[TRS-80 vet]

I've got a setting improperly set, and cannot connect to the internet.

Tech support for the provider was able to ping my modem, but could not find the problem, and said in the end that it's my network card.

Any ideas?


Edit:
It's a different problem...
http://forums.techguy.org/windows-nt...-how-do-i.html

[TRS-80 vet]

EDIT: PLEASE DISREGARD THIS POST; GO TO #3
Tech support for the ISP (seemed pretty confident) attempted again to help with the DSL install, and said the dial-up firewall would not cause the problem - he's stickin' to the bad NIC.

Feedback?


My laptop that got crushed in an accident, has the same NIC installed in it - broadcom 440x 10/100 integrated controller. Since the laptop, and my desktop were able to acknowledge each other through the LAN after the accident, I'm going to pull the laptop NIC, and swap the d'top NIC...

Feedback???



Now, I didn't mention this to the techie, but if the d'top, and the l'top can communicate through the LAN, doesn't this mean the d'top NIC (which he thinks is bad) is in total working order???



MOD/Admini - please remove 'solution' from title. and feel free to solve

[TRS-80 vet]

What does this mean?

Do my NIC drivers need updating/modifying/detonating?

[JohnWill]

Let's start with the configuration. What's the make/model of the DSL modem and any router? On the desktop machine when connected to the modem, do this:

For 98 or ME, Start, Run, COMMAND to open a DOS window:
--- or ---
For 2K or XP, Start, Run, CMD to open a DOS window:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

[TerryNet]

"Do my NIC drivers need updating/modifying/detonating?"

Making sure that you have the correct NIC driver (for your motherboard if the NIC is integrated) is always a good move. And if Device Manager is showing a separate "Network Controller" check for its correct driver also.

Taking a step back, does the NIC LED light when you plug in the ethernet cable?

[TRS-80 vet]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Chuck>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : D5K2DM31
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-0D-56-52-9E-25
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.226.205
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

PPP adapter MSN Explorer:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 4.84.51.196
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 4.84.51.196
DNS Servers . . . . . . . . . . . : 209.244.0.3
209.244.0.4

C:\Documents and Settings\Chuck>
=========================================

Modem is a sprint/embarq 660 series; no router.

The machine is all OEM - do I still need to ascertain correct NIC driver?

NIC LED light (ethernet) on modem is steady light, as well as power, DSL, and internet LED's. Is there another ethernet LED on the tower?


Whether or not this matters, I don't know... The desktop LAN was previously connected to a laptop, and had limited connectivity, until IP addresses were assigned to desktop and laptop.

And what do the loopback MAC and PHY test failures mean?

[JohnWill]

The Embarq 660 is a modem/router. If it's in the standard configuration, I'd be checking the cables and the NIC on the machine. Can you connect a different machine to the Embarq 660 and connect?

[TerryNet]

Yes, there should be a LED on the tower when an ethernet cable is connected.

"And what do the loopback MAC and PHY test failures mean?"

I don't know, but those may be the errors I got a month or so ago testing my neighbor's new laptop. Turned out the "problem" there was that the NIC was powered off by some helpful Dell utility to save battery power. So, maybe your NIC is getting no power--for unknown reasons--which is part of the reason why I asked about the LED. The LED being on doesn't mean much, but if it is off nothing else is gonna matter.

The problem also could be as "simple" as a bad cable.

[TRS-80 vet]

Originally Posted by JohnWill

The Embarq 660 is a modem/router. If it's in the standard configuration, I'd be checking the cables and the NIC on the machine. Can you connect a different machine to the Embarq 660 and connect?

I tried last night to connect the 660 to a laptop, that was previously connected to the desktop by the LAN, and I had the same problem.

[TerryNet]

The ipconfig indicates that it thinks the ethernet is connected to something, and it failed to find a Dhcp server. What does the "PPP adapter MSN Explorer:" information mean?

[TRS-80 vet]

Originally Posted by TerryNet

The ipconfig indicates that it thinks the ethernet is connected to something, and it failed to find a Dhcp server. What does the "PPP adapter MSN Explorer:" information mean?

PPP adapter MSN Explorer? I have no clue, but I'm feelin' certain that that MSN Explorer software has got a bunch of my other network hardware and software hijacked/Shanghai'ed into non-function modes...

What does PPP adapter normally control?

[detoxdsl]

Did you upgrade from a 645 modem ? How long did you wait before hooking up the new 660 ? I work for embarq dsl tech suppoort, so I would be glad to try and get you connected again :P

[TRS-80 vet]

Originally Posted by detoxdsl

Well working for embarq I can tell you that PPPoE has been phased out and the 660 modem itself is configured for dhcp out of the box. The 660r will hand out more than 1 ip, but the 660 mea1 will not. Performing a "hard reset" will take the zyxel modem to its original config. Can you access the 660 through a telnet connection or through browser window on either machine ?

Not sure how to attempt access through a telnet connection.

Through the IE browser window? Not sure. I get a message, when IE window is open, that no connection is available...


But to be sure of modem accessibility, what's the exact procedure?\

Thanks!

[TRS-80 vet]

Originally Posted by detoxdsl

Well working for embarq I can tell you that PPPoE has been phased out and the 660 modem itself is configured for dhcp out of the box. The 660r will hand out more than 1 ip, but the 660 mea1 will not. Performing a "hard reset" will take the zyxel modem to its original config. Can you access the 660 through a telnet connection or through browser window on either machine ?

Not sure how to attempt access through a telnet connection.

Through the IE browser window? Not sure. I get a message, when IE window is open, that no connection is available...


But to be sure of modem accessibility, what's the exact procedure?

Thanks!

[TRS-80 vet]

Originally Posted by detoxdsl

Did you upgrade from a 645 modem ? How long did you wait before hooking up the new 660 ? I work for embarq dsl tech suppoort, so I would be glad to try and get you connected again :P

On dial-up now, with MSN

The 660 I hooked up right out of the box?

That not right?