Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Networking Networking
Search Search
Search for:
Tech Support Guy Forums > > >

Solved: I can only connect to the internet on Safe mode


(!)

MTzab's Avatar
Member with 2 posts.
THREAD STARTER
 
Join Date: Aug 2012
Experience: Beginner
18-Aug-2012, 04:05 PM #1
Solved: I can only connect to the internet on Safe mode
Hello.

I'm using an Alienware M14x with OS Windows 7. Somehow i'm only able to connect to the internet while I'm on safe mode. The antivirus I'm using is McAfee and I've never had Norton Antivirus or other kind of antivirus. I've tried to disable McAfee firewall and windows firewall on normal mode but none of those options seems to have solved the problem.

Last edited by MTzab; 18-Aug-2012 at 05:18 PM..
Phantom010's Avatar
Phantom010 has a Photo Album
Computer Specs
Trusted Advisor with 30,436 posts.
 
Join Date: Mar 2009
Location: Cyberspace
Experience: Advanced
18-Aug-2012, 05:19 PM #2
Try a Clean Boot troubleshooting procedure in order to isolate the offending program blocking the Internet in Normal Mode. Run it for both Services and Startup items.
MTzab's Avatar
Member with 2 posts.
THREAD STARTER
 
Join Date: Aug 2012
Experience: Beginner
18-Aug-2012, 05:58 PM #3
Thanks you very much!

It seems like McAfee was the one blocking my internet connection so I uninstalled and intalled a new antivirus. Thank you very much for the help.
Phantom010's Avatar
Phantom010 has a Photo Album
Computer Specs
Trusted Advisor with 30,436 posts.
 
Join Date: Mar 2009
Location: Cyberspace
Experience: Advanced
19-Aug-2012, 10:14 AM #4
You're welcome!
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