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keep getting 'limited' connection


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ezza9000's Avatar
ezza9000 ezza9000 is offline
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Join Date: Jan 2013
22-Jan-2013, 03:27 PM #1
keep getting 'limited' connection
Hi all
I recently brought a new acer aspire with windows 8, it connects to the router/internet fine except every 10-20 mins (sometimes less) or so I get disconnected, my wifi icon in the tray shows a yellow '!', when I look in the wifi charm (the side bar thing) 'limited' is next to my routers name, but in reality It doesn't seem to have any connectivity atall.

Any help with this would be greatly appreciated,
thanks in advance
ezza9000's Avatar
ezza9000 ezza9000 is offline
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22-Jan-2013, 03:34 PM #2
This is ipconfig when the connection was 'limited' (not responsive)

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:\Users\Ezza>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : aarons-acer
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 68-94-23-44-33-5A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 1A-94-23-44-33-59
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter WiFi:
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Qualcomm Atheros AR5BWB222 Wireless Netwo
rk Adapter
Physical Address. . . . . . . . . : 68-94-23-44-33-59
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ed78:27e7:fccd:7dbf%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 21 January 2013 17:54:26
Lease Expires . . . . . . . . . . : 22 January 2013 18:49:37
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 392729635
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-08-D4-FE-B8-88-E3-A5-9C-57
DNS Servers . . . . . . . . . . . : 208.122.23.22
208.122.23.23
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : WDS001
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : B8-88-E3-A5-9C-57
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.Home:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 13:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:cf7:13f0:fd85:b98c(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::cf7:13f0:fd85:b98c%17(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 570425344
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-08-D4-FE-B8-88-E3-A5-9C-57
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\Ezza>
TerryNet's Avatar
Computer Specs
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Join Date: Mar 2005
Location: Ottawa, IL
22-Jan-2013, 04:42 PM #3
You still have a good IP configuration, but that doesn't mean that there is actually any communication possible.

Make sure you have the latest wireless driver from the laptop manufacturer's web site.

Other than Windows Defender and the Windows firewall what security applications are, or ever were, on the system?

TCP/IP stack repair options for use with Vista and 7 and 8.

Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt. [For Windows 8: <Windows Logo> + x - Command Prompt(Admin)]

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.
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ezza9000's Avatar
ezza9000 ezza9000 is offline
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24-Jan-2013, 01:39 PM #4
Thanks for the reply, I have checked and all my drivers are up to date.

I have 'Mcafee internet security suite'

im now going to try the reset instructions,

thanks again
TerryNet's Avatar
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Moderator with 66,446 posts.
 
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Location: Ottawa, IL
24-Jan-2013, 01:52 PM #5
Uninstall McAfee and run the Removal Tool. You can reinstall it after testing.
ezza9000's Avatar
ezza9000 ezza9000 is offline
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24-Jan-2013, 02:02 PM #6
Il try that now then, but what if it is mcafee?

tried the reset's in command prompt, still disconnects
ezza9000's Avatar
ezza9000 ezza9000 is offline
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24-Jan-2013, 02:28 PM #7
Ok, mcafee removed and ran removal tool,

currently running bittorrent and streaming from youtube, so far so good

I did have a current subscription with mcafee though
ezza9000's Avatar
ezza9000 ezza9000 is offline
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Join Date: Jan 2013
24-Jan-2013, 02:48 PM #8
No good

It came up 'limited' again, (to fix this I have to disconnect and reconnect to the router)

il re install mcafee
ezza9000's Avatar
ezza9000 ezza9000 is offline
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24-Jan-2013, 02:54 PM #9
brilliant, my laptop came with a 3 month mcafee subscription already installed, now iv uninstalled it I have no username or password to continue the subscription (as it was already installed), so now I have to pay 30 prematurely for protection
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