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Default Gateway is not Available


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MJ1018 MJ1018 is offline
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11-Jul-2012, 08:05 PM #1
Default Gateway is not Available
I know there are lots of other posts with this same issue, but i still cant seem to figure out what the solution is. The internet on my laptop only works intermittently. After a minute or so of initial use, it stops working and when I run the troubleshooter it discovers that the default gateway is not available, and then it says that it has fixed the problem. However, after only a minute or so more, the internet once again fails. I have tried the "run>cmd>enter>ipcongfig>enter" and found that the numbers for the default gateway are the same on my laptop as for a laptop that does work. So what is going on?
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MJ1018 MJ1018 is offline
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11-Jul-2012, 08:09 PM #2
This problem began after I switched from an older linksys router to a much newer model. So I'm assuming that is what caused the problem
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etaf   (Wayne) etaf is offline
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12-Jul-2012, 10:04 AM #3
can we see an ipconfig /all from both machines
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ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

We would like to see the results from ipconfig /all post back the results in a reply here

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results to notepad and then automatically open notepad.

Now all you need to do is copy and paste those results to a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will be highlighted
Next
From the notepad menu - choose Edit - Copy
Now go back to the forum - reply and then right click in the reply box and paste
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Wayne
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