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Hp pavilion connecting to network but not Internet


Jsparx's Avatar
Jsparx Jsparx is offline
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Join Date: Apr 2012
Experience: Intermediate
09-Apr-2012, 05:59 PM #1
Exclamation Hp pavilion connecting to network but not Internet
I have a hp pavilion dv7. Its running windows vista it will connect to my wireless network but not the Internet. I have many other wireless devices that connect fine (xbox 360, 2 iPod touchs, and another laptop). It will connect fine at my in-laws and my buddy's house. I don't know if this means anything but I set up the network on the HP. It worked fine hooked up throu an Ethernet cord. I know it's not the modem or router. In my network center it will identify the network and show it's connected but in the manage wireless networks window it says it's connected to an unidentified network. The router is a belkin.
TerryNet's Avatar
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Moderator with 68,988 posts.
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Location: Ottawa, IL
09-Apr-2012, 08:07 PM #2
Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 7 or Vista I prefer to use the built-in Snipping Tool. Also show ...

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

Type the following command:


[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
Microsoft MVP - Windows Experience (since July 2010)
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marbski marbski is offline
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Join Date: Mar 2012
Experience: Intermediate
10-Apr-2012, 12:22 AM #3
try to reinstall the wireless driver ...
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