[meepmeep189]

I just recently upgraded my computer to Vista from XP. Since then my computer connects to the internet and runs applications such as Star Trek Online and Skype ok but it won't load pages in any internet browsers. Any and all help is requested/appreciated.

[Ihatecats]

You may need to get me these logs via working machine or in safe mode with networking.Just make sure and run these in normal mode.


You will need to right click and run these tools as admin.


Please download FarbarServiceScanner and run it on the computer with the issue.


Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Please download MINITOOLBOX and run it.

Checkmark following boxes:

Flush Dns
Reset FF Proxy Settings
Reset IE Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.

[meepmeep189]

Farbar Service Scanner Version: 25-06-2012 01
Ran by Pacack (administrator) on 26-06-2012 at 12:40:10
Running from "E:\"
Microsoft® Windows Vista™ Home Basic (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****



MiniToolBox by Farbar Version: 25-06-2012
Ran by Pacack (administrator) on 26-06-2012 at 12:44:28
Microsoft® Windows Vista™ Home Basic (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Broadcom 802.11g Network Adapter = Wireless Network Connection 2 (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set interface luid=loopback_0 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
set interface luid=ethernet_2 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
set interface luid=ethernet_1 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
set interface luid=wireless_0 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
set interface luid=wireless_1 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : freebird3
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Wireless LAN adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
Physical Address. . . . . . . . . : 00-11-50-00-99-F8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4142:53e2:2461:37e5%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, June 26, 2012 12:37:02 PM
Lease Expires . . . . . . . . . . : Friday, August 02, 2148 7:12:55 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 201331024
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : isatap.Belkin
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.3%11(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1c1b:27fd:3f57:fdfc(Preferred)
Link-local IPv6 Address . . . . . : fe80::1c1b:27fd:3f57:fdfc%10(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Ping request could not find host google.com. Please check the name and try again.

Ping request could not find host yahoo.com. Please check the name and try again.

Ping request could not find host bleepingcomputer.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
9 ...00 11 50 00 99 f8 ...... Broadcom 802.11g Network Adapter
1 ........................... Software Loopback Interface 1
11 ...00 00 00 00 00 00 00 e0 isatap.Belkin
10 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.3 30
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.2.0 255.255.255.0 On-link 192.168.2.3 286
192.168.2.3 255.255.255.255 On-link 192.168.2.3 286
192.168.2.255 255.255.255.255 On-link 192.168.2.3 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.2.3 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.2.3 286
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
10 18 ::/0 On-link
1 306 ::1/128 On-link
10 18 2001::/32 On-link
10 266 2001:0:4137:9e76:1c1b:27fd:3f57:fdfc/128
On-link
9 286 fe80::/64 On-link
10 266 fe80::/64 On-link
11 286 fe80::5efe:192.168.2.3/128
On-link
10 266 fe80::1c1b:27fd:3f57:fdfc/128
On-link
9 286 fe80::4142:53e2:2461:37e5/128
On-link
1 306 ff00::/8 On-link
10 266 ff00::/8 On-link
9 286 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\mswsock.dll [227328] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\cwalsp.dll [1053760] (ContentWatch, Inc.)
Catalog9 02 C:\Windows\system32\cwalsp.dll [1053760] (ContentWatch, Inc.)
Catalog9 03 C:\Windows\system32\cwalsp.dll [1053760] (ContentWatch, Inc.)
Catalog9 04 C:\Windows\system32\cwalsp.dll [1053760] (ContentWatch, Inc.)
Catalog9 05 C:\Windows\system32\cwalsp.dll [1053760] (ContentWatch, Inc.)
Catalog9 06 C:\Windows\system32\cwalsp.dll [1053760] (ContentWatch, Inc.)
Catalog9 07 C:\WINDOWS\system32\cwalsp.dll [1053760] (ContentWatch, Inc.)
Catalog9 08 C:\WINDOWS\system32\cwalsp.dll [1053760] (ContentWatch, Inc.)
Catalog9 09 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 27 C:\WINDOWS\system32\cwalsp.dll [1053760] (ContentWatch, Inc.)
Catalog9 28 C:\Windows\system32\cwalsp.dll [1053760] (ContentWatch, Inc.)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/26/2012 00:43:55 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler IEPH.RSSHandler cannot be loaded. Error description: MAPI: Logon failed. .

