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However, on PC1, when I manually connect via a dial-up broadband connection using the SAME username and password to my ISP as I used in the router config, it connects. The problem is that it loses the connection every 2 minutes or so...(failed to connect...redialing...). Can anyone tell me what I can do on PC1 to make it connect to the internet via the router the same way the other PC does?
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not quite sure i understand this
with a router you should not need to do this
so can we have the exact setup - make and models
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Also, the two PC connects fine over the LAN between each other, but as I said, PC 1 cannot connect to the WAN the same way PC2 does.
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sounds like they are connected to the router all OK
what firewall / security do you have or ever had on the PC - like norton, mcafee - it maybe blocking
anyway from both PC do the following tests and post results - make sure we know which pc is which for the results
------------------------------------------------------------------------ ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
We would like to see the results from ipconfig /all post back the results in a reply here
Hold the
Windows key and press
R, then type
CMD then press
Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):
In the command prompt window that opens, type the following command:
Note that there is a space before the /ALL, but there is NOT a space after the / in the following command. ipconfig /all > network.txt & network.txt
It will export the results to notepad and then automatically open notepad.
Now all you need to do is copy and paste those results to a reply here
to do that:
From the notepad menu - choose
Edit -
Select all
all the text will be highlighted
Next
From the notepad menu - choose
Edit -
Copy
Now go back to the forum - reply and then right click in the reply box and
paste ------------------------------------------------------------------------ ------------------------------------------------------------------------ Ping Tests
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.
Start> Run {search bar in Vista/W7}> CMD to open a DOS window and type:
Type the following command
Ping {plus the number thats shown against the default gateway shown in above ipconfig /all}
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
Type the following command
Ping google.com
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
Type the following command
Ping 209.183.226.152
post back results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
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For your information only
these tests will check various stages of the connection, the first ping test, ping default gateway checks to see if you still have a connection to the router the next two
Ping google.com & Ping 209.183.226.152 tests the connection to internet , one by name and one by number which checks that the dns is working |
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Search 
In some routers there is firewall on by default with 1 or 2 first ports - in my Telewell 501 router there was firewall on with 2 first ports and my solution in the beginning was to use ports number 3 and 4. Other way is to disable that router's firewall from its setting or try to make the rules for the traffic there in the settings - I don't know how to do that with Siemens routers.
