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Cannot resolve server's DNS address


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scootermclean's Avatar
scootermclean scootermclean is offline
Member with 14 posts.
THREAD STARTER
 
Join Date: Aug 2012
Location: Lisbon, Portugal
30-Aug-2012, 11:12 AM #1
Cannot resolve server's DNS address
Hello,
I am having some issues with not being able to resolve the DNS address:
Error 105 (net::ERR_NAME_NOT_RESOLVED): Unable to resolve the server's DNS address.

I recently bought a new laptap while back in the USA on vacation, where it worked fine, now that I have returned back to Europe where I work, I am constantly having the problem of not being able to resolve the DNS address.

I read about using the Google DNS settings and tried it out for a couple days, but this did not seem to make a big difference so I changed back to the "Obtain automatically" settings.

Here are some log files below that I saw requested in another thread for the same problem.

Let me know if there is anything else I can provide.

Thank you in advance.

Ipconfig /all
----------------------


Windows IP Configuration

Host Name . . . . . . . . . . . . : SCOTT-NEW
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 9C-B7-0D-EF-10-49
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6205
Physical Address. . . . . . . . . : 8C-70-5A-B3-71-10
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::bc0b:db9d:598a:33ac%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.15(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, August 30, 2012 8:14:58 AM
Lease Expires . . . . . . . . . . : Thursday, August 30, 2012 5:49:01 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 227307610
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-9B-4E-18-D4-BE-D9-41-5E-04
DNS Servers . . . . . . . . . . . : 212.113.164.5
212.113.164.6
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82579LM Gigabit Network Connection
Physical Address. . . . . . . . . : D4-BE-D9-41-5E-04
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{6050C952-E54F-4636-BFFC-02630BBF35EF}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{2CC8EEB6-EDC5-4C4B-9DE3-F87DD4ACEF29}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:c24:16d7:3f57:fff0(Preferred)
Link-local IPv6 Address . . . . . : fe80::c24:16d7:3f57:fff0%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{EC76F078-44A7-4B18-9394-97AA66AAB3B9}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
------------
Pinging the default gateway

C:\Users\Scot>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time=6ms TTL=64
Reply from 192.168.0.1: bytes=32 time=2ms TTL=64
Reply from 192.168.0.1: bytes=32 time=2ms TTL=64
Reply from 192.168.0.1: bytes=32 time=2ms TTL=64

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 6ms, Average = 3ms

C:\Users\Scot>ping google.com

Pinging google.com [173.194.34.194] with 32 bytes of data:
Reply from 173.194.34.194: bytes=32 time=21ms TTL=58
Reply from 173.194.34.194: bytes=32 time=21ms TTL=58
Reply from 173.194.34.194: bytes=32 time=21ms TTL=58
Reply from 173.194.34.194: bytes=32 time=22ms TTL=58

Ping statistics for 173.194.34.194:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 22ms, Average = 21ms

C:\Users\Scot>ping 209.183.226.152

Pinging 209.183.226.152 with 32 bytes of data:
Reply from 209.183.226.152: bytes=32 time=108ms TTL=48
Reply from 209.183.226.152: bytes=32 time=111ms TTL=48
Reply from 209.183.226.152: bytes=32 time=110ms TTL=48
Reply from 209.183.226.152: bytes=32 time=115ms TTL=48

Ping statistics for 209.183.226.152:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 108ms, Maximum = 115ms, Average = 111ms
etaf's Avatar
etaf   (Wayne) etaf is offline
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30-Aug-2012, 11:39 AM #2
can we see all the tests ipconfig /all and the three ping tests when you get the dns error
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scootermclean scootermclean is offline
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31-Aug-2012, 12:04 AM #3
Ah yes that would make sense, sorry about that!

I think I captured it with the following test logs, if not let me know if there is anything else I can provide.

Thank you

----------------------------------------------------

Windows IP Configuration

Host Name . . . . . . . . . . . . : SCOTT-NEW
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 9C-B7-0D-EF-10-49
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6205
Physical Address. . . . . . . . . : 8C-70-5A-B3-71-10
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::bc0b:db9d:598a:33ac%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.15(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, August 30, 2012 8:14:58 AM
Lease Expires . . . . . . . . . . : Friday, August 31, 2012 6:54:44 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 227307610
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-9B-4E-18-D4-BE-D9-41-5E-04
DNS Servers . . . . . . . . . . . : 212.113.164.5
212.113.164.6
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82579LM Gigabit Network Connection
Physical Address. . . . . . . . . : D4-BE-D9-41-5E-04
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{6050C952-E54F-4636-BFFC-02630BBF35EF}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{2CC8EEB6-EDC5-4C4B-9DE3-F87DD4ACEF29}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{EC76F078-44A7-4B18-9394-97AA66AAB3B9}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

--------------------------------------------------------------------

C:\Users\Scot>ping 192.169.0.1

Pinging 192.169.0.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.169.0.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

----------------------------------------------------------------------
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Scot>ping google.com
Ping request could not find host google.com. Please check the name and try again
.