Error: (06/26/2012 00:43:55 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler IEPH.HistoryHandler cannot be loaded. Error description: The system cannot find the file specified. .

Error: (06/26/2012 00:40:53 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler IEPH.RSSHandler cannot be loaded. Error description: MAPI: Logon failed. .

Error: (06/26/2012 00:40:53 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler IEPH.HistoryHandler cannot be loaded. Error description: The system cannot find the file specified. .

Error: (06/26/2012 00:37:20 PM) (Source: AdobePlatform) (User: )
Description: Thread 3128!d! has terminated with exception: Access is denied.

For additional information on this message, please visit our support Web site
http://www.adobe.com/support/main.html

Error: (06/25/2012 11:54:53 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler IEPH.RSSHandler cannot be loaded. Error description: MAPI: Logon failed. .

Error: (06/25/2012 11:54:53 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler IEPH.HistoryHandler cannot be loaded. Error description: The system cannot find the file specified. .

Error: (06/25/2012 11:49:23 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler IEPH.RSSHandler cannot be loaded. Error description: MAPI: Logon failed. .

Error: (06/25/2012 11:49:23 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler IEPH.HistoryHandler cannot be loaded. Error description: The system cannot find the file specified. .

Error: (06/25/2012 11:46:52 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler IEPH.RSSHandler cannot be loaded. Error description: MAPI: Logon failed. .


System errors:
=============
Error: (06/25/2012 06:58:25 PM) (Source: Microsoft-Windows-Servicing) (User: NT AUTHORITY)
Description: Windows Servicing failed to complete the process of setting package KB937287 (Update) into Staging(Staging) state

Error: (06/25/2012 06:58:25 PM) (Source: Microsoft-Windows-Servicing) (User: NT AUTHORITY)
Description: Windows Servicing failed to complete the process of setting package KB937287 (Update) into Staging(Staging) state

Error: (06/25/2012 06:58:25 PM) (Source: Microsoft-Windows-Servicing) (User: NT AUTHORITY)
Description: Windows Servicing failed to complete the process of setting package KB937287 (Update) into Staging(Staging) state

Error: (06/25/2012 06:58:25 PM) (Source: Microsoft-Windows-Servicing) (User: NT AUTHORITY)
Description: Windows Servicing failed to complete the process of setting package KB937287 (Update) into Staging(Staging) state

Error: (06/25/2012 06:58:25 PM) (Source: Microsoft-Windows-Servicing) (User: NT AUTHORITY)
Description: Windows Servicing failed to complete the process of changing update 937287-1_neutral_GDR from package KB937287(Update) into Staging(Staging) state

Error: (06/25/2012 06:58:25 PM) (Source: Microsoft-Windows-Servicing) (User: NT AUTHORITY)
Description: Windows Servicing failed to complete the process of changing update 937287-2_neutral_PACKAGE from package KB937287(Update) into Staging(Staging) state

Error: (06/25/2012 06:58:25 PM) (Source: Microsoft-Windows-Servicing) (User: NT AUTHORITY)
Description: Windows Servicing failed to complete the process of changing update 937287-3_neutral_PACKAGE from package KB937287(Update) into Staging(Staging) state

Error: (06/25/2012 06:58:25 PM) (Source: Microsoft-Windows-Servicing) (User: NT AUTHORITY)
Description: Windows Servicing failed to complete the process of changing update 937287-4_neutral_PACKAGE from package KB937287(Update) into Staging(Staging) state

Error: (06/24/2012 04:41:28 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: 0x80070643Windows Live Essentials{7A25C7EC-3798-4413-A493-57A259D18959}103

Error: (06/24/2012 04:35:29 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: 0x80242016Security Update for Windows Vista (KB950974){64A82FB2-DCAF-4068-98D2-55709C3E1462}102


