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Solved: IP address conflict.


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losingconfidence's Avatar
losingconfidence losingconfidence is offline
Computer Specs
Member with 7 posts.
THREAD STARTER
 
Join Date: Jun 2012
Experience: Beginner
18-Jul-2012, 01:48 PM #1
Solved: IP address conflict.
I am not a very tech savvy person and any help would be greatly appreciated! Yesterday, my internet stopped working. I haven't installed anything new. Nothing has changed about my computer whatsoever, but suddenly my computer can't connect to the wireless. My roommate's computer and my cell phone are both doing fine connecting to our wireless. Only my laptop is having problems.

Let me list all the things I've tried so far.

1. Restarting the router. Did it two or three times to no avail.
2. The ipconfig/release and ipconfig/renew thing. No luck.
3. Disabled Windows Firewall. Made no difference.
4. Called Comcast, the company we get wireless from. They told me they weren't authorized to give tech support.
5. Plugged in via ethernet. I can get internet this way, but not through the wireless.

Right now, the wireless indicator on the bottom right of the screen keeps flickering back and forth between "internet" and "no internet access" but never stays on "internet" long enough for me to get any use out of the wireless.

----

HJT looks like this:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:40:26 PM, on 7/17/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16447)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\BitTorrent\bittorrent.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.babylon.com/?affID=110...000022fbb87740
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\prxtbBitT.dll
F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: BitTorrentBar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\prxtbBitT.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - (no file)
O3 - Toolbar: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\prxtbBitT.dll
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKCU\..\Run: [Google Update] "C:\Users\Zoe\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe -update activex
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Users\Zoe\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\IMVU\Run IMVU.lnk
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.systemrequirementslab.com...reqlab_srl.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Support.com Controller Service(supportdotcom) (ssrang_supportdotcom) - Support.com, Inc. - C:\Program Files (x86)\supportdotcom\rang\ssrangsv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 12197 bytes

----

The DDS Notepad thing looks like this:


