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Laptop not detecting any wireless networks


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llm122's Avatar
llm122 llm122 is offline
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Join Date: May 2012
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19-May-2012, 08:36 PM #1
Question Laptop not detecting any wireless networks
When I click on the Wireless Network Connection icon it says "Wireless network unavailable." There's also an error message that says "The Dell Wireless WLAN Card is disabled. Use the Dell Wireless WLAN Utility to enable it." When I right click on the wireless network icon it says "No wireless networks were found in range. Make sure the wireless switch on your computer is on. To see an updated list, click 'Refresh network list.'" I don't have a wireless switch. I have a wireless enable icon and it says Enabled. My wireless network is working because my phone sees it and two other networks in the neighborhood. I couldn't find the Dell Wireless WLAN Utility. I also tried my iPhone hotspot. Laptop did not detect it either. Please help and thank you for this forum.
TerryNet's Avatar
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19-May-2012, 09:22 PM #2
The Fn + F2 key combination is not the wireless switch?

I assume that you can download the Dell WLAN utility from Dell's web site. Use your Service Tag for easier searching.
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Del-sujayk Del-sujayk is offline
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21-Jun-2012, 11:10 PM #3
Hello,

My name is Sujay and I work for the Social Media and Community Team at Dell.
You will find all avaiilable drivers on our support website. You can visit dell.to/5IxIjU and look for specific wireless drivers by using either the system model or service tag.
If you have difficulties finding the driver let me know the exact system model and will look into it.
Regards,
Dell-Sujay K
Social Media Responder
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