[antveal]

ah my apologies, i thought i had removed it, having run the norton removal tool. shall get right on it.

[antveal]

right, I have deleted everything on my computer related to norton, their programs do not show up in program files/data folders, nor in the uninstall programs menu, yet minitoolbox still says i have norton 360 installed. any ideas?

[Ihatecats]

RE-run the removal tool as admin.And then check the connection

[antveal]

ran removenorton tool as admin, also reset the proxies on IE and firefox like you suggested

testing a few webpages, same error messages as before, a combination of DNS lookup failed, took to long to respond and Chrome could not find 'x'

[antveal]

and norton 360 is still listed on minitoolbox install programs

[Ihatecats]

Update your network drivers with drivermax just make sure to uncheck anything that comes with drivermax when installing.
http://www.innovative-sol.com/drivermax/

If that does not work then I am thinking that you might have malware on your machine.

[antveal]

ah right. just before i call it a night, any recommendations for dealing with malware?

[Ihatecats]

Malwarebytes,Superantispyware Eset online Scan ,Fsecure online scan I am not asking you to post any logs here use these at your descretion you might want to ask a malware tech here to see what can be done

[antveal]

cheers man, will give these a go.

thanks for all your help