeing the same error ?
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Wayne
Please let us know what the final solution was to any problem posted
decalgirl's Avatar
decalgirl decalgirl is offline
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05-Dec-2011, 11:12 AM #3
Thanks for reply!!

My router is a Linksys model #WRT54G V8

I run a dell desk top, and a dell laptop off this too ( all coming up with this message)( The internet will work great for short periods of time, then I get a full day of not being able to connect)

I have tried both internet explorer and firefox to connect.

My service comes from a local company called Metalink.(It is whatever you call internet through Radio waves) There is a box on an antenna outside.

Thanks again!
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etaf   (Wayne) etaf is offline
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05-Dec-2011, 02:00 PM #4
Quote:
when do you get this error and what is the code you are getting
can you do the following three ping tests and then repeat them all when it disconnects - you will also need info from ipconfig /all - see below


------------------------------------------------------------------------
Ping Tests
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

Start> Run {search bar in Vista/W7}> CMD to open a DOS window and type:

Type the following command
Ping {plus the number thats shown against the default gateway shown in above ipconfig /all}
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping google.com
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping 209.183.226.152
post back results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
Quote:
For your information only
these tests will check various stages of the connection, the first ping test, ping default gateway checks to see if you still have a connection to the router the next two
Ping google.com & Ping 209.183.226.152 tests the connection to internet , one by name and one by number which checks that the dns is working

------------------------------------------------------------------------

------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

We would like to see the results from ipconfig /all post back the results in a reply here

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results to notepad and then automatically open notepad.

Now all you need to do is copy and paste those results to a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will be highlighted
Next
From the notepad menu - choose Edit - Copy
Now go back to the forum - reply and then right click in the reply box and paste
------------------------------------------------------------------------
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
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