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Issues with Modem and/or router


Aduro's Avatar
Aduro Aduro is offline
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15-Jun-2012, 12:38 PM #1
Issues with Modem and/or router
I'm not exactly sure what the problem is, but for some reason, none of my wireless devices can connect to my router. My modem, which is a Scientific Atlanta modem, seems to be working normally. Except for the light marked "Send", it isn't on. All the other lights are flashing but that one. My Belkin router's light is green, which means it's working fine. Now, whenever I load a page on my PC, the "Send" light flashes for a second or so, then it's off again. I just really want to know what's wrong with it and how to fix it, so that my wireless devices (iPhone, Laptop, PS3, etc.) can connect to my WiFi.
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cwwozniak   (Chuck) cwwozniak is online now cwwozniak is a Trusted Advisor with special permissions. cwwozniak has a Profile Picture
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15-Jun-2012, 01:10 PM #2
Hi Aduro, and welcome to TSG.

It would help us to help you if we knew the model numbers and possible any hardware version numbers of the modem and router and exactly how they are connected to each other. A typical home router has several indicator lights and knowing one of them is green does not help us a whole lot. Can you please tell us the status of all lights on the modem and router?

Has this set-up ever worked?
Chuck W.
"When you understand why you dismiss all the other possible gods, you will understand why I dismiss yours." ~ Stephen F. Roberts
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15-Jun-2012, 03:16 PM #3
Also, what is the normal (working) state for the Send LED on the modem? If the Send on my Motorola modem were not a steady green it would mean I have no connection to my ISP, so w.r.t. internet access my Wi-Fi network would be irrelevant.
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