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THEBLACKDON's Avatar
THEBLACKDON THEBLACKDON is offline
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Join Date: Aug 2012
Experience: Intermediate
17-Aug-2012, 03:56 PM #1
Internet connection problems
My toshiba laptop is picking up the wifi with excellent strength, the key code has been entered all other devices that i have are working off this wifi signal, however my laptop will not connect to the internet. The two drivers in the deice manager real tech and atheros are running correctly. The internet connection stopped working after my computer was running slow i implemented the restore feature to set back to an earlier time when the laptop was working correctly. After booting up i was not able to connect to the internet
TerryNet's Avatar
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Join Date: Mar 2005
Location: Ottawa, IL
17-Aug-2012, 04:00 PM #2
You cannot get internet access by Wi-Fi nor by ethernet?

Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 7 or Vista I prefer to use the built-in Snipping Tool.

Also show ...

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
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