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

7-Zip 9.20
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Photoshop Elements 7.0 (Version: 7.0)
Adobe Photoshop Elements 7.0 (Version: 7.0.0.3)
Adobe Shockwave Player 11.6 (Version: 11.6.1.629)
Alky for Applications (Windows XP) (Version: 1.0)
ATI - Software Uninstall Utility (Version: 6.14.10.1022)
ATI AVIVO Codecs (Version: 10.0.0.40103)
ATI Catalyst Control Center (Version: 2.010.0210.2338)
ATI Display Driver (Version: 8.593.100-100210a-095952E-ATI)
Audacity 1.2.6
avast! Free Antivirus (Version: 7.0.1426.0)
Belkin Wireless Utility (Version: 3.01.16)
blinkx beat (Version: 1.5.0)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2010.0210.2339.42455)
Catalyst Control Center Graphics Full Existing (Version: 2010.0210.2339.42455)
Catalyst Control Center Graphics Full New (Version: 2010.0210.2339.42455)
Catalyst Control Center Graphics Light (Version: 2010.0210.2339.42455)
Catalyst Control Center Graphics Previews Common (Version: 2010.0210.2339.42455)
Catalyst Control Center HydraVision Full (Version: 2010.0210.2339.42455)
Catalyst Control Center Localization All (Version: 2010.0210.2339.42455)
ccc-core-preinstall (Version: 2010.0210.2339.42455)
ccc-core-static (Version: 2010.0210.2339.42455)
ccc-utility (Version: 2010.0210.2339.42455)
CCC Help Chinese Standard (Version: 2010.0210.2338.42455)
CCC Help Chinese Traditional (Version: 2010.0210.2338.42455)
CCC Help Czech (Version: 2010.0210.2338.42455)
CCC Help Danish (Version: 2010.0210.2338.42455)
CCC Help Dutch (Version: 2010.0210.2338.42455)
CCC Help English (Version: 2010.0210.2338.42455)
CCC Help Finnish (Version: 2010.0210.2338.42455)
CCC Help French (Version: 2010.0210.2338.42455)
CCC Help German (Version: 2010.0210.2338.42455)
CCC Help Greek (Version: 2010.0210.2338.42455)
CCC Help Hungarian (Version: 2010.0210.2338.42455)
CCC Help Italian (Version: 2010.0210.2338.42455)
CCC Help Japanese (Version: 2010.0210.2338.42455)
CCC Help Korean (Version: 2010.0210.2338.42455)
CCC Help Norwegian (Version: 2010.0210.2338.42455)
CCC Help Polish (Version: 2010.0210.2338.42455)
CCC Help Portuguese (Version: 2010.0210.2338.42455)
CCC Help Russian (Version: 2010.0210.2338.42455)
CCC Help Spanish (Version: 2010.0210.2338.42455)
CCC Help Swedish (Version: 2010.0210.2338.42455)
CCC Help Thai (Version: 2010.0210.2338.42455)
CCC Help Turkish (Version: 2010.0210.2338.42455)
Citrix XenApp Web Plugin (Version: 11.0.0.5357)
Dell Driver Download Manager (Version: 2.1.0.0)
Disney Toontown Online (Version: )
Dolby Axon - 1.4.0.2 (Version: 1.4.0.2)
Elite Force
Fraps
Google Chrome (Version: 19.0.1084.56)
Intel(R) Graphics Media Accelerator Driver
Java Auto Updater (Version: 2.0.6.1)
Java(TM) 6 Update 22 (Version: 6.0.220)
Java(TM) 6 Update 29 (Version: 6.0.290)
Microsoft .NET Framework 3.5 SP1
Microsoft DirectX SDK (November 2008) (Version: 9.25.1476.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft Software Update for Web Folders (English) 12 (Version: 12.0.6612.1000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mobipocket Creator 4.2 (Version: 4.2.41)
Mozilla Firefox 8.0.1 (x86 en-US) (Version: 8.0.1)
Net Nanny Parental Controls (Version: 6.5)
NETGEAR WG111v3 wireless USB 2.0 adapter (Version: 1.01.10)
OpenOffice.org 3.3 (Version: 3.3.9567)
Pac-Man Screensaver
Pac-Man World 2
Portal: First Slice
Realtek High Definition Audio Driver
Skins (Version: 2010.0210.2339.42455)
Skype™ 5.9 (Version: 5.9.123)
Star Trek Legacy (Version: 1.00.0000)
Star Trek Online
Steam (Version: 1.0.0.0)
swMSM (Version: 12.0.0.1)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687267) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
USB Video Driver (Version: 1.00)
Ventrilo Client (Version: 3.0.8)
WebFldrs XP (Version: 9.50.5318)
WinAce Archiver (Version: 2.69)
Windows Driver Package - Advanced Micro Devices, Inc. (USB28xxBGA) Media (08/31/2007 5.7.0831.0) (Version: 08/31/2007 5.7.0831.0)
Windows Driver Package - eMPIA Technology Inc, (emAudio) MEDIA (08/31/2007 5.7.0831.0) (Version: 08/31/2007 5.7.0831.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Management Framework Core
Windows Sidebar (Version: 6.0.6001.16510)

