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Solved: SONY TV dongle not able to connect my home wireless router


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bhave's Avatar
bhave bhave is offline
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29-May-2012, 07:38 AM #1
Post Solved: SONY TV dongle not able to connect my home wireless router
I have a PC with Windows 7 and a Netgear router/modem wirelsss connected to my PC (wired)
I use my laptop connecting wireless router all the time.

RecentlyI bought a Sony TV and Sony Adaptor wireless - usb dongle from Sony.

Everytime I turn on my TV a message at the bottom appears wireless USB adaptor detected.
When I try to connect using TV manual, the TV scans for wireless ssid and finds my ssid. It is WEP encrypted so I entered my key and saved it. It then tries to connect automatically and FAILS.
When I try to connect it comes with FAILED to connect but device OK message.

I read about this issue on WEB and realised that the Wireless Adaptor and TV is not very smart so needs to enter manual entry of IP and Subnet mask etc.
I used my PC ipconfig data to insert 192.68.1.23 for TV ip.
Used 255.255.255.0 for subnet mask
Default Gateway 192.168.0.1 and DHCP as 192.168.0.1.
I also added manually Secondary gateway as same ip.

Still no luck, it keeps coming with same error.

Then I try to remove WEP security on my modem and tried, it did connects successfully, so concluded that the Adaptor and TV is Ok.

Following is my ipconfig data, so please help/guide me to resolve this issue.

Thanks in advance
Ravi

++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\user>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : user-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 14-DA-E9-EC-D3-F9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d890:d92a:96ca:ead%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, May 29, 2012 5:38:08 PM
Lease Expires . . . . . . . . . . : Wednesday, May 30, 2012 5:38:09 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 236247785
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-CB-0A-C9-14-DA-E9-78-68-6A
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{AF27C0E3-9E6B-401B-8C09-A574B91E300E}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:28fd:2595:3424:d9dd(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::28fd:2595:3424:d9dd%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
leroys1000's Avatar
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29-May-2012, 12:08 PM #2
Is there any security configuration for the wireless on the TV
so you can check that is actually using WEP and not WPA?
TerryNet's Avatar
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29-May-2012, 04:38 PM #3
Quote:
I used my PC ipconfig data to insert 192.68.1.23 for TV ip.
Maybe just a typo, but that has no chance of working. You need 192.168.0.x.

Forget the static IP configuration. Disable encryption on the router and try to connect that way.

Why are you using WEP anyhow? If you have an old device that requires it at least make sure you are using a HEX key rather than an ASCII passcode.
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bhave's Avatar
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29-May-2012, 05:23 PM #4
Thanks
Thanks for the suggestions.

1. Yes, that was typo I had 192.168.0.23 as TV IP.

2. The netgear router is couple of years old which had WEP encryption method used for security.
I have to use it otherwise it will be exposed to the world. It also has WPA etc to chose, but using WEP from the start

3. When I start SONY TV Network configuration menu, it does present me to use WEP or WPA or some other method to connect to my ssid. I chose WEP as I am using this router to connect to other wireless devices(mainly laptop)

I will try tonight using HEX instead ASCII to key in as a password(WEP) and then will post the outcome,.

Thanks again
Ravi
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29-May-2012, 05:58 PM #5
Don't bother with WEP just for historical reasons. WPA-PSK works better, is actually secure (with a strong passphrase), and most people find it easier to use.
bhave's Avatar
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30-May-2012, 05:25 PM #6
Could not add WEP key in HEX as the key was too long for the Sony TV network setup. I could key in but when try to save and go to next step it said the key is too long/invlaid

Any more suggestions.
Will try tonight to change the WEP to WPA and see if I can get connectivity.

Thanks
ravi
TerryNet's Avatar
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30-May-2012, 05:36 PM #7
Quote:
Will try tonight to change the WEP to WPA and see if I can get connectivity.
Do it in two steps. First try with no encryption. Then after success try WPA-PSK (sometimes called WPA-Personal).
leroys1000's Avatar
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30-May-2012, 07:51 PM #8
Does the TV have a selection for 40/128 bit encryption?
A 26 character password would be 128 bit.
bhave's Avatar
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30-May-2012, 08:47 PM #9
No The Sony TV has no options for 40 or 128 encryption.
All it asks is a password for my WEP encrpted ssid account to connect.
bhave's Avatar
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08-Jun-2012, 08:54 PM #10
Thanks for all your help.
It never worked with WEP so I changed my router to WPA and set the IP manually in the TV
as suggested earlier.

Got connected in first instance with WPA key

Now I need to learn how to surf using TV menu. Any FAQ for this will be great help.

Thanks
Ravi
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