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I cannot connect ROKU to the internet!


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funnytacodude's Avatar
funnytacodude funnytacodude is offline
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Location: sanford, NC
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20-Apr-2012, 09:48 PM #1
Unhappy I cannot connect ROKU to the internet!
i put the password into Roku and it said that it couldn't connect and my computer can connect fine i don't know whats wrong with it please help.
etaf's Avatar
etaf   (Wayne) etaf is offline
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Join Date: Oct 2003
Location: Surrey, UK
21-Apr-2012, 06:24 AM #2
whats the exact model of the roku
whats the make and model of the router

can you look and see what the settings are for
IP address
Default Gateway
Subnet mask

also for the working PC post an ipconfig /all



------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

We would like to see the results from ipconfig /all post back the results in a reply here

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results to notepad and then automatically open notepad.

Now all you need to do is copy and paste those results to a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will be highlighted
Next
From the notepad menu - choose Edit - Copy
Now go back to the forum - reply and then right click in the reply box and paste
------------------------------------------------------------------------
__________________
Wayne
Please let us know what the final solution was to any problem posted
funnytacodude's Avatar
funnytacodude funnytacodude is offline
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22-Apr-2012, 12:13 AM #3
here it is
Error: unrecognized or incomplete command line.

USAGE:
ipconfig [/allcompartments] [/? | /all |
/renew [adapter] | /release [adapter] |
/renew6 [adapter] | /release6 [adapter] |
/flushdns | /displaydns | /registerdns |
/showclassid adapter |
/setclassid adapter [classid] |
/showclassid6 adapter |
/setclassid6 adapter [classid] ]

where
adapter Connection name
(wildcard characters * and ? allowed, see examples)

Options:
/? Display this help message
/all Display full configuration information.
/release Release the IPv4 address for the specified adapter.
/release6 Release the IPv6 address for the specified adapter.
/renew Renew the IPv4 address for the specified adapter.
/renew6 Renew the IPv6 address for the specified adapter.
/flushdns Purges the DNS Resolver cache.
/registerdns Refreshes all DHCP leases and re-registers DNS names
/displaydns Display the contents of the DNS Resolver Cache.
/showclassid Displays all the dhcp class IDs allowed for adapter.
/setclassid Modifies the dhcp class id.
/showclassid6 Displays all the IPv6 DHCP class IDs allowed for adapter.
/setclassid6 Modifies the IPv6 DHCP class id.


The default is to display only the IP address, subnet mask and
default gateway for each adapter bound to TCP/IP.

For Release and Renew, if no adapter name is specified, then the IP address
leases for all adapters bound to TCP/IP will be released or renewed.

For Setclassid and Setclassid6, if no ClassId is specified, then the ClassId is removed.

Examples:
> ipconfig ... Show information
> ipconfig /all ... Show detailed information
> ipconfig /renew ... renew all adapters
> ipconfig /renew EL* ... renew any connection that has its
name starting with EL
> ipconfig /release *Con* ... release all matching connections,
eg. "Local Area Connection 1" or
"Local Area Connection 2"
> ipconfig /allcompartments ... Show information about all
compartments
> ipconfig /allcompartments /all ... Show detailed information about all
compartments
etaf's Avatar
etaf   (Wayne) etaf is offline
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Moderator with 52,299 posts.
 
Join Date: Oct 2003
Location: Surrey, UK
22-Apr-2012, 05:36 AM #4
are you typing exactly as shown in the instructions
funnytacodude's Avatar
funnytacodude funnytacodude is offline
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22-Apr-2012, 04:03 PM #5
connect
i can connect with this pc i just can't get to the roku at the moment.
yes i typed exactly what you said.
jimbean123's Avatar
jimbean123 jimbean123 is offline
Member with 13 posts.
 
Join Date: Jul 2010
22-Apr-2012, 04:36 PM #6
they have tech support from roku ? i know my sony did
i also had to tell netflix through my streaming device that i wanted to connect through it
i also had to go into network settings in my sony steraming device
DoubleHelix's Avatar
Account Disabled with 24,388 posts.
 
Join Date: Dec 2004
22-Apr-2012, 04:42 PM #7
Quote:
Originally Posted by funnytacodude View Post
i can connect with this pc i just can't get to the roku at the moment.
yes i typed exactly what you said.
No, you didn't. What you posted means you typed the command wrong. Read through the instructions again slowly and carefully, and type the command exactly as described.
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