========================= Devices: ================================

Name: Ethernet Controller
Description: Ethernet Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: SM Bus Controller
Description: SM Bus Controller
Class Guid:
Manufacturer:
Service:
Problem: : This device is not configured correctly. (Code1)
Resolution: You may be prompted to provide the path of the driver. Windows may have the driver built-in, or may still have the driver files installed from the last time that you set up the device. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s Web site.
In the device properties dialog box, click the "Driver" tab, and then click "Update Driver" to start the "Hardware Update Wizard". Follow the instructions to update the driver. If updating the driver does not work, see your hardware documentation for more information.

Name: Cruzer Micro
Description: Cruzer Micro
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: SanDisk
Service: WUDFRd
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.


========================= Memory info: ===================================

Percentage of memory in use: 51%
Total physical RAM: 2045.56 MB
Available physical RAM: 999.26 MB
Total Pagefile: 4311.18 MB
Available Pagefile: 2969.48 MB
Total Virtual: 2047.88 MB
Available Virtual: 1971.87 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:232.77 GB) (Free:170.39 GB) NTFS
2 Drive d: (Belkin F5D7001) (CDROM) (Total:0.02 GB) (Free:0 GB) CDFS
3 Drive e: () (Removable) (Total:3.73 GB) (Free:3.07 GB) FAT32

========================= Users: ========================================

User accounts for \\FREEBIRD3

Administrator Guest HelpAssistant
Pacack SUPPORT_388945a0


**** End of log ****

[Ihatecats]

What kind of computer do you have exactly make and model?I thnk that your chipset driver being improperly installed is causing your issue.

Also please attach the following log.

Also please Download UnknownDeviceIdentifierand post the log it Creates in your next reply.
Run the program allow it to finish then hit file> save > Save the file to desktop.The default file name will be DeviceList Attach Device list in your next reply.

Please go here and download Speccy run the program and when it is finished Hit File >>>>>>Publish Snap Shot>>>> A link will pop-up on your desktop please post it here in your next reply.

[Ihatecats]

Also a question for you which of the three devices do you use to connect wirelessly?

Belkin Wireless Utility (Version: 3.01.16)

NETGEAR WG111v3 wireless USB 2.0 adapter (Version: 1.01.10)

Broadcom 802.11g Network Adapter

Delete or disable the two that are not in use.

Also I see another possible issue.

Net Nanny Parental Controls (Version: 6.5)

If you are not using the above software then might I suggest you uninstall it has dug itself into your winsock and may very well be an issue.

See below entry in your winsok
Catalog9 28 C:\Windows\system32\cwalsp.dll [1053760] (ContentWatch, Inc.)

All of these issues are going to be gone just let me know a little info.

[meepmeep189]

I already have my specs from when I signed in yesterday.
Specs are:
OS Version: Microsoft® Windows Vista™ Home Basic, 32 bit
Processor: Intel(R) Pentium(R) Dual CPU E2160 @ 1.80GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2045 Mb
Graphics Card: Radeon X1600/X1650 Series, 512 Mb
Hard Drives: C: Total - 238355 MB, Free - 174698 MB;
Motherboard: Dell Inc., 0CU409
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled

