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Solved: Lost Wireless Network Adapter - Sony Vaio


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Tomofjoy Tomofjoy is offline
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26-Jun-2012, 02:54 PM #1
Post Solved: Lost Wireless Network Adapter - Sony Vaio
Hi people.

Can you please help?I have a Sony Vaio Model VGN-NS20E (Vista) that has built-in Wireless. The PC was heavily infected by Virus and I had to re-install Vista Operating system. The system is now running fine (picture, DVD drive, sound etc )although, it will not detect the Wireless Adapter, hence the wireless will not work.

If I attach the Ethernet cable & the internet works fine.

I went to the manufacturer’s computer website and downloaded the driver and (I think ) installed the driver on the laptop. However, it did not help.

The yellow "wireless" light on the front of laptop is not lit, even though it is switched to on.

Am I right in thinking it is the ‘wireless network adapter’ that isn’t working and not the driver as when I go to "Device Manager" and look at the Network Drives, it only shows the wired Ethernet option. This added to the fact the yellow wireless light doesn’t come on, on the front makes me think it is the adapter and not the driver.

Is there anyway to find out – and anyway to fix this mess?


Thanks in advance

Tom Murray
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nexxev0 nexxev0 is offline
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26-Jun-2012, 03:00 PM #2
Sometimes even if you have the switch set to on it could be disabled in the network connections.

Open up your network connections, right click, and make sure it is enabled.
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26-Jun-2012, 03:30 PM #3
any yellow ? or ! listed in the device manager
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26-Jun-2012, 03:33 PM #4
I'm I right in thinking you mean open up the 'network and sharing centre'?

If I do there is a icon picture of my pc, a line from this icon right to an icon of the world (internet) with an X in the middle & nothing else. I presume there should be something in the middle of these two icons, but there is noting.

When I click 'view full map' in the top right hand corner it says 'The adapter is not connected'.

Does this make sense?


Regards

Tom
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26-Jun-2012, 03:38 PM #5
Under 'network adapters' (in the device manager) the only thing there is, is 'Generic Marvell Yukon Chipset based Ethernet Controller'. The is no ? or ! next to this

However, under 'Network Adapters' is 'Other devices', this does have a ? next to it. Under are is the subheadings 'Base System Device', ' Network Controller' & Unknown device' - all of these have an ! next to them (if this has any relivence).
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etaf   (Wayne) etaf is offline
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26-Jun-2012, 03:39 PM #6
Quote:
However, under 'Network Adapters' is 'Other devices', this does have a ? next to it. Under are is the subheadings 'Base System Device', ' Network Controller' & Unknown device' - all of these have an ! next to them (if this has any relivence).
yes, thats your missing device

do the following
right click on the device with a yellow!
Properties
Click on the Details Tab
Under Property - drop down
Select hardware ids
Right click and select all.
Then right click again and select copy.
Copy and paste that here.

The Hardware ID's. VEN & DEV. Look them up here.
http://www.pcidatabase.com/
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26-Jun-2012, 03:50 PM #7
Hey - I thought that the device was missing, but wasn't sure.

Below is the hard ids details


Base System Device Properties

PCI\VEN_1180&DEV_0592&SUBSYS_9045104D&REV_12
PCI\VEN_1180&DEV_0592&SUBSYS_9045104D
PCI\VEN_1180&DEV_0592&CC_088000
PCI\VEN_1180&DEV_0592&CC_0880


Network Controller Properties

PCI\VEN_168C&DEV_002A&SUBSYS_E007105B&REV_01
PCI\VEN_168C&DEV_002A&SUBSYS_E007105B
PCI\VEN_168C&DEV_002A&CC_028000
PCI\VEN_168C&DEV_002A&CC_0280

Unknown Devices

ACPI\SNY5001
*SNY5001

However, sorry I'm not sure what you mean when you say:-

The Hardware ID's. VEN & DEV. Look them up here.
http://www.pcidatabase.com/



Sorry
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etaf   (Wayne) etaf is offline
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26-Jun-2012, 03:57 PM #8
Quote:
Base System Device Properties
thats your Ricoh Memory Stick Controller - so you need to download that from the sony site


Quote:
Network Controller Properties
that the wireless adapter - atheros - so you need to download that from the sony site
this should be the driver
http://www.sony.co.uk/support/en/pro...000186117_4675

this should find all the drivers
http://www.sony.co.uk/support/en/pro...000221850_5126

use the ethernet connection to get the drivers and use the update

heres the updates page
http://www.sony.co.uk/support/en/pro...S20E_S/updates
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30-Jun-2012, 10:47 AM #9
Hey Etaf

On the Sony site looking for the Ricoh Memory Stick Controller & there are (I think) 3 choices under the' Preinstalled Drivers and Utilities'


• Memory Card Reader Writer Driver Ricoh SD
• Memory Card Reader Writer Driver Richoh MS
• Memory Card Reader Writer Driver Ricoh SD CPRM

Am I in the right place & do you have anyidea which on to choose?

Thank you

Tom
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etaf   (Wayne) etaf is offline
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30-Jun-2012, 10:54 AM #10
you may need all three - not near my sony at the moment
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30-Jun-2012, 10:56 AM #11
lol - Oh, ok all three it is then!

I'll let you know how I get on!!

Thanks

Tom
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30-Jun-2012, 11:23 AM #12
OMG - It actually worked!!!!

Thankyou soooooooooooooooo much!!!

Kindest regards!!


Tom
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30-Jun-2012, 11:27 AM #13
your welcome thanks for letting us know
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