[Mogor]

I just got rid of spyaxe on my computer(i think), by using the forums http://forums.techguy.org/security/4...itfraud-c.html Now i cant connect to the internet after running all of the scans(adaware, ewido, ect.). I tried the run ipconfig and the black window flashes then dissapears. I also tried winsocksfix and LSPfix but niether worked. What should be my next step?

[Squashman]

start > run > cmd

Type ipconfig /all at the cmd prompt.

[Mogor]

Not sure if im supposed to post any information, but i typed in ipconfig/all and restarted my comp. Didn't work . Should i disconnect my router and plulg into the modem when trying to fix it?

[TerryNet]

Yes, please post the ipconfig /all results.

Since you had computer problems, no sense in suspecting the router just yet. Keep the router connected for now.

[Mogor]

Sorry for the wait i was at work. Well i didnt know how to copy and paste so i typed it in I did notice that my computer detects when i unplug and plug in the cable. But the connection status says limited or no connectivity. It should be able to get a connection. The correct port lights on the router are light up. I even changed ports to be sure.


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft corp.

C:\Documents and Settings\Jason>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : home
Primary Dns Suffix . . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled . . . . . . . . : No
WINS Prox Enalbled . . . . . . . : No

Ethernet adapter Local Area Connection 3:

Media State . . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . . : Marvell Yukon 88E8001/8003/8010 PCI
Gigabit Ethernet Controller #2
Physical Address . . . . . . . . . . : 00-11-D8-5B-71-C4

Ethernet adapter Local Area Connection 4:

Connection-specific DNS Suffix . :
Desrciption . . . . . . . . . . . . : Linksys LNE100TX Fast Ethernet Adapt
er(LNE100TX v4) #2
Physical Address . . . . . . . . . . : 00-04-5A-87-4A-8F
Dhcp Enabled . . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . . : Yes
IP Address . . . . . . . . . . . . : 192.168.1.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 24.217.0.5
24.217.0.55
Lease Obtained . . . . . . . . . . : Thursday, December 15, 2005 2:52:46
PM
Lease Expires . . . . . . . . . . : Friday, December 16, 2005 2:52:46 PM

C:\Documents and Settings\Jason>

[JohnWill]

TCP/IP stack repair options for use with Windows XP with SP2.

For these commands, Start, Run, CMD to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

[Mogor]

The connection status says connected but none of my programs can get to the internet. The run ipconfig option still doesnt work.

[Mogor]

Well i noticed that every time i tried to connect to the internet, ZoneAlarm was getting a hit. So i turned it off and my internet works now . I did turn the internet locks on at one time, but they should go off after restarts right? If so, should i reinstall zonealarm? There were no lock icons in the task bar.

[Squashman]

You can't do start > run > ipconfig
You have two options
start > run > cmd <enter>
Type ipconfig /all at the cmd prompt

or

start > run > cmd /k ipconfig /all

Sure helps know that you are running a firewall upfront. Details usually help when trying to solve a network issue. Someone with ZoneAlarm experience will probably come along hopefully and answer your question.

[JohnWill]

Obviously, since you turned off ZoneAlarm and it works, that's what's blocking the connection. I suggest you need to review the configuration of ZA and find out what's out of place. I don't use it, or I'd talk you through it.

[ezymony]

Open up zone alarm,firewall click zones be sure your ip address is listed in the trusted zone and any other networked computers.

[Mogor]

Yup, its due to my own making. I shut off a path that is used by the internet. All is good now. Sorry for wasting your time, but a donation will be made for your help.

[ezymony]

Good to hear your up and running your not wasting anyones time that is what they are here for.

[pctech_wannabe]

Ive used ZoneAlarm extensively and have probably made almost every user based mistake that can be made. I also have a network. IM me if you need any questions answered further.