lets see a device manager and service status
theres no adapters in that ipconfig /all
------------------------------------------------------------------------ Device Manager
Post back the results in device manager
You will now need to take a screen shot and copy that back to the working PC.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the screen shot and attach the screen shot in a reply on the forum here.
how to access device manager for different windows versions
http://www.computerhope.com/issues/ch000833.htm
Hold the
Windows key and press
Pause key, should open to allow device manager to be seen
on a laptop you may need to use Hold the
Windows key and press
FN key + the
pause key
if this does not work then -
Windows 7 or Vista
Click on the Start Orb
In the Start Search box type
device manager and then press enter
-------------------
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
windows 7
start > control panel> System and Security> Device Manager
network adaptors, click on the + > post back the devices listed there
are there any ! ? or X
post a screen shot of the device manager - network adapters
To post a screen shot of the active window.
1) hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
OR
2) if you are using Vista/Windows 7 you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool
To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
Full details are available here
http://library.techguy.org/wiki/TSG_...g_a_Screenshot ------------------------------------------------------------------------ ------------------------------------------------------------------------ Status of Services
We would like to see some status information for each of the services listed below.
To do this goto
Start> Run {search bar in Vista/W7}> type
CMD to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):
Type the following command
SERVICES.MSC OR
Control Panel>
Administrative Tools>
Services>
then for each of the services listed below - Please post back the following status information;
If the service is set to
Started or Stopped and
If the service is set to
Automatic or Manual - COM+ Event System (for WZC issues)
- Computer Browser
- DHCP Client
- DNS Client
- Network Connections
- Network Location Awareness
- Remote Procedure Call (RPC)
- Server
- TCP/IP Netbios helper
- Wireless Zero Configuration (XP wireless configurations only)
- WLAN AutoConfig (Windows 7 & Vista wireless configurations only)
- Workstation
If any of those services are not started/running,
then right click on the service
then from the menu choose
properties and now check the dependencies.
for each dependancy entry - Check each of one of the dependencies and see which one is preventing the service from running/starting.
Search 
thanks for letting us know