----------------------------------------------------------------------
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


C:\Users\Scot>ping 209.183.226.152

Pinging 209.183.226.152 with 32 bytes of data:
Reply from 209.183.226.152: bytes=32 time=120ms TTL=48
Reply from 209.183.226.152: bytes=32 time=111ms TTL=48
Reply from 209.183.226.152: bytes=32 time=109ms TTL=48
Reply from 209.183.226.152: bytes=32 time=117ms TTL=48

Ping statistics for 209.183.226.152:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 109ms, Maximum = 120ms, Average = 114ms
etaf's Avatar
etaf   (Wayne) etaf is offline
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Location: Surrey, UK
31-Aug-2012, 03:10 AM #4
thanks -the first ping failed, a you typed the wrong ip address (192.169.0.1 should be 192.168.0.1

other wise looks like a dns issue as google failed but, the IP of this site did not

would you try google open dns and once setup post back a fresh set of tests - and then see if it disconnects again

------------------------------------------------------------------------

Google public DNS

Google public DNS
http://code.google.com/speed/public-dns/

Theres also a link on how to setup those DNS IP address up on a PC
http://code.google.com/speed/public-dns/docs/using.html

How to set XP here
http://techie-buzz.com/how-to/google...and-winxp.html

Then once you have set up those DNS entries

Flush & register DNS

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):
In the command prompt window that opens, type the following commands:

Ipconfig/flushdns
ipconfig/registerdns


If you receive the message
The requested operation requires elevation.
Then please open the command prompt as administrator
Start> All Programs> Accessories and then right click on Command Prompt, select "Run as Administrator" to open a command prompt.

now type the command again
__________________
Wayne
Please let us know what the final solution was to any problem posted
scootermclean's Avatar
scootermclean scootermclean is offline
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Join Date: Aug 2012
Location: Lisbon, Portugal
31-Aug-2012, 04:15 AM #5
Windows IP Configuration

Host Name . . . . . . . . . . . . : SCOTT-NEW
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 9C-B7-0D-EF-10-49
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6205
Physical Address. . . . . . . . . : 8C-70-5A-B3-71-10
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::bc0b:db9d:598a:33ac%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.15(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, August 30, 2012 8:14:58 AM
Lease Expires . . . . . . . . . . : Friday, August 31, 2012 10:57:50 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 227307610
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-9B-4E-18-D4-BE-D9-41-5E-04
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82579LM Gigabit Network Connection
Physical Address. . . . . . . . . : D4-BE-D9-41-5E-04
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{6050C952-E54F-4636-BFFC-02630BBF35EF}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{2CC8EEB6-EDC5-4C4B-9DE3-F87DD4ACEF29}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:2c47:2880:aa75:cf79(Preferred)
Link-local IPv6 Address . . . . . : fe80::2c47:2880:aa75:cf79%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{EC76F078-44A7-4B18-9394-97AA66AAB3B9}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

-------------------------------------------
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Scot>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time=6ms TTL=64
Reply from 192.168.0.1: bytes=32 time=3ms TTL=64
Reply from 192.168.0.1: bytes=32 time=2ms TTL=64
Reply from 192.168.0.1: bytes=32 time=2ms TTL=64

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 6ms, Average = 3ms

--------------------------------------------------------------------------------
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Scot>ping google.com
Ping request could not find host google.com. Please check the name and try again
.

C:\Users\Scot>
----------------------------------------------------------------------------
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Scot>ping 209.183.226.152

Pinging 209.183.226.152 with 32 bytes of data:
Reply from 209.183.226.152: bytes=32 time=110ms TTL=48
Reply from 209.183.226.152: bytes=32 time=112ms TTL=48
Reply from 209.183.226.152: bytes=32 time=111ms TTL=48
Reply from 209.183.226.152: bytes=32 time=114ms TTL=48

Ping statistics for 209.183.226.152:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 110ms, Maximum = 114ms, Average = 111ms
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etaf   (Wayne) etaf is offline
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31-Aug-2012, 04:22 AM #6
strange that is showing a DNS issue

is this the only PC that is having an issue on the network

Quote:
now that I have returned back to Europe where I work
is this a work network or home network
?

would you type
209.183.226.152
into a web browser and see if it opens this website (not everything will work)
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scootermclean scootermclean is offline
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31-Aug-2012, 04:23 AM #7
It is a home network, my wife's computer works fine.
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etaf   (Wayne) etaf is offline
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31-Aug-2012, 04:28 AM #8
can we see an ipconfig /all from your wifes PC