.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
Run by Zoe at 17:41:37 on 2012-07-17
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8187.5112 [GMT -5:00]
.
AV: Symantec Endpoint Protection *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Symantec Endpoint Protection *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Symantec Endpoint Protection *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\BitTorrent\bittorrent.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\DllHost.exe
C:\Windows\system32\taskmgr.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zoe\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Zoe\Downloads\HijackThis.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\system32\taskhost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page =
uStart Page = hxxp://search.babylon.com/?affID=110014&babsrc=HP_ss&mntrId=647f62ac0000000000000022fbb87740
uWindow Title = Internet Explorer provided by Dell
uSearch Bar =
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\prxtbBitT.dll
mURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\prxtbBitT.dll
mWinlogon: Userinit=C:\Windows\system32\userinit.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\prxtbBitT.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
TB: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
TB: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\prxtbBitT.dll
TB: {00000000-0000-0000-0000-000000000000} - No File
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
uRun: [Google Update] "C:\Users\Zoe\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe -update activex
mRun: [<NO NAME>]
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: Convert link target to Adobe PDF - C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Users\Zoe\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\IMVU\Run IMVU.lnk
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.systemrequirementslab.com/srl_bin/sysreqlab_srl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{62FA17F4-9F8E-4239-A71B-F4C87F9CC470}\130333330313534383 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{62FA17F4-9F8E-4239-A71B-F4C87F9CC470}\4457E6E62427F637 : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{62FA17F4-9F8E-4239-A71B-F4C87F9CC470}\4586560284169627C656373702255626F627E6 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{62FA17F4-9F8E-4239-A71B-F4C87F9CC470}\5535940275962756C6563737 : DhcpNameServer = 206.55.176.52 206.55.176.53
TCP: Interfaces\{62FA17F4-9F8E-4239-A71B-F4C87F9CC470}\D416272796F64747 : DhcpNameServer = 204.130.255.3 64.122.32.71
TCP: Interfaces\{BA57FD93-BD8D-4885-9BC1-55046128FB20} : DhcpNameServer = 192.168.2.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO-X64: Increase performance and video formats for your HTML5 <video> - No File
BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO-X64: Search Helper - No File
BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\prxtbBitT.dll
BHO-X64: BitTorrentBar - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Adobe 2\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
TB-X64: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
TB-X64: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\prxtbBitT.dll
TB-X64: {00000000-0000-0000-0000-000000000000} - No File
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
EB-X64: {182EC0BE-5110-49C8-A062-BEB1D02A220B} - No File
mRun-x64: [(Default)]
mRun-x64: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
IE-X64: {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Users\Zoe\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\IMVU\Run IMVU.lnk
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Zoe\AppData\Roaming\Mozilla\Firefox\Profiles\aazms2h4.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2685&invocationType=tb50ffwinampie7&query=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - about:home
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2790392&SearchSource=2&q=
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll
FF - plugin: C:\Program Files (x86)\Millisecond Software\Inquisit 3.0 Mozilla Plugin\npInquisit_3050.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
FF - plugin: C:\Program Files (x86)\VistaCodecPack\rm\browser\plugins\nppl3260.dll
FF - plugin: C:\Program Files (x86)\VistaCodecPack\rm\browser\plugins\nprpjplug.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Program Files (x86)\WorldWinner.com, Inc\WorldWinner Games\npwwload.dll
FF - plugin: C:\Users\Zoe\AppData\Local\Google\Update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: C:\Users\Zoe\AppData\Roaming\Facebook\npfbplugin_1_0_1.dll
FF - plugin: C:\Users\Zoe\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll
FF - plugin: C:\Users\Zoe\AppData\Roaming\Mozilla\Firefox\Profiles\aazms2h4.default\exte nsions\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}\plugins\np-mswmp.dll
FF - plugin: C:\Users\Zoe\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Zoe\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_257.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(extensions.BabylonToolbar_i.babTrack, affID=110014
FF - user.js: extensions.BabylonToolbar_i.babExt -
FF - user.js: extensions.BabylonToolbar_i.srcExt - ss
FF - user.js: extensions.BabylonToolbar_i.id - 647f62ac0000000000000022fbb87740
FF - user.js: extensions.BabylonToolbar_i.hardId - 647f62ac0000000000000022fbb87740
FF - user.js: extensions.BabylonToolbar_i.instlDay - 15493
FF - user.js: extensions.BabylonToolbar_i.vrsn - 1.5.3.17
FF - user.js: extensions.BabylonToolbar_i.vrsni - 1.5.3.17
FF - user.js: extensions.BabylonToolbar_i.vrsnTs - 1.5.3.1712:30:33
FF - user.js: extensions.BabylonToolbar_i.prtnrId - babylon
FF - user.js: extensions.BabylonToolbar_i.prdct - BabylonToolbar
FF - user.js: extensions.BabylonToolbar_i.aflt - babsst
FF - user.js: extensions.BabylonToolbar_i.smplGrp - none
