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Motorola modem and Netgear Router


pamelajo's Avatar
pamelajo pamelajo is offline
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Join Date: Apr 2005
08-Feb-2012, 09:57 PM #1
Motorola modem and Netgear Router
I have Charter cable Internet service. I recently called Charter because the service was dragging and many times unable to connect. They stated I was paying for 30mbps but my Motorola Surfboard modem was only capable of 15mbps. I decided to purchase a new modem of course the only one in stock at Best Buy was the $159.00 Motorola Surfboard Extreme Wireless Cable Modem Gateway. Now I also have a separate Netgear N600 Wireless Dual Band Router WNDR3400 as well.

When I refresh my Internet access I now have both Netgear and Motorola as wireless connections. My question is which one do I connect with and also, do I need both of these items Motorola modem and Netgear router? I find that when using the Netgear connection the Internet seems to be a little bit faster than if I use the Motorola connection. I'm just really confused about whether I need both of these items and if I have them set up correctly. I called charter and my MAC Id is set up for the Motorola modem. Please help if you can, thanks.
TerryNet's Avatar
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Moderator with 69,186 posts.
Join Date: Mar 2005
Location: Ottawa, IL
09-Feb-2012, 10:21 AM #2
You have a modem/wireless router. There is no reason to add another wireless router unless, well, unless you have a reason to do so. And, "a reason to do so" means experiencing some issue with the Motorola that can be improved/solved by adding more equipment.
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