The US laptop should work in europe fine, at least they all did with a few international companies I worked for
only issue maybe the wireless - as US use channel 1 -11 only and other countries can use 12, 13 and Japan 14, i think

try a tcp/ip reset - see below
------------------------------------------------------------------------

TCP/IP stack repair options for use with Vista/Windows 7

Start> Programs> Accessories> and right click on Command Prompt, select "Run as Administrator" to open a command prompt box
(A new dialogue box - black with white font, will appear on the screen ):

In the command prompt window that opens, type the following commands:

Note: Type only the text in bold and red for the following commands.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog and press enter

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log and press enter

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log and press enter

ReStart (reboot) the machine.

If you receive the message
The requested operation requires elevation.
Then please open the command prompt as administrator - as requested above
Start> Programs> Accessories> and right click on Command Prompt, select "Run as Administrator" to open a command prompt box
(A new dialogue box - black with white font, will appear on screen ):

Please note and post back - if you receive the following message :-
Access is Denied

please post back the results in a reply here - its important we know that these commands have worked correctly and not produced any errors
right click in the command prompt box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Details also here
http://support.microsoft.com/kb/299357


------------------------------------------------------------------------
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scootermclean scootermclean is offline
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31-Aug-2012, 04:36 AM #9
Will post ipconfig from other computer in a few min.


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>netsh winsock reset catalog

Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.


C:\Windows\system32>netsh int ipv4 reset reset.log
Reseting Global, OK!
Reseting Interface, OK!
Reseting Subinterface, OK!
Restart the computer to complete this action.


C:\Windows\system32>netsh int ipv6 reset reset.log
Reseting Interface, OK!
Reseting Subinterface, OK!
Restart the computer to complete this action.


C:\Windows\system32>
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scootermclean scootermclean is offline
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31-Aug-2012, 07:43 AM #10
Ok, so after running those last commands it seemed to be working great for a couple hours, but now its having the same problem.
Here is the ipconfig info (in Portuguese) from the other computer.

Configura‡Ćo IP do Windows

Nome do sistema anfitriĆo. . . . .: Marta-PC
Sufixo DNS principal. . . . . . . :
Tipo de n˘. . . . . . . . . . . . : Misto
Rota IP activada. . . . . . . . . : NĆo
WINS Proxy activado . . . . . . . : NĆo

Adaptador ethernet Liga‡Ćo de µrea Local 2:

Estado do suporte . . . . . . . . : Suporte desligado
Sufixo DNS especˇfico da liga‡Ćo. :
Descri‡Ćo . . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Endere‡o fˇsico . . . . . . . . . : 00-23-54-3D-1A-D2
DHCP activado . . . . . . . . . . : Sim
Autoconfigura‡Ćo activada . . . . : Sim

Placa de rede local sem fios Liga‡Ćo de rede sem fios:

Sufixo DNS especˇfico da liga‡Ćo. :
Descri‡Ćo . . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
Endere‡o fˇsico . . . . . . . . . : 00-16-EA-51-98-60
DHCP activado . . . . . . . . . . : Sim
Autoconfigura‡Ćo activada . . . . : Sim
Endere‡o IPv6 de local de liga‡Ćo : fe80::41c:f4e8:fdb:f75f%13(Preferido)
Endere‡o IPv4 . . . . . . . . . . . . . . : 192.168.0.10(Preferido)
M scara de sub-rede . . . . . . . : 255.255.255.0
ConcessĆo obtida. . . . . . . . . : sexta-feira, 31 de Agosto de 2012 07:47:21
ConcessĆo obtida v lida at‚ . . . : sexta-feira, 31 de Agosto de 2012 11:17:26
Gateway predefinido . . . . . . . : 192.168.0.1
Servidor DHCP . . . . . . . . . . : 192.168.0.1
IAID DHCPv6 . . . . . . . . . . . : 352327402
DUID Cliente DHCPv6 . . . . . . . : 00-01-00-01-0F-F2-1C-2A-00-1E-8C-7E-A7-83
Servidores DNS. . . . . . . . . . : 212.113.164.5
212.113.164.6
NetBIOS atrav‚s de Tcpip. . . . . . . . . : Activado

Adaptador Tunnel Liga‡Ćo de rea local*:

Estado do suporte . . . . . . . . : Suporte desligado
Sufixo DNS especˇfico da liga‡Ćo. :
Descri‡Ćo . . . . . . . . . . . . : isatap.{0B12D70F-8436-40F7-A92C-33BFEDC2676E}
Endere‡o fˇsico . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP activado . . . . . . . . . . : NĆo
Autoconfigura‡Ćo activada . . . . : Sim