FF - user.js: extensions.BabylonToolbar_i.tlbrId - base
FF - user.js: extensions.BabylonToolbar_i.instlRef - sst
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 {1E444BE9-B8EC-4ce6-8C2B-6536FB7F4FB7};Power Control [2010/01/14 13:55:21];C:\Program Files (x86)\CyberLink\PowerDVD DX\000.fcl [2010-1-14 146928]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-7-5 3048136]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\system32\DRIVERS\CtClsFlt.sys --> C:\Windows\system32\DRIVERS\CtClsFlt.sys [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-6-1 138912]
R3 itecir;ITECIR Infrared Receiver;C:\Windows\system32\DRIVERS\itecir.sys --> C:\Windows\system32\DRIVERS\itecir.sys [?]
R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]
R3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\system32\DRIVERS\NETw5s64.sys --> C:\Windows\system32\DRIVERS\NETw5s64.sys [?]
R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;C:\Windows\system32\DRIVERS\OA001Ufd.sys --> C:\Windows\system32\DRIVERS\OA001Ufd.sys [?]
R3 OA001Vid;Creative Camera OA001 Function Driver;C:\Windows\system32\DRIVERS\OA001Vid.sys --> C:\Windows\system32\DRIVERS\OA001Vid.sys [?]
R3 ssmirrdr;ssmirrdr;C:\Windows\system32\DRIVERS\ssmirrdr.sys --> C:\Windows\system32\DRIVERS\ssmirrdr.sys [?]
R3 WsAudio_DeviceS(1);WsAudio_DeviceS(1);C:\Windows\system32\drivers\WsAudio_D eviceS(1).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(1).sys [?]
R3 WsAudio_DeviceS(2);WsAudio_DeviceS(2);C:\Windows\system32\drivers\WsAudio_D eviceS(2).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(2).sys [?]
R3 WsAudio_DeviceS(3);WsAudio_DeviceS(3);C:\Windows\system32\drivers\WsAudio_D eviceS(3).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(3).sys [?]
R3 WsAudio_DeviceS(4);WsAudio_DeviceS(4);C:\Windows\system32\drivers\WsAudio_D eviceS(4).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(4).sys [?]
R3 WsAudio_DeviceS(5);WsAudio_DeviceS(5);C:\Windows\system32\drivers\WsAudio_D eviceS(5).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(5).sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-1-15 136176]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-3 160944]
S2 ssrang_supportdotcom;Support.com Controller Service(supportdotcom);C:\Program Files (x86)\supportdotcom\rang\ssrangsv.exe [2012-6-15 1041304]
S3 COH_Mon;COH_Mon;\??\C:\Windows\system32\Drivers\COH_Mon.sys --> C:\Windows\system32\Drivers\COH_Mon.sys [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-1-15 136176]
S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]
S4 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-3-31 257224]
S4 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_ne utral_afc3018f8cfedd20\AESTSr64.exe [2010-1-14 89600]
S4 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
S4 Apache2.2;Remote Access Media Server;C:\Program Files (x86)\Common Files\Dell\apache\bin\httpd.exe [2008-12-10 24636]
S4 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2009-7-29 79360]
S4 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2009-7-29 79360]
S4 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
S4 dsl-db;Remote Access DB;C:\Program Files (x86)\Common Files\Dell\MySQL\bin\mysqld.exe [2009-6-11 5730304]
S4 dsl-fs-sync;Remote Access File Sync Service;C:\Program Files (x86)\Common Files\Dell\Remote Access File Sync Service\dsl_fs_sync.exe [2009-6-22 189680]
S4 Sound Blaster X-Fi MB Licensing Service;Sound Blaster X-Fi MB Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\XMBLicensing.exe [2009-7-29 79360]
S4 Symantec AntiVirus;Symantec Endpoint Protection;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [2009-9-17 2477304]
.
=============== File Associations ===============
.
JSEFile=NOTEPAD.EXE %1
VBEFile=NOTEPAD.EXE %1
VBSFile=NOTEPAD.EXE %1
.
=============== Created Last 30 ================
.
2012-07-17 21:30:28 -------- d-----w- C:\Users\Zoe\AppData\Roaming\supportdotcom
2012-07-17 21:30:23 -------- d-----w- C:\Program Files (x86)\supportdotcom
2012-07-17 21:30:23 -------- d-----w- C:\Program Files (x86)\Common Files\supportdotcom
2012-07-12 05:44:26 3148800 ----a-w- C:\Windows\System32\win32k.sys
2012-07-11 17:42:20 2004480 ----a-w- C:\Windows\System32\msxml6.dll
2012-07-11 17:41:59 805376 ----a-w- C:\Windows\SysWow64\cdosys.dll
2012-07-11 17:41:59 495616 ----a-w- C:\Program Files\Common Files\System\ado\msadox.dll
2012-07-11 17:41:59 466944 ----a-w- C:\Program Files\Common Files\System\ado\msadomd.dll
2012-07-11 17:41:59 258048 ----a-w- C:\Program Files\Common Files\System\msadc\msadco.dll
2012-07-11 17:41:59 1499136 ----a-w- C:\Program Files\Common Files\System\ado\msado15.dll
2012-07-11 17:41:59 1019904 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msado15.dll
2012-07-11 17:41:58 61440 ----a-w- C:\Program Files\Common Files\System\ado\msador15.dll
2012-07-11 17:41:58 57344 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msador15.dll
2012-07-11 17:41:58 372736 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadox.dll
2012-07-11 17:41:58 352256 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadomd.dll
2012-07-11 17:41:58 212992 ----a-w- C:\Program Files (x86)\Common Files\System\msadc\msadco.dll
2012-07-11 17:41:58 143360 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msjro.dll
2012-07-11 17:41:58 1133568 ----a-w- C:\Windows\System32\cdosys.dll
2012-07-05 23:45:34 5030088 ----a-w- C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
2012-07-05 18:54:20 -------- d-----w- C:\Users\Zoe\AppData\Local\{FFC50A5D-1244-4F45-9101-A9D22A845154}
2012-07-05 18:54:09 -------- d-----w- C:\Users\Zoe\AppData\Local\{18C1DDF7-B46A-4D81-988C-E886F1AE7EE0}
2012-06-27 19:57:38 -------- d-----w- C:\Program Files (x86)\Conduit
2012-06-27 19:57:36 -------- d-----w- C:\Users\Zoe\AppData\Local\Conduit
2012-06-27 19:57:35 -------- d-----w- C:\Program Files (x86)\BitTorrentBar
2012-06-27 19:35:49 -------- d-----w- C:\Users\Zoe\AppData\Local\{81324527-B1A1-458D-BF56-8051316C5E24}
