Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Networking Networking
Search Search
Search for:
Tech Support Guy > > >

Is it the Router, Modem, or Apple TV?


(!)

misterjw's Avatar
misterjw misterjw is offline
Member with 10 posts.
THREAD STARTER
 
Join Date: Apr 2010
08-Dec-2011, 03:26 PM #1
Unhappy Is it the Router, Modem, or Apple TV?
Hello,

I have a modem (Time Warner), and Linksys router (not sure of model) and Apple TV. Lately I have been having problems with the Apple TV remaining connected (wirelessly) to the router. My usual attempt to solve this is to reboot the router/modem as well as the Apple TV.

I don't know if the problem is with Apple TV, the router (which is nearly 6 years old) or with the modem and do not have any idea of how to determine where the problem lies.

My wife is tired of not being able to have access to Apple TV consistently, hence my reason for posting here.

Any suggestions?

Thanks in advance!
TerryNet's Avatar
Computer Specs
Moderator with 66,842 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
08-Dec-2011, 03:31 PM #2
Since you say the problem is loss of wireless connection you can eliminate the modem as a possible culprit.

Do you have any other device that can connect by wireless? If so, does it lose connection at the same time the TV does?

Do you have any computer that can connect by wireless? If so, what OS?
__________________
Microsoft MVP - Windows Expert - Consumer (since July 2010)
misterjw's Avatar
misterjw misterjw is offline
Member with 10 posts.
THREAD STARTER
 
Join Date: Apr 2010
13-Dec-2011, 07:36 PM #3
Sorry, just now getting a chance to respond. I had to wait till I was at a point that I would have the Apple TV turned on. So, here's what happened.

I turned on the Apple TV and listened to music for a few minutes and then all of a sudden the connection was gone. I got out my Ipad and Iphone to check for wireless connections. Both made connection to my router. I unplugged/replugged the Apple TV and it began working again.

So, clearly the issue is with the Apple TV and not my router, unless there is something in the router that is not specified correctly.

Thoughts?
Couriant's Avatar
Couriant   (James) Couriant is offline Couriant is a Trusted Advisor with special permissions.
Trusted Advisor with 30,893 posts.
 
Join Date: Mar 2002
Location: Chillin in AZ
13-Dec-2011, 08:21 PM #4
unless you are using some kind of MAC filtering which is blocking the AppleTV, it does seem that device is the issue.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


Tags
apple tv, modem, router

(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