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Wireless internet connection problem


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yomamma57951's Avatar
yomamma57951 yomamma57951 is offline
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Join Date: Apr 2012
01-Apr-2012, 12:31 PM #1
Wireless internet connection problem
Hi there guys, im having trouble connecting my laptop to my wireless internet connection. Im on my friends laptop at the moment which doesnt have a problem ever connection to this router. My laptop however will connect to the router perfectly during the day but after a few hours it kicks me off and wont let me reconnect. It either wont connect at all or it says i have limited connectivity. I have a Samsung RC730 notebook running Windows 7 with an Intel Centrino Wireless-N 100 network adapter. The computer is only a few weeks old and has done this since i bought it. Ive tried just about everything including resetting the router, resetting my adapter and uprading all of my drivers.
Thanks in advance for any help you can give!
-Tyler
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dukevyner   (Luke) dukevyner is offline
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Location: Pakenham, VIC, Australia
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01-Apr-2012, 12:36 PM #2
have you been able to access the internet with is at all?
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yomamma57951 yomamma57951 is offline
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01-Apr-2012, 12:45 PM #3
yes i have, i was actually on it for a few hours earlier today but then it kicked me off just like it does every day. it only will connect for a few hours
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yomamma57951 yomamma57951 is offline
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01-Apr-2012, 01:07 PM #4
i ran an ipconfig /all command in command prompt. here are the results. Im not sure what to make of it but i figured it wouldnt hurt to post it



Windows IP Configuration

Host Name . . . . . . . . . . . . : Tyler
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wi-Fi 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
2
Physical Address. . . . . . . . . : 78-92-9C-51-B2-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 78-92-9C-51-B2-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : E8-11-32-A0-46-D3
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 100
Physical Address. . . . . . . . . : 78-92-9C-51-B2-84
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Tyler_2>
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etaf   (Wayne) etaf is online now
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01-Apr-2012, 01:13 PM #5
can we see a device manager screen shot
also check the settings for dhcp



------------------------------------------------------------------------
Device Manager
Post back the results in device manager
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

windows key and pause Key should open to allow device manager to be seen on laptops may need to use windows key + FN key + Pause Key
if not then

Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
windows 7
start > control panel> System and Security> Device Manager

network adaptors, click on the + > post back the devices listed there
are there any ! ? or X


post a screen shot of the device manager - network adapters

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
Full details are here http://library.techguy.org/wiki/TSG_...g_a_Screenshot
------------------------------------------------------------------------

------------------------------------------------------------------------

Setup to Automatically get IP and DNS

XP
--
Setup to Automatically get an IP and DNS (DHCP) - for XP
follow these instructions - if wireless - choose the wireless connection
http://www.srikanthkoka.com/lan.html

VISTA
-----
Setup to Automatically get an IP and DNS (DHCP) - for Vista
http://windows.microsoft.com/en-US/w...CP-IP-settings

WINDOWS 7
---------
Setup to Automatically get an IP and DNS (DHCP) - for Windows 7
http://windows.microsoft.com/en-US/w...CP-IP-settings
__________________
Wayne
Please let us know what the final solution was to any problem posted
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yomamma57951 yomamma57951 is offline
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01-Apr-2012, 02:00 PM #6
heres the screen shot of my device manager
Attached Thumbnails
Wireless internet connection problem-capture.jpg  
etaf's Avatar
etaf   (Wayne) etaf is online now
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01-Apr-2012, 02:01 PM #7
set up for auto dhcp
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yomamma57951 yomamma57951 is offline
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01-Apr-2012, 03:35 PM #8
its already set up to automatically obtain ip address and dns server address
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etaf   (Wayne) etaf is online now
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01-Apr-2012, 03:52 PM #9
not according to this

Quote:
Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 100
Physical Address. . . . . . . . . : 78-92-9C-51-B2-84
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
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yomamma57951 yomamma57951 is offline
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01-Apr-2012, 06:40 PM #10
hmmm well this seems to be the true problem then, because in my adapter properties in the control panel everything is still set to automatically obtain the ip address and dns address yet its still not working. know of any way to resolve this?
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etaf   (Wayne) etaf is online now
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02-Apr-2012, 01:37 PM #11
i would uninstall the adapter from device manager
right click on the adapter in device manager and uninstall
then reboot the pc and let windows re-detect the hardware and re-install the software

also do a tcp/ip reset



------------------------------------------------------------------------

TCP/IP stack repair options for use with Vista/Windows 7

Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Note: Type only the text in bold for the following commands.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log
and press enter

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log
and press enter

Reboot the machine.

If you receive the message
The requested operation requires elevation.
Then please open the command prompt as administrator - as requested above
Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Please note and post back - if you receive the message
Access is Denied

Post back the results here - we need to know these commands worked correctly
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

------------------------------------------------------------------------
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
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