There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
 
Networking
Tag Cloud
audio blue screen boot bsod computer connection crash dell drivers dvd email error excel firefox freeze graphics hard drive harddrive hardware hijackthis install internet itunes keyboard laptop malware monitor motherboard network outlook outlook 2007 problem registry cleaner registry cleaners router screen slow sound trojan upgrade usb video virus vista windows windows 7 windows vista windows xp wireless word
Search
Search in:
 
Advanced Search
Tech Support Guy Forums > Internet & Networking > Networking >
Cable modem confusion...

Tip: Click Here to Update All Your PC's Outdated Drivers
[ Sponsored Link ]

Closed Thread
 
Thread Tools
drewgraham's Avatar
Senior Member with 197 posts.
 
Join Date: Jul 2005
Experience: Geek in training
20-Apr-2007, 08:22 AM #1
Cable modem confusion...
Hey all,

I'm trying to expand a network that connects through a ntl cable modem.

I'm trying to add a ZyXEL router (Prestige 334) to a NTL Home 120 cable mode, but the router won't pick up an ip address.

When I connect directly to the router, it gives me an address in the 80.6.5.x range, although the default gateway is 80.6.4.1 (in a different subnet), on a 255.255.252.0 subnet mask. The router's config page is on 192.168.100.1!?

I've tried straight through and crossover cables (I can connect directly with either), tried specifying an ip address for the wan port (it wouldn't let me as the ip and the gateway were on different subnets, as above).

Will the router not pick up an IP address because the gateway and dhcp subnet are different?

Last edited by drewgraham : 20-Apr-2007 08:28 AM. Reason: Add subnet mask info
drewgraham's Avatar
Senior Member with 197 posts.
 
Join Date: Jul 2005
Experience: Geek in training
20-Apr-2007, 09:10 AM #2
Or, could it be an authentication issue?

What method, if any, does ntl use? Is it MAC address, host name, or a username and password?

Last edited by drewgraham : 20-Apr-2007 09:15 AM.
JohnWill's Avatar
Computer Specs
Moderator with 90,237 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
20-Apr-2007, 10:09 AM #3
The symptoms are that you have your cable modem connected to one of the LAN/Network ports, try connecting it to the WAN/Internet port.
drewgraham's Avatar
Senior Member with 197 posts.
 
Join Date: Jul 2005
Experience: Geek in training
20-Apr-2007, 03:50 PM #4
Quote:
Originally Posted by JohnWill
The symptoms are that you have your cable modem connected to one of the LAN/Network ports, try connecting it to the WAN/Internet port.
He he - no, it's definitely connected to the WAN port.
TerryNet's Avatar
Computer Specs
Moderator with 24,333 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
Experience: Intermediate to Advanced
20