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Connection drops periodically


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KingDestruct's Avatar
KingDestruct KingDestruct is offline
Member with 2 posts.
THREAD STARTER
 
Join Date: Jul 2012
14-Jul-2012, 04:59 AM #1
Exclamation Connection drops periodically
Up until now, my wired connection to my modem has been flawless. Recently I have been experiencing periodic connection drops. This is most noticeable when I play multiplayer games. I use Comcast ISP. Can anyone help with this?

IPconfig

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Tim and James Gibson>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Ash_Williams
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.ca.comcast.net.

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 06-25-D3-C2-DD-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
Description . . . . . . . . . . . : Atheros AR8121/AR8113/AR8114 PCI-E Ethern
et Controller
Physical Address. . . . . . . . . : 90-E6-BA-A1-37-67
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:558:6012:1e:50ac:c02a:1ecc:7df5(Pref
erred)
Lease Obtained. . . . . . . . . . : Saturday, July 14, 2012 2:37:22 AM
Lease Expires . . . . . . . . . . : Wednesday, July 18, 2012 1:56:53 AM
Link-local IPv6 Address . . . . . : fe80::304f:af82:71e5:7f62%11(Preferred)
IPv4 Address. . . . . . . . . . . : 67.182.81.27(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.254.0
Lease Obtained. . . . . . . . . . : Saturday, July 14, 2012 2:37:21 AM
Lease Expires . . . . . . . . . . : Tuesday, July 17, 2012 3:09:15 PM
Default Gateway . . . . . . . . . : fe80::201:5cff:fe24:8241%11
67.182.80.1
DHCP Server . . . . . . . . . . . : 69.252.97.5
DHCPv6 IAID . . . . . . . . . . . : 345040570
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-82-A5-B0-00-25-D3-C2-DD-85

DNS Servers . . . . . . . . . . . : 2001:558:feed::1
2001:558:feed::2
75.75.75.75
75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 00-25-D3-C2-DD-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Hamachi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Hamachi Network Interface
Physical Address. . . . . . . . . : 7A-79-05-3F-D4-83
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2620:9b::53f:d483(Preferred)
Link-local IPv6 Address . . . . . : fe80::5dc1:efd3:3053:e620%15(Preferred)
IPv4 Address. . . . . . . . . . . : 5.63.212.131(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : Saturday, July 14, 2012 2:37:21 AM
Lease Expires . . . . . . . . . . : Sunday, July 14, 2013 2:39:27 AM
Default Gateway . . . . . . . . . : 5.0.0.1
DHCP Server . . . . . . . . . . . : 5.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 544897368
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-82-A5-B0-00-25-D3-C2-DD-85

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:18c8:2fa:bc49:aee4(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::18c8:2fa:bc49:aee4%16(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{296F59B6-2A5B-4A6F-A54B-99DA122C2D47}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {507BED38-54E4-4B8F-8E64-7B4D900DF179}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{4A500EC1-DB65-438F-9218-A6E76E888388}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.hsd1.ca.comcast.net.:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
rey3610's Avatar
rey3610 rey3610 is offline
Member with 9 posts.
 
Join Date: Jul 2012
Experience: Beginner
14-Jul-2012, 05:52 AM #2
Hi, kingDistruct. I am experiencing similar problems. Mine hasn't been solved so far. Hope you get rid of your problem soon.
TerryNet's Avatar
Computer Specs
Moderator with 66,894 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
14-Jul-2012, 10:23 AM #3
After a drop how do you get re-connected? If you've tried other methods without success what were those attempts?

Assuming that's for a good connection please show ipconfig /all for disconnected. If it looks the same, then also show (other commands in the Command prompt window) ...

ping 67.182.81.27 (or whatever your current IPv4 address is)

ping 67.182.80.1 (or whatever your current Default Gateway is)

ping 75.75.75.75

ping yahoo.com
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Microsoft MVP - Windows Expert - Consumer (since July 2010)
KingDestruct's Avatar
KingDestruct KingDestruct is offline
Member with 2 posts.
THREAD STARTER
 
Join Date: Jul 2012
16-Jul-2012, 02:51 AM #4
The thing is that the connection comes back up within a minute or so while I am playing, this makes it incredible difficult to get an ipconfig/all while it is disconnected. I think it may be that my modem is over heating, but I can't be certain.

These are the pings while I am connected.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Tim and James Gibson>ping 5.63.212.131

Pinging 5.63.212.131 with 32 bytes of data:
Reply from 5.63.212.131: bytes=32 time<1ms TTL=128
Reply from 5.63.212.131: bytes=32 time<1ms TTL=128
Reply from 5.63.212.131: bytes=32 time<1ms TTL=128
Reply from 5.63.212.131: bytes=32 time<1ms TTL=128

Ping statistics for 5.63.212.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Users\Tim and James Gibson>ping 67.182.80.1

Pinging 67.182.80.1 with 32 bytes of data:
Reply from 67.182.80.1: bytes=32 time=24ms TTL=255
Reply from 67.182.80.1: bytes=32 time=12ms TTL=255
Reply from 67.182.80.1: bytes=32 time=11ms TTL=255
Reply from 67.182.80.1: bytes=32 time=14ms TTL=255

Ping statistics for 67.182.80.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 24ms, Average = 15ms

C:\Users\Tim and James Gibson>ping 75.75.75.75

Pinging 75.75.75.75 with 32 bytes of data:
Reply from 75.75.75.75: bytes=32 time=42ms TTL=58
Reply from 75.75.75.75: bytes=32 time=22ms TTL=58
Reply from 75.75.75.75: bytes=32 time=19ms TTL=58
Reply from 75.75.75.75: bytes=32 time=60ms TTL=58

Ping statistics for 75.75.75.75:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 60ms, Average = 35ms

C:\Users\Tim and James Gibson>ping yahoo.com

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=105ms TTL=47
Reply from 98.139.183.24: bytes=32 time=103ms TTL=47
Reply from 98.139.183.24: bytes=32 time=110ms TTL=47
Reply from 98.139.183.24: bytes=32 time=126ms TTL=49

Ping statistics for 98.139.183.24:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 103ms, Maximum = 126ms, Average = 111ms

C:\Users\Tim and James Gibson>
As Seen On

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Tags
comcast, drop, gaming, hang, internet

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