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Vista "Limited Connectivity/Identifying"- Have tried all common solutions HELP!!!


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cfollmer22's Avatar
cfollmer22 cfollmer22 is offline
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30-Apr-2012, 01:58 AM #1
Exclamation Vista "Limited Connectivity/Identifying"- Have tried all common solutions HELP!!!
Hello, Thank You in advance for any advice you may have as I am very frustrated by this problem recently. I cannot connect via wireless to the internet, as the connection says "local only-limited connectivity," and it is constantly "identifying." I have tried every solution I can find on the net for people with similar problems but none are working, I know the network is fine b/c other people's laptops in the house where I live are perfectly connected and the problem lies within my computer.

So, here's a basic rundown of what I have done and I will include 2 "ipconfig/all" posts from various stages of my attempted repair. I finally had to give up last night when I came to the point where I was troubleshooting my own attempted troubleshooting.

I started by turning off IPv6 (unchecking the box and just running IPv4) which had no effect. Then I un-installed both drivers for the networking card(s) not sure why I have 2 or think they have different functions, but did this and reinstalled the drivers for both Dell Wireless 1395 WLAN and Broadcom 440x Integrated Controller. After I did this and it still didn't work, this is the ipconfig/all given...

Windows IP Configuration

Host Name . . . . . . . . . . . . : Baxter
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
System Quarantine State . . . . . : Not Restricted

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1395 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-16-44-9C-4E-55
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4426:fb9d:7204:a591%23(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.165.145(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 165.21.100.88
165.21.83.88
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controlle
r
Physical Address. . . . . . . . . : 00-1D-09-C3-BC-A4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{7349993A-83B0-4C45-96EE-D331B38AA
4D9}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{4080D0DB-AD73-4120-8BAE-BF6ACCCCC
05C}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{9FF186EF-E190-4E1E-A232-04BC0D7B4
825}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Then I messed around with the DHCP and DNS client, a lot of my services got messed up as a result of "Windows Vista Recovery Virus" which I got about 6 months ago but I restored everything on the PC and defeated the virus. However, some of the services' login information has been changed from say "Network Service," to "Local Service" or vice versa. But, both services and processes are definitely running and my understanding is this login change should not affect anything as long as all services within a process have the same login....Correct? (The only service I still have an error message on is Windows Firewall, error 1079 but it was previously working with this?)

Beyond this, I tried changing the settings within this connection to manually enter my DNS. Haven't tried to manually enter both as I couldn't find the IP on a roommate's laptop b/c everything was in German (She's German). But, this also had no affect and changed nothing with it still showing "limited connectivity and identifying." (Both settings are back onto Automatically get IP & DNS now) I have tried everything I have read on the net and am at the my wit's end, PLEASE HELP ME.

P.S.-Hope you enjoy the blunt honesty of this post and here is the most recent ipconfig/all I ran!!!

Windows IP Configuration

Host Name . . . . . . . . . . . . : Baxter
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
System Quarantine State . . . . . : Not Restricted

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1395 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-16-44-9C-4E-55
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4426:fb9d:7204:a591%23(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.165.145(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 402658884
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-83-6C-43-00-1D-09-C3-BC-A4

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controlle
r
Physical Address. . . . . . . . . : 00-1D-09-C3-BC-A4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{7349993A-83B0-4C45-96EE-D331B38AA
4D9}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{4080D0DB-AD73-4120-8BAE-BF6ACCCCC
05C}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{9FF186EF-E190-4E1E-A232-04BC0D7B4
825}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
etaf's Avatar
etaf   (Wayne) etaf is offline
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Join Date: Oct 2003
Location: Surrey, UK
30-Apr-2012, 05:37 AM #2
you have IP routing enabled - so that should be switched off
Quote:
IP Routing Enabled. . . . . . . . : Yes
heres how to turn on Internet Connection Sharing ICS for Vista - which is why you have a yes - because its turned on
so you should be able to workout how to turn off


TURN ON ICS - for internet sharing - for windows VISTA
http://www.windowsreference.com/wind...etup-in-vista/

once turned off - post back an ipconfig /all again
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Please let us know what the final solution was to any problem posted
cfollmer22's Avatar
cfollmer22 cfollmer22 is offline
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01-May-2012, 02:27 AM #3
Alright, Disabled IPRouting here is the updated ipconfig/all. Thanks for your response...

Windows IP Configuration

Host Name . . . . . . . . . . . . : Baxter
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
System Quarantine State . . . . . : Not Restricted


Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1395 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-16-44-9C-4E-55
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4426:fb9d:7204:a591%23(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.165.145(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controlle
r
Physical Address. . . . . . . . . : 00-1D-09-C3-BC-A4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{7349993A-83B0-4C45-96EE-D331B38AA
4D9}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{4080D0DB-AD73-4120-8BAE-BF6ACCCCC
05C}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{9FF186EF-E190-4E1E-A232-04BC0D7B4
825}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
TerryNet's Avatar
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Join Date: Mar 2005
Location: Ottawa, IL
01-May-2012, 11:06 AM #4
Are you able to successfully connect by ethernet?

Make sure you have the latest wireless driver from the laptop manufacturer's web site.

Disable encryption and MAC Address filtering on the router and try to connect. If successful you can probably re-enable encryption and reconnect.
cfollmer22's Avatar
cfollmer22 cfollmer22 is offline
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03-May-2012, 08:28 AM #5
No, I am not able to connect via ethernet either. It does the same thing and just says "identifying" on an unknown network. I have the latest driver and everything was working fine and then it just stopped. I also tried to connect to another network and that failed. It finds all the correct networks but cannot get through to the net, when I run diagnostics on the WLAN card it gets all the way to the IP Ping Test and then it fails. All the hardware diagnostics say that they're fine.
TerryNet's Avatar
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Join Date: Mar 2005
Location: Ottawa, IL
03-May-2012, 09:19 AM #6
What firewall or security suite do you, or did you ever, have on the system?

TCP/IP stack repair options for use with Vista or 7.

Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.
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cfollmer22's Avatar
cfollmer22 cfollmer22 is offline
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03-May-2012, 10:47 AM #7
Did all of the above, everything went well in the command prompt and it ran all the appropriate stuff. However, I am still unable to connect to the internet. It says the same thing about "identifying." I am currently running Symantec antivirus, windows firewall and windows defender (all of which have been on my computer for 4 years with the same settings and everything was good). Again, thanks for your help...
etaf's Avatar
etaf   (Wayne) etaf is offline
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Moderator with 52,009 posts.
 
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Location: Surrey, UK
03-May-2012, 10:51 AM #8
are you fully paid on the symantec/norton antivirus

At this stage I would

remove symantec / Norton
and windows defender


--------------------------------------------------------------

Norton Removal Tool
I would recommend that you restart the PC and run the removal tool for a second time - I have found instances where the removal tool needs to be run twice to fully remove all traces of norton and symantec from the PC
http://us.norton.com/support/kb/web_...080710133834EN

All Versions - The Norton Removal Tool uninstalls all Norton 2010/2009/2008/2007/2006/2005/2004/2003 products, Norton 360 and Norton SystemWorks 12.0 from your computer.
http://majorgeeks.com/Norton_Removal...NRT_d4749.html

--------------------------------------------------------------

http://www.howtogeek.com/howto/15788...w-turn-it-off/
http://windows.microsoft.com/en-US/w...nder-on-or-off
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Tags
limited connectivity, networking, vista, vista - wireless, wlan

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