Device Information Listing for Pacack@FREEBIRD3 - 6/26/2012 2:36:35 PM

Radeon X1600/X1650 Series
Chip: ATI Technologies Radeon X1600 Series
Detail
PnpID
VEN_1002&DEV_71C2&SUBSYS_23421002&REV_00
Vendor
ATI Technologies Inc.
Device
Radeon X1600/X1650 Series
Chip Vendor
ATI Technologies
Chip
Radeon X1600 Series
Radeon X1600/1650 Series Secondary
Chip: ATI Technologies Radeon X1600 Series Secondary
Detail
PnpID
VEN_1002&DEV_71E2&SUBSYS_23431002&REV_00
Vendor
ATI Technologies Inc.
Device
Radeon X1600/1650 Series Secondary
Chip Vendor
ATI Technologies
Chip
Radeon X1600 Series Secondary
Broadcom 802.11g Network Adapter
Chip: Broadcom BCM4306(??) 802.11g Wireless NIC
Detail
PnpID
VEN_14E4&DEV_4320&SUBSYS_70011799&REV_03
Vendor
Broadcom
Device
Broadcom 802.11g Network Adapter
Chip Vendor
Broadcom
Chip
BCM4306(??) 802.11g Wireless NIC
@system32\drivers\pci.sys,#512;Ethernet Controller [UNKNOWN DEVICE]
Chip: Intel 82562V-2 10/100 Network Connection
Detail
PnpID
VEN_8086&DEV_10C0&SUBSYS_02381028&REV_02
Vendor

Device
@system32\drivers\pci.sys,#512;Ethernet Controller
Chip Vendor
Intel
Chip
82562V-2 10/100 Network Connection
Intel(R) 82801 PCI Bridge - 244E
Chip: Intel 82801 Family (ICH2/3/4/5/6/7/8/9/10/11,63xxESB) Hub Interface to PCI Bridge
Detail
PnpID
VEN_8086&DEV_244E&SUBSYS_02381028&REV_92
Vendor
Intel
Device
Intel(R) 82801 PCI Bridge - 244E
Chip Vendor
Intel
Chip
82801 Family (ICH2/3/4/5/6/7/8/9/10/11,63xxESB) Hub Interface to PCI Bridge
PCI standard ISA bridge
Chip: Intel 82801IR (ICH9R) LPC Interface Controller
Detail
PnpID
VEN_8086&DEV_2916&SUBSYS_02381028&REV_02
Vendor
(Standard system devices)
Device
PCI standard ISA bridge
Chip Vendor
Intel
Chip
82801IR (ICH9R) LPC Interface Controller
Standard Dual Channel PCI IDE Controller
Chip: Intel 82801IB/IR/IH (ICH9 Family) 4 port SATA I/O Controller 1 cc=EIDE
Detail
PnpID
VEN_8086&DEV_2920&SUBSYS_02381028&REV_02
Vendor
(Standard IDE ATA/ATAPI controllers)
Device
Standard Dual Channel PCI IDE Controller
Chip Vendor
Intel
Chip
82801IB/IR/IH (ICH9 Family) 4 port SATA I/O Controller 1 cc=EIDE
Standard Dual Channel PCI IDE Controller
Chip: Intel 82801IB/IR/IH (ICH9 Family) 2 port SATA I/O Controller 2 cc=EIDE
Detail
PnpID
VEN_8086&DEV_2926&SUBSYS_02381028&REV_02
Vendor
(Standard IDE ATA/ATAPI controllers)
Device
Standard Dual Channel PCI IDE Controller
Chip Vendor
Intel
Chip
82801IB/IR/IH (ICH9 Family) 2 port SATA I/O Controller 2 cc=EIDE
@system32\drivers\pci.sys,#3077;SM Bus Controller
Chip: Intel 82801IB/IR/IH (ICH9 Family) SMBus Controller
Detail
PnpID
VEN_8086&DEV_2930&SUBSYS_02381028&REV_02
Vendor