2012-06-27 19:35:31 -------- d-----w- C:\Users\Zoe\AppData\Local\{FAA003F0-FE9F-4181-A20C-FE4A96C98C57}
2012-06-25 19:45:20 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe
2012-06-25 19:45:20 77312 ----a-w- C:\Windows\System32\rdpwsx.dll
2012-06-25 19:45:20 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll
2012-06-25 19:45:08 209920 ----a-w- C:\Windows\System32\profsvc.dll
2012-06-25 19:45:05 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-06-25 19:45:03 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-06-25 19:45:03 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-06-25 19:44:59 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
2012-06-25 19:44:56 3216384 ----a-w- C:\Windows\System32\msi.dll
2012-06-25 19:44:56 2342400 ----a-w- C:\Windows\SysWow64\msi.dll
2012-06-25 19:44:32 1462272 ----a-w- C:\Windows\System32\crypt32.dll
2012-06-25 19:44:31 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2012-06-25 19:44:31 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2012-06-25 19:44:31 140288 ----a-w- C:\Windows\System32\cryptnet.dll
2012-06-25 19:44:31 1158656 ----a-w- C:\Windows\SysWow64\crypt32.dll
2012-06-25 19:44:31 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2012-06-25 02:09:48 -------- d-----w- C:\Users\Zoe\AppData\Local\DDMSettings
2012-06-25 01:16:29 -------- d-----w- C:\Program Files\DivX
2012-06-24 22:45:37 -------- d-----w- C:\Users\Zoe\AppData\Local\{A8FD28DE-BB0D-4FA1-9985-D0A2189B06CC}
2012-06-18 16:14:43 -------- d-----w- C:\Users\Zoe\AppData\Local\CRE
2012-06-18 16:14:30 -------- d-----w- C:\Program Files (x86)\BitTorrentBar2
2012-06-18 16:03:44 -------- d-----w- C:\Users\Zoe\temp
.
==================== Find3M ====================
.
2012-06-14 08:38:08 32128 ----a-w- C:\Windows\System32\ssmirrdr.dll
2012-06-14 08:38:08 10112 ----a-w- C:\Windows\System32\drivers\ssmirrdr.sys
2012-06-09 17:33:09 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-06-09 17:33:09 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-06-06 06:06:16 1881600 ----a-w- C:\Windows\System32\msxml3.dll
2012-06-06 05:05:52 1390080 ----a-w- C:\Windows\SysWow64\msxml6.dll
2012-06-06 05:05:52 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
2012-06-02 22:15:31 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2012-06-02 22:15:08 99840 ----a-w- C:\Windows\System32\wudriver.dll
2012-06-02 20:19:42 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2012-06-02 20:15:12 36864 ----a-w- C:\Windows\System32\wuapp.exe
2012-06-02 12:12:17 2311680 ----a-w- C:\Windows\System32\jscript9.dll
2012-06-02 12:05:28 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-06-02 12:04:50 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-06-02 12:01:40 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-06-02 11:57:08 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-06-02 08:33:25 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-06-02 08:25:08 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-06-02 08:25:03 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-06-02 08:20:33 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-06-02 08:16:52 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-06-02 05:50:10 458704 ----a-w- C:\Windows\System32\drivers\cng.sys
2012-06-02 05:48:16 95600 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2012-06-02 05:48:16 151920 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2012-06-02 05:45:31 340992 ----a-w- C:\Windows\System32\schannel.dll
2012-06-02 05:44:21 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2012-06-02 04:40:42 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2012-06-02 04:40:39 225280 ----a-w- C:\Windows\SysWow64\schannel.dll
2012-06-02 04:39:10 219136 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2012-06-02 04:34:09 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2012-06-02 02:13:36 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll
2012-06-02 02:13:35 175616 ----a-w- C:\Windows\System32\msclmd.dll
2012-05-27 04:44:13 2828 --sha-w- C:\ProgramData\KGyGaAvL.sys
.
============= FINISH: 17:42:35.21 ===============
Attached Files
File Type: txt Attach.txt (8.9 KB, 42 views)
TerryNet's Avatar
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18-Jul-2012, 01:52 PM #2
Disable encryption on the router and try to connect. If successful you can probably re-enable encryption and reconnect.
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18-Jul-2012, 02:02 PM #3
I'm sorry to bug you, but I don't actually know what this means. I've done some web searches to walk me through it and haven't found much that I can compare to what I'm seeing on my own screen. I typed 192.168.2.1 into my address bar and do not know where to go from there.
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18-Jul-2012, 02:11 PM #4
Okay I figured it out and I'm still having problems.

With encryption disabled, it said I had internet access but any time I tried to load a page just plain wouldn't. When I plugged the ethernet back in and enabled encryption again it continued doing the same thing. My pages won't load and trying to diagnose problems led me to no results.

Last edited by losingconfidence; 18-Jul-2012 at 02:26 PM.. Reason: Tried new things, have something different to say.
TerryNet's Avatar
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18-Jul-2012, 02:40 PM #5
Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 7 or Vista I prefer to use the built-in Snipping Tool.

Also show ...

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
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18-Jul-2012, 02:44 PM #6
Thank you so much for all your help! The problem finally seems to be resolved. The internet is a little slow now but it's working.
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18-Jul-2012, 07:48 PM #7
You're welcome.
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