Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Networking Networking
Search Search
Search for:
Tech Support Guy > > >

I have to constantly repair my connection


(!)

ceh7's Avatar
ceh7 ceh7 is offline
Computer Specs
Junior Member with 5 posts.
THREAD STARTER
 
Join Date: Sep 2006
03-Sep-2006, 10:48 AM #1
I have to constantly repair my connection
At least a couple of times a day, my internet connection will disconnect and I will have to repair it by right clicking on the connection icon and clicking repair. I have a dsl internet connection which I am using wirelessly through a router. The router is Netgear WGT624v3. I called technical support and they said that it was because I have more than one firewall. So I uninstalled my firewall and now I am just using the router's firewall. But it still will randomly disconnect. Please help.
TerryNet's Avatar
Computer Specs
Moderator with 65,934 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
03-Sep-2006, 12:48 PM #2
The modem loses the internet connection, or the router (WAN side) loses the internet connection, or the wireless connection between router and PC is dropped?

Since a 'repair' reconnects, I'm guessing the latter. If so, might be wireless interference--e.g., 2.4Ghz cordless phone, microwave, etc.
wacor's Avatar
wacor has a Photo Album
Account Disabled with 27,340 posts.
 
Join Date: Feb 2005
Location: You will never know
Experience: Depends on the definition
03-Sep-2006, 12:53 PM #3
I am always learning but i do not think there is a problem with a PC firewall and a router firewall working together. There is a problem with more than one PC firewall though as that can cause conflicts. So I am not sure I would disable the PC firewall.

If you have cordless phones then disconnect them and unplug their battery and see if that helps
ceh7's Avatar
ceh7 ceh7 is offline
Computer Specs
Junior Member with 5 posts.
THREAD STARTER
 
Join Date: Sep 2006
03-Sep-2006, 06:59 PM #4
I don't think it could be the phone because no one is on the phone while it happens. I installed line filters on the phones too so I don't think the phone is causing any interference. I went to Event Viewer and do you think this error message is important?

"Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 000FB0FEBBFA. The following error occurred:
The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server."

Last edited by ceh7; 03-Sep-2006 at 07:39 PM..
ceh7's Avatar
ceh7 ceh7 is offline
Computer Specs
Junior Member with 5 posts.
THREAD STARTER
 
Join Date: Sep 2006
03-Sep-2006, 10:46 PM #5
bump
wacor's Avatar
wacor has a Photo Album
Account Disabled with 27,340 posts.
 
Join Date: Feb 2005
Location: You will never know
Experience: Depends on the definition
03-Sep-2006, 11:05 PM #6
getting late so may have missed something

remove the router from the equation
and connect direct and see if connection drops
ceh7's Avatar
ceh7 ceh7 is offline
Computer Specs
Junior Member with 5 posts.
THREAD STARTER
 
Join Date: Sep 2006
04-Sep-2006, 12:03 AM #7
The direct connection in my house works, but the wireless connection doesn't. When the wireless connection drops, the wired connection still works.
wacor's Avatar
wacor has a Photo Album
Account Disabled with 27,340 posts.
 
Join Date: Feb 2005
Location: You will never know
Experience: Depends on the definition
04-Sep-2006, 10:13 AM #8
are the cordless phones 2.4 g ?

I know you dont think they are related but i would test and make sure by unplugging the cordless phones and removing the battery.
ceh7's Avatar
ceh7 ceh7 is offline
Computer Specs
Junior Member with 5 posts.
THREAD STARTER
 
Join Date: Sep 2006
04-Sep-2006, 11:03 PM #9
It's not the phone. I have to repair all of the time when I am directly connected to the internet from this computer too. Maybe something needs to be fixed on the computer?

Last edited by ceh7; 04-Sep-2006 at 11:09 PM..
dorianh49's Avatar
dorianh49 dorianh49 is offline
Computer Specs
Junior Member with 1 posts.
 
Join Date: Sep 2006
Experience: Advanced
06-Sep-2006, 10:45 AM #10
I've come across this before but never knew how to fix it. A quick google revealed this forum. Post number 11 seems like the best bet, but post number 5 seems like it's worth a try if #11 doesn't work.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