Device
@system32\drivers\pci.sys,#3077;SM Bus Controller
Chip Vendor
Intel
Chip
82801IB/IR/IH (ICH9 Family) SMBus Controller
Standard Universal PCI to USB Host Controller
Chip: Intel 82801IB/IR/IH (ICH9 Family) USB UHCI Controller #1
Detail
PnpID
VEN_8086&DEV_2934&SUBSYS_02381028&REV_02
Vendor
(Standard USB Host Controller)
Device
Standard Universal PCI to USB Host Controller
Chip Vendor
Intel
Chip
82801IB/IR/IH (ICH9 Family) USB UHCI Controller #1
Standard Universal PCI to USB Host Controller
Chip: Intel 82801IB/IR/IH (ICH9 Family) USB UHCI Controller #2
Detail
PnpID
VEN_8086&DEV_2935&SUBSYS_02381028&REV_02
Vendor
(Standard USB Host Controller)
Device
Standard Universal PCI to USB Host Controller
Chip Vendor
Intel
Chip
82801IB/IR/IH (ICH9 Family) USB UHCI Controller #2
Standard Universal PCI to USB Host Controller
Chip: Intel 82801IB/IR/IH (ICH9 Family) USB UHCI Controller #3
Detail
PnpID
VEN_8086&DEV_2936&SUBSYS_02381028&REV_02
Vendor
(Standard USB Host Controller)
Device
Standard Universal PCI to USB Host Controller
Chip Vendor
Intel
Chip
82801IB/IR/IH (ICH9 Family) USB UHCI Controller #3
Standard Universal PCI to USB Host Controller
Chip: Intel 82801IB/IR/IH (ICH9 Family) USB UHCI Controller #4
Detail
PnpID
VEN_8086&DEV_2937&SUBSYS_02381028&REV_02
Vendor
(Standard USB Host Controller)
Device
Standard Universal PCI to USB Host Controller
Chip Vendor
Intel
Chip
82801IB/IR/IH (ICH9 Family) USB UHCI Controller #4
Standard Universal PCI to USB Host Controller
Chip: Intel 82801IB/IR/IH (ICH9 Family) USB UHCI Controller #5
Detail
PnpID
VEN_8086&DEV_2938&SUBSYS_02381028&REV_02
Vendor
(Standard USB Host Controller)
Device
Standard Universal PCI to USB Host Controller
Chip Vendor
Intel
Chip
82801IB/IR/IH (ICH9 Family) USB UHCI Controller #5
Standard Universal PCI to USB Host Controller
Chip: Intel 82801IB/IR/IH (ICH9 Family) USB UHCI Controller #6
Detail
PnpID
VEN_8086&DEV_2939&SUBSYS_02381028&REV_02
Vendor
(Standard USB Host Controller)
Device
Standard Universal PCI to USB Host Controller
Chip Vendor
Intel
Chip
82801IB/IR/IH (ICH9 Family) USB UHCI Controller #6
Standard Enhanced PCI to USB Host Controller
Chip: Intel 82801IB/IR/IH (ICH9 Family) USB EHCI Controller #1
Detail
PnpID
VEN_8086&DEV_293A&SUBSYS_02381028&REV_02
Vendor
(Standard USB Host Controller)
Device
Standard Enhanced PCI to USB Host Controller
Chip Vendor
Intel
Chip
82801IB/IR/IH (ICH9 Family) USB EHCI Controller #1
Standard Enhanced PCI to USB Host Controller
Chip: Intel 82801IB/IR/IH (ICH9 Family) USB EHCI Controller #2
Detail
PnpID
VEN_8086&DEV_293C&SUBSYS_02381028&REV_02
Vendor
(Standard USB Host Controller)
Device
Standard Enhanced PCI to USB Host Controller
Chip Vendor
Intel
Chip
82801IB/IR/IH (ICH9 Family) USB EHCI Controller #2
High Definition Audio Controller
Chip: Intel 82801IB/IR/IH (ICH9 Family) HD Audio Controller
Detail
PnpID
VEN_8086&DEV_293E&SUBSYS_02381028&REV_02
Vendor
Microsoft
Device
High Definition Audio Controller
Chip Vendor
Intel
Chip
82801IB/IR/IH (ICH9 Family) HD Audio Controller
PCI standard host CPU bridge
Chip: Intel G35/G33/G31/P35/P31 Chipset Processor to I/O Controller
Detail
PnpID
VEN_8086&DEV_29C0&SUBSYS_02381028&REV_02
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Intel
Chip
G35/G33/G31/P35/P31 Chipset Processor to I/O Controller
PCI standard PCI-to-PCI bridge
Chip: Intel G35/G33/G31/P35/P31 Chipset PCIe Port 1
Detail
PnpID
VEN_8086&DEV_29C1&SUBSYS_02381028&REV_02
Vendor
(Standard system devices)
Device
PCI standard PCI-to-PCI bridge
Chip Vendor
Intel
Chip
G35/G33/G31/P35/P31 Chipset PCIe Port 1
Logitech Logitech Stereo Headset
Vendor: Logitech
PnpID: VID_046D&PID_0A01
Device: Logitech Stereo Headset
Logitech Logitech USB Optical Wheel Mouse
Vendor: Logitech
PnpID: VID_046D&PID_C018
Device: Logitech USB Optical Wheel Mouse
Logitech USB Optical Mouse
Vendor: Logitech
PnpID: VID_046D&PID_C05A
Device: USB Optical Mouse
SanDisk Cruzer Micro USB-Flash-Drive
Vendor: SanDisk
PnpID: VID_0781&PID_5151
