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Cannot connect to Internet after power outage


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makimm's Avatar
makimm makimm is offline
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Join Date: Apr 2012
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04-Apr-2012, 02:32 AM #1
Unhappy Cannot connect to Internet after power outage
I'm running Windows Vista desktop on a wireless network. It's been working fine for months. Just lost power for a minute today and ever since I can't connect to the internet, only locally. My desktop can't even identify the network. My laptop (I'm using it to send this message) is also wirelessly connected and works fine, as do other wifi enabled devices in the house. I've done the power off and on for the modem and the router but it's made no difference. I've rebooted the desktop system too. I've run the ipconfig /all and am concerned I have no Default Gateway listed. Any suggestions?
TerryNet's Avatar
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Location: Ottawa, IL
04-Apr-2012, 09:08 AM #2
Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.


Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
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makimm's Avatar
makimm makimm is offline
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04-Apr-2012, 10:46 AM #3
Windows IP Configuration

Host Name . . . . . . . . . . . . : MaryAnn-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link DWA-130 Wireless N USB Adapter
Physical Address. . . . . . . . . : 14-D6-4D-38-F7-DC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::54ed:ab5:fe33:6142%18(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.97.66(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 370464333
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-83-A9-37-00-26-18-06-B1-FE

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : USB Wireless 802.11 b/g Adaptor
Physical Address. . . . . . . . . : 00-22-5F-C0-A9-AD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168D/8111D Family PCI-E GBE N
IC
Physical Address. . . . . . . . . : 00-26-18-06-B1-FE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{29BF45E6-3345-4511-BC5A-F5B094E7A
D3A}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.hsd1.ca.comcast.net.
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{2A5A2009-462D-40AA-A564-62033E8F7
491}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.hsd1.ca.comcast.net.
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{EEC9FB4D-6893-4FC1-8A28-FE3893FB3
719}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{71F4F5B3-4CC5-4CBC-A6DC-D755A1321
D76}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
TerryNet's Avatar
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04-Apr-2012, 03:36 PM #4
Before doing anything more complicated remove one of the wireless adapters and see if that makes any difference.
makimm's Avatar
makimm makimm is offline
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04-Apr-2012, 09:06 PM #5
Tried that, but no change.
TerryNet's Avatar
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Moderator with 65,608 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
05-Apr-2012, 09:06 AM #6
Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 7 or Vista I prefer to use the built-in Snipping Tool.
makimm's Avatar
makimm makimm is offline
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06-Apr-2012, 05:28 PM #7
Hi, Thanks for the help thusfar. While I still don't know the cause, I've resolved my issue by setting a static IP address in the properties instead of having the system automatically find an address.
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