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antveal antveal is offline
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16-Jul-2012, 07:01 PM #16
ah my apologies, i thought i had removed it, having run the norton removal tool. shall get right on it.
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antveal antveal is offline
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16-Jul-2012, 07:11 PM #17
right, I have deleted everything on my computer related to norton, their programs do not show up in program files/data folders, nor in the uninstall programs menu, yet minitoolbox still says i have norton 360 installed. any ideas?
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Ihatecats Ihatecats is offline
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16-Jul-2012, 07:14 PM #18
RE-run the removal tool as admin.And then check the connection
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antveal antveal is offline
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16-Jul-2012, 07:27 PM #19
ran removenorton tool as admin, also reset the proxies on IE and firefox like you suggested

testing a few webpages, same error messages as before, a combination of DNS lookup failed, took to long to respond and Chrome could not find 'x'
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antveal antveal is offline
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16-Jul-2012, 07:30 PM #20
and norton 360 is still listed on minitoolbox install programs
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Ihatecats Ihatecats is offline
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16-Jul-2012, 07:30 PM #21
Update your network drivers with drivermax just make sure to uncheck anything that comes with drivermax when installing.
http://www.innovative-sol.com/drivermax/

If that does not work then I am thinking that you might have malware on your machine.
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antveal antveal is offline
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16-Jul-2012, 07:32 PM #22
ah right. just before i call it a night, any recommendations for dealing with malware?
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Ihatecats Ihatecats is offline
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16-Jul-2012, 07:39 PM #23
Malwarebytes,Superantispyware Eset online Scan ,Fsecure online scan I am not asking you to post any logs here use these at your descretion you might want to ask a malware tech here to see what can be done
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antveal antveal is offline
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17-Jul-2012, 04:52 AM #24
cheers man, will give these a go.

thanks for all your help
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dns, internet & networking, lookup fail

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