Device: Cruzer Micro USB-Flash-Drive
NETGEAR WG111v3 802.11g Adapter [realtek RTL8187B]
Vendor: NETGEAR
PnpID: VID_0846&PID_4260
Device: WG111v3 802.11g Adapter [realtek RTL8187B]
Dell Keyboard
Vendor: Dell
PnpID: VID_413C&PID_2003
Device: Keyboard
USB Root Hub
Vendor: Microsoft
PnpID: usb\root_hub
USB Mass Storage Device
Vendor: Microsoft
PnpID: usb\class_08&subclass_06&prot_50
USB Composite Device
Vendor: Microsoft
PnpID: usb\composite
CD-ROM Drive
Vendor: Microsoft
PnpID: gencdrom
ACPI x86-based PC
Vendor: Microsoft
PnpID: acpiapic
Disk drive
Vendor: Microsoft
PnpID: gendisk
Standard floppy disk controller
Vendor: Microsoft
PnpID: *pnp0700
IDE Channel
Vendor: Microsoft
PnpID: internal_ide_channel
HID Keyboard Device
Vendor: Microsoft
PnpID: hid_device_system_keyboard
Realtek High Definition Audio
Vendor: Realtek Semiconductor Corp.
PnpID: hdaudio\func_01&ven_10ec&dev_0888
Microsoft Streaming Clock Proxy
Vendor: Microsoft
PnpID: sw\{97ebaacc-95bd-11d0-a3ea-00a0c9223196}
Microsoft Streaming Quality Manager Proxy
Vendor: Microsoft
PnpID: sw\{ddf4358e-bb2c-11d0-a42f-00a0c9223196}
Microsoft Streaming Service Proxy
Vendor: Microsoft
PnpID: sw\{96e080c7-143c-11d1-b40f-00a0c9223196}
Microsoft Streaming Tee/Sink-to-Sink Converter
Vendor: Microsoft
PnpID: sw\{cfd669f1-9bc2-11d0-8299-0000f822fe8a}
Microsoft Kernel DRM Audio Descrambler
Vendor: Microsoft
PnpID: sw\{eec12db6-ad9c-4168-8658-b03daef417fe}
USB Audio Device
Vendor: Microsoft
PnpID: usb\class_01
Generic PnP Monitor
Vendor: Microsoft
PnpID: *pnp09ff
HID-compliant mouse
Vendor: Microsoft
PnpID: hid_device_system_mouse
WAN Miniport (L2TP)
Vendor: Microsoft
PnpID: ms_l2tpminiport
WAN Miniport (PPTP)
Vendor: Microsoft
PnpID: ms_pptpminiport
WAN Miniport (PPPOE)
Vendor: Microsoft
PnpID: ms_pppoeminiport
WAN Miniport (IPv6)
Vendor: Microsoft
PnpID: ms_ndiswanipv6
NETGEAR WG111v3 Wireless-G USB Adapter
Vendor: NETGEAR Inc.
PnpID: usb\vid_0846&pid_4260&rev_0200
Microsoft ISATAP Adapter
Vendor: Microsoft
PnpID: *isatap
WAN Miniport (IP)
Vendor: Microsoft
PnpID: ms_ndiswanip
Microsoft Tun Miniport Adapter
Vendor: Microsoft
PnpID: *tunmp
RAS Async Adapter
Vendor: Microsoft
PnpID: sw\{eeab7790-c514-11d1-b42b-00805fc1270e}
Microsoft iSCSI Initiator
Vendor: Microsoft
PnpID: root\iscsiprt
Terminal Server Keyboard Driver
Vendor: Microsoft
PnpID: root\rdp_kbd
Terminal Server Mouse Driver
Vendor: Microsoft
PnpID: root\rdp_mou
Microsoft System Management BIOS Driver
Vendor: Microsoft
PnpID: root\mssmbios
Plug and Play Software Device Enumerator
Vendor: Microsoft
PnpID: root\swenum
UMBus Root Bus Enumerator
Vendor: Microsoft
PnpID: root\umbus
Volume Manager
Vendor: Microsoft
PnpID: root\volmgr
Microsoft ACPI-Compliant System
Vendor: Microsoft
PnpID: *pnp0c08
ACPI Fixed Feature Button
Vendor: Microsoft
PnpID: acpi\fixedbutton
PCI bus
Vendor: Microsoft
PnpID: *pnp0a03
System board
Vendor: Microsoft
PnpID: *pnp0c01
ACPI Fan
Vendor: Microsoft
PnpID: *pnp0c0b
ACPI Power Button
Vendor: Microsoft
PnpID: *pnp0c0c
ACPI Thermal Zone
Vendor: Microsoft
PnpID: acpi\thermalzone
Motherboard resources
Vendor: Microsoft
PnpID: *pnp0c02
Intel(R) 82802 Firmware Hub Device
Vendor: Microsoft
PnpID: *int0800
Programmable interrupt controller
Vendor: Microsoft
PnpID: *pnp0000
System timer
Vendor: Microsoft
PnpID: *pnp0100
High precision event timer
Vendor: Microsoft
PnpID: *pnp0103
Direct memory access controller
Vendor: Microsoft
PnpID: *pnp0200
System speaker
Vendor: Microsoft
PnpID: *pnp0800
System CMOS/real time clock
Vendor: Microsoft
PnpID: *pnp0b00
Numeric data processor
Vendor: Microsoft
PnpID: *pnp0c04
UMBus Enumerator
Vendor: Microsoft
PnpID: umb\umbus
Intel Processor
Vendor: Microsoft
PnpID: acpi\genuineintel_-_x86
Generic volume shadow copy
Vendor: Microsoft
PnpID: storage\volumesnapshot
Generic volume
Vendor: Microsoft
PnpID: storage\volume
USB Human Interface Device
Vendor: Microsoft
PnpID: usb\class_03&subclass_01
Cruzer Micro
Vendor: Microsoft
PnpID: wpdbusenum\fs

[Ihatecats]

I am looking over the log now but the system info does not tell me what kind of machine that you have and let me know what you have tried that I have posted.

[meepmeep189]

I tried using your snap shot program, but it says it can't register the network

[Ihatecats]

For now please uninstall the program listed below.
Net Nanny Parental Controls (Version: 6.5)

Then open your device manager and scroll to your smbus/chipset driver and right click and uninstall then select delete the driver from the system like in the shot below.

While you are in device manager uninstall your wireless driver it is listed under network connections.

We will get the correct driver for your chipset when the internet connection is restored.

Open your device manager hit the start button then right click on computer then select properties then select device manager.

In device manager, click the View menu and select Show hidden devices

Then Click the view menu again select devices by connection.

Then scroll down right click and uninstall the drivers listed below,dont worry these will be reinstalled upon reboot by windows.


A F D driver for Winsock
Net BT
Http
Net Io Legacy Support Driver
Tcp/ip Protical Driver
Tcp/ip Registry Compatibility
NSI proxy Service

Each of these files will request a rebot after uninstall wait until the last one to reboot.





Change your dns your settings
http://www.computerhope.com/issues/ch001161.htm
Change your dns to the below.

Preferred DNs 208.67.222.222

Alternate dns 208.67.220.220

Open Elevated Command Prompt Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.Now type or copy and paste the commands below one at a time hitting enter after each.

ipconfig /flushdns

netsh int ipv4 reset reset.log

netsh int ipv6 reset reset.log

netsh winsock reset catalog

Exit

Reboot your machine and see if you are able to conenct now.

[meepmeep189]

Well i uninstalled all the drivers that I could see and they haven't re installed.now my connection is totally dead and i can't do the next step.

[Ihatecats]

Originally Posted by meepmeep189

Well i uninstalled all the drivers that I could see and they haven't re installed.now my connection is totally dead and i can't do the next step.

Have you rebooted and by uninstalled all that you could see what exactly do you mean?

[meepmeep189]

I decided to completely restart Vista from scratch, so It's working now, thanks though.

[chadaf]

i had the same issue once, what i did was accessed my routers ip adress and reconfigured the settings, restarted pc and router, and all worked fine. hope it helps