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Solved: Internet Randomly Cutting Out


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evilsanta's Avatar
evilsanta evilsanta is offline
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09-Apr-2007, 06:19 PM #1
Solved: Internet Randomly Cutting Out
Hello there, I have comcast high speed internet... but I have noticed that every so often, the internet cuts out for a couple seconds... can be quite annoying.

Ive done some research, and many people had similar problems, and had attributed it to their Motorola modem. But I could not find any fixes for it or anything.

Also, I currently have that, then I have a linksys wrt54g wireless router, then it goes to my computers.

Any advice would be appreciated!
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09-Apr-2007, 06:57 PM #2
First off, try a direct connection to the modem and see if it exhibits the same issue. Also, is this wired or wireless? If it's wireless, you may also want to try changing channels.
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evilsanta evilsanta is offline
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09-Apr-2007, 07:05 PM #3
Hi, thanks for the reply.

Sorry, I forgot to mention that all my computers are wired to the router, wireless is for my Wii/Nintendo DS

Anyways, I am not sure if I will be able to setup a direct connection to test it, as right now my network is in use... but if I get some time I will be sure to try it.
However, in the mean time... what are the possibilities? Anything I can do such as performing a diagnostic?
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10-Apr-2007, 08:18 AM #4
Any reasonable diagnosis is going to take the network down, at least for some period of time.
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10-Apr-2007, 03:41 PM #5
Alright, I am currently on a direct connection and there seem to be no problems whatsoever. Which means its my router...

I hope its not a hardware issue, could it be in the router settings itself?
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10-Apr-2007, 04:12 PM #6
Two things to try.

Reset the router to factory defaults and reconfigure it.

Upgrade the firmware to the latest version.
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evilsanta evilsanta is offline
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10-Apr-2007, 04:21 PM #7
Will do, thanks much for your help!
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dungeonguard dungeonguard is offline
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10-Apr-2007, 05:30 PM #8
I had the same problem with my Linksys WRT54G wireless router. It would sometimes cut out the Internet connection. However, after lots of bad tech support and products, I gave up on Linksys and went to Belkin which works great.

~Simon
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10-Apr-2007, 06:32 PM #9
Yeah, unfortunatly that might be what I have to resort to... thankfully JohnWills advice seems to have done the job... however only time will tell.
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11-Apr-2007, 08:27 AM #10
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