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moreletii's Avatar
moreletii moreletii is offline
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Join Date: May 2012
21-May-2012, 07:27 PM #1
No Internet Access
I have a Time Warner service cable modem and a NETGEAR - RangeMax Dual-Band Wireless-N Router (bought this about 3 months ago). I did not have a problem with the wireless internet until three weeks ago. Since then, everyday I randomly get the No Internet access problem (about three times a day). The wireless seems connected, with all its bar signals, but the Internet does not work.
I had a technician come over, who moved me up in the cable box connections since apparently I was way down and getting a poor signal. This did not solve the issue. Everytime I get disconnected, I have to power cycle (turn off everything, turn on modem wait a couple of minutes, turn on router wait a couple of minutes, and turn on laptop). This usually does the trick, but it is very upsetting to be losing the signal so many times a day for no apparent reason. When I connect the laptop directly to the modem there is no problem with the Internet.
Do you have any idea of what may be causing the problem and how to solve this?
IvanaClawU's Avatar
IvanaClawU IvanaClawU is offline
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Join Date: May 2012
21-May-2012, 08:24 PM #2
Sup moreletti, seems that something has changed in the last 3 weeks that has effected your laptops ability to receive a consistent signal from the wireless access point. You say that when you plug the laptop directly into the modem, the problem disappears. Have you moved the WAP to a diiferent position than it was before? Have you placed any radio wave emitting equipment in the immediate vicinity? Are you using different appliances (microwave ovens, etc) that may be causing interference? Check those times when you are receiving a good signal and compare them to periods where you have poor or no connectivity and note where your laptop and WAP are and what other equipment is operating that could be causing a problem.
moreletii's Avatar
moreletii moreletii is offline
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Join Date: May 2012
21-May-2012, 08:32 PM #3
Hey Ivana,

Thanks for the response. The only new equipment I have is a small fishtank with no other electrical devices than a small led lamp. The problem seems to strengthen when I move to my room (I live in a small apartment). I will move the router and modem to a new place to see if the problem persists.
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connectivity, internet, router

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