Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Networking Networking
Search Search
Search for:
Tech Support Guy > > >

Can't access my router.


(!)

courtlandhui's Avatar
courtlandhui courtlandhui is offline
Computer Specs
Senior Member with 622 posts.
THREAD STARTER
 
Join Date: Oct 2004
Location: New York
Experience: I'm learning!
16-Jan-2007, 04:47 PM #1
Can't access my router.
I have accessed my router before (192.168.0.1). The only known way for me to access my router now is to go online, find my internet ip, put that into my browser and access my router. How come i can't use my 192.168.0.1 again?
CoolHandJoe's Avatar
CoolHandJoe CoolHandJoe is offline
Senior Member with 146 posts.
 
Join Date: Jan 2007
Location: Toronto, Ontario Canada
Experience: Advanced
16-Jan-2007, 04:53 PM #2
That's a little weird but it should actually be the opposite way. I would login to the router and check some of the admin options. Also, you might want to post your router manufacturer and model number for us to help you better. Have you made any changes to your router recently? Are you averse to just resetting your router and setting it up again from scratch?

Joe
starcab's Avatar
starcab starcab is offline
Member with 98 posts.
 
Join Date: Dec 2006
16-Jan-2007, 04:54 PM #3
Have you tried to ping your router?
Go to Start-Run type cmd and then type ping 192.168.0.1 and see if you get a response from the router.You could also try to reset the router.
courtlandhui's Avatar
courtlandhui courtlandhui is offline
Computer Specs
Senior Member with 622 posts.
THREAD STARTER
 
Join Date: Oct 2004
Location: New York
Experience: I'm learning!
16-Jan-2007, 05:02 PM #4
yea i pinged it already, its like no loss packets. I've reseted the router. No luck. Werid eh?
My Router is a Westell GT704-WG

Last edited by courtlandhui; 16-Jan-2007 at 05:08 PM..
CoolHandJoe's Avatar
CoolHandJoe CoolHandJoe is offline
Senior Member with 146 posts.
 
Join Date: Jan 2007
Location: Toronto, Ontario Canada
Experience: Advanced
16-Jan-2007, 05:09 PM #5
It doesn't make sense that you reset it and it was the same. You should know that reset when used with a router doesn't mean turning the router off and on it usually refers to a hard reset where the router is reset to factory defaults and you lose all the configuration information it has in it right now.

Joe
JohnWill's Avatar
Computer Specs
Retired Moderator with 106,412 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
16-Jan-2007, 05:09 PM #6
I'd do a factory reset on the router, because something is very wrong!

Let's see this when you're connected to the router.

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.
__________________
Remember: Data you don't have at least two copies of is data you don't care about.
courtlandhui's Avatar
courtlandhui courtlandhui is offline
Computer Specs
Senior Member with 622 posts.
THREAD STARTER
 
Join Date: Oct 2004
Location: New York
Experience: I'm learning!
16-Jan-2007, 05:11 PM #7
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Hamster>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Hamster-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain_not_set.invalid

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8187 Wireless 802.11g 54Mbps U
SB 2.0 Network Adapter #2
Physical Address. . . . . . . . . : 00-15-AF-06-95-D6
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . : domain_not_set.invalid
Description . . . . . . . . . . . : Marvell Yukon 88E8053 PCI-E Gigabit Ether
net Controller #2
Physical Address. . . . . . . . . : 00-18-F3-53-4A-6A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9d56:b0e0:3434:3c5%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, January 16, 2007 3:32:08 PM
Lease Expires . . . . . . . . . . : Wednesday, January 17, 2007 3:32:05 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 234887411
DNS Servers . . . . . . . . . . . : 192.168.0.1
68.237.161.12
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : myhome.westell.com
Description . . . . . . . . . . . : Marvell Yukon 88E8053 PCI-E Gigabit Ether
net Controller
Physical Address. . . . . . . . . : 00-18-F3-53-46-43
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.myhome.westell.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4136:e3f6:2839:f1e:3f57:fffd(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::2839:f1e:3f57:fffd%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{8DE647D4-158F-4DC6-BFB3-BB6AC53F6
F9D}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{7529E533-82E8-4B86-9F85-BB9E68A1B
642}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 15:

Connection-specific DNS Suffix . : domain_not_set.invalid
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.2%26(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.0.1
68.237.161.12
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Hamster>
TerryNet's Avatar
Computer Specs
Moderator with 64,041 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
16-Jan-2007, 06:42 PM #8
ipv6 is not necessarily causing your problem, but sometimes it does cause problems. You do not need it unless you are experimenting with it. Get rid of it and at least your ipconfig /all will be easier to read--you won't see all the hex stuff.

Start - Run - ipv6 uninstall - OK

Restart your PC.
CoolHandJoe's Avatar
CoolHandJoe CoolHandJoe is offline
Senior Member with 146 posts.
 
Join Date: Jan 2007
Location: Toronto, Ontario Canada
Experience: Advanced
16-Jan-2007, 07:14 PM #9
The manual for your modem/router says the following in regards to a hard reset

Quote:
To restore the Gateway’s factory default settings, depress and hold the Reset switch for approximately 10 seconds. The reset process will start about 10 seconds after releasing the switch.
If this doesn't fix your problem then I don't think anything will. Remember that the process above will wipe out all the configuration information on your router and you'll have to setup the router from scratch so don't do it unless you know how or are ready to do that.

Joe

P.S. you can find the manual here --> http://www.actiontec.com/support/broadband/gt704-wg.pdf
courtlandhui's Avatar
courtlandhui courtlandhui is offline
Computer Specs
Senior Member with 622 posts.
THREAD STARTER
 
Join Date: Oct 2004
Location: New York
Experience: I'm learning!
16-Jan-2007, 10:33 PM #10
Thanks for your help guys.. but i guess i'll just live with this.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