[R.T.]

Hi,
I searched all the different forums and this appeared the best place to ask. I have a D-Link DCS-6620G web camera that can not be found on the web. All ports are open that it uses in the D-Link DI-624 router. The config, from the manual, for this camera to be found from another location on the web are letter perfect. But it still can not be found.
I thought it might be an IP change, but that does not seem to be the problem. Every time I check with www.whatismyip.com it is the same. Windows firewall is off. Any idea as to what is blocking this camera from the web?

Win XP Home
D-Link DI-624 router
Linksys modem BEFCMU10
Charter cable internet
Charter states they do not block any ports

Thanks,
R.T.

[coulterp]

Originally Posted by R.T.

.... I have a D-Link DCS-6620G web camera that can not be found on the web. All ports are open that it uses in the D-Link DI-624 router. The config, from the manual, for this camera to be found from another location on the web are letter perfect. ...

You are port-forwarding to the correct LAN IP (of the camera)? Is the LAN IP static?

Can you access the camera from the LAN-side? i.e. there are no problems with connectivity on the LAN-side, such as wireless encryption not working, etc, etc.

Are you connecting to the DCS-6620G, from the router, wirelessly, or over Ethernet cable?

[R.T.]

Coulterp,
Port forwarding to correct LAN IP of camera - Yes.
Camera LAN IP is Static.
I can connect to camera on both wireless and Ethernet cable.

R.T.

[coulterp]

I'm a bit stumped then! The only think I can think of is that the WAN dynamic IP is changing, but you say that www.whatismyip.com is not showing a variable IP.
I do exactly what you're trying - with a Linksys Web-cam - but use a DynDns service (www.dyndns.com) to track my dynamic WAN IP and provide a domain name to map to the camera over the web.
Also to get to the web-server in the web-cam I had to re-configure the web-cam to not use port 80, as I already have a web-server on the same LAN employing port 80; so I deliberately moved the web-cam off unto an obscure port to avoid the clash. I don't know if this is a consideration for you.

[R.T.]

Coulterp,
I thought an IP change might be the problem, so I went with TZO(it is also in the camera) and that did not help. Also tried other ports 8080 800 etc and that did not open the camera to the web. Two ports the camera uses are 5002 and 5003, both are set in the firewall also. The darn thing should work but will not. ?

R.T.

[TerryNet]

What happens on an attempt to access the camera from the web (error msg.?)?

Just curious--from where and how are you testing the web access?

[R.T.]

TerryNet,

After the normal delay when IE7 is searching for a site, I receive the "cannot be found error." I have made the attempt to connect with the camera from work on both DSL and Cable. No luck. (maybe the darn thing is defective?)
R.T.

[coulterp]

I'm at a loss to suggest anything else. A bit of googling revealed various issues with the device, requiring re-starting that involved removing the power cable from the device entirely, only working with IE, etc. See http://www.ipcameraforum.com/forum/v...349a5187ad0052