[Maximao]

Hey guys

I'm running a Dell desktop comptuer, which had vista on it. A few nights ago, I lost connection to all the devices in my house, Lap tops, other computers, etc. Once I'd toyed around with the router a bit, I got everything else up and running, with the exception of my desktop. Says it cant connect to the network, no matter what I do. Whats frustrating me is that after turning wi-fi hotspot on my phone on, I was able to connect my desktop to that. Im also able to hook everything else in the house up to the router, with no problems.

I decided to just bite the bullet and buy the windows 7 OEM, hoping that the factory reset would fix my wireless issue, but its doing the exact same thing.

I've tried doing a power cycle, unplugging both modem and router, plugging them in one at a time , etc etc. Nothing seems to be fixing it. I'd hate to have to take the computer in for service, especially after dropping the 225 for the operating system.\

Error message I'm getting is "Windows cannot connect to "router name"" When i click diagnose, it tells me to investigate router or access point issues. And once i click skip, it tells me it cannot resolve my wireless connectivity issue

Help?

[Xorc1st]

I would unistall your wireless driver and restart your computer.

[Maximao]

Just tried it, with no such luck. Same issue as before after restart.

[Xorc1st]

Have you tried connecting to another wireless device or only that router?

[Maximao]

Before i updated to 7, i was able to connect to my phones wifi hotspot. After the upgrade, and just trying it, im getting the same error from that wifi.

[Xorc1st]

It seems to be a problem with driver issues. If you can get the make/model of the wireless card, i'd look to see if there's newer drivers available from the manufacturer's website.

[Maximao]

It does pull up two cards, when i go into my drivers menu, under networks; im not really sure which is the right one here. There is "Dell wireless 1505 draft 802.11n WLAN mini-card" and "realtek RTL8168C(P)/8111C(P) Family PCI-e Gigabit Ethernet NIC (NDIS 6.20)"

[etaf]

if a dell pc -would you post the model and the service tag number please
http://support.dell.com/support/topi...tifyyoursystem

see what dell think of windows 7 - if included or if they have drivers
1) for the wireless card and 2) the ethernet card

[Xorc1st]

Also have a look here. Seems a lot of issues with this card, one guy claims he found a fix here.

[Maximao]

service tag is 8w69mj1

the model looks like a studio 540.