Adaptador Tunnel Liga‡Ćo de rea local* 6:

Estado do suporte . . . . . . . . : Suporte desligado
Sufixo DNS especˇfico da liga‡Ćo. :
Descri‡Ćo . . . . . . . . . . . . : isatap.{5DFE36D2-FFA4-4580-BB13-9418707C3C21}
Endere‡o fˇsico . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP activado . . . . . . . . . . : NĆo
Autoconfigura‡Ćo activada . . . . : Sim

Adaptador Tunnel Liga‡Ćo de rea local* 17:

Sufixo DNS especˇfico da liga‡Ćo. :
Descri‡Ćo . . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Endere‡o fˇsico . . . . . . . . . : 02-00-54-55-4E-01
DHCP activado . . . . . . . . . . : NĆo
Autoconfigura‡Ćo activada . . . . : Sim
Endere‡o IPv6 . . . . . . . . . . : 2001:0:5ef5:79fb:c5b:382a:3f57:fff5(Preferido)
Endere‡o IPv6 de local de liga‡Ćo : fe80::c5b:382a:3f57:fff5%15(Preferido)
Gateway predefinido . . . . . . . : ::
NetBios atrav‚s de TCP/IP . . . . : Desactivado

Adaptador Tunnel Liga‡Ćo de rea local* 13:

Estado do suporte . . . . . . . . : Suporte desligado
Sufixo DNS especˇfico da liga‡Ćo. :
Descri‡Ćo . . . . . . . . . . . . : isatap.{16B3408C-C66D-45B3-B876-0F0A0F740DC9}
Endere‡o fˇsico . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP activado . . . . . . . . . . : NĆo
Autoconfigura‡Ćo activada . . . . : Sim

Adaptador Tunnel Liga‡Ćo de rea local* 15:

Estado do suporte . . . . . . . . : Suporte desligado
Sufixo DNS especˇfico da liga‡Ćo. :
Descri‡Ćo . . . . . . . . . . . . : isatap.{16B3408C-C66D-45B3-B876-0F0A0F740DC9}
Endere‡o fˇsico . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP activado . . . . . . . . . . : NĆo
Autoconfigura‡Ćo activada . . . . : Sim
etaf's Avatar
etaf   (Wayne) etaf is offline
Computer Specs
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Join Date: Oct 2003
Location: Surrey, UK
31-Aug-2012, 08:19 AM #11
when it disconnects would you
would you type
209.183.226.152
into a web browser and see if it opens this website (not everything will work)

also lets try a new device driver
make an exact model of the laptop
is it running 32 or 64 bit windows 7
goto - start>control panel>system - will tell you there
scootermclean's Avatar
scootermclean scootermclean is offline
Member with 14 posts.
THREAD STARTER
 
Join Date: Aug 2012
Location: Lisbon, Portugal
31-Aug-2012, 08:38 AM #12
The IP loaded up (very slowly) a text looking version of the techguy website

computer is as follows:
Dell Latitude E6420
Windows 7 64bit
etaf's Avatar
etaf   (Wayne) etaf is offline
Computer Specs
Moderator with 52,950 posts.
 
Join Date: Oct 2003
Location: Surrey, UK
31-Aug-2012, 08:46 AM #13
Quote:
The IP loaded up (very slowly) a text looking version of the techguy website
yes that would be correct

so we know its a DNS issue and you can get on the net - as the pings also confirmed

i wonder if its a firewall issue
Dell often come with a trial version of mcafee (have you subscribed to the service) - lets remove that - you can always goto the mcafee site and log in and re-install

What other firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, Mcafee , AVG etc


Mcafee Removal Tool
http://service.mcafee.com/FAQDocument.aspx?id=TS101331

http://majorgeeks.com/McAfee_Consume...ool_d5420.html

--------------------------------------------------------------
scootermclean's Avatar
scootermclean scootermclean is offline
Member with 14 posts.
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Join Date: Aug 2012
Location: Lisbon, Portugal
31-Aug-2012, 09:18 AM #14
When I first got the computer I uninstalled the Mcafee trial from the Control Panel.
I just now downloaded the file MCPR.exe from majorgeeks and ran/removed apparently removed some other objects, then I restarted the computer.

I currently have Microsoft Security Essentials and Malwareytes Anti-Malware running.
etaf's Avatar
etaf   (Wayne) etaf is offline
Computer Specs
Moderator with 52,950 posts.
 
Join Date: Oct 2003
Location: Surrey, UK
31-Aug-2012, 11:41 AM #15
would you do another tcp/ip reset

can you connect to the router with a cable and see if you get the same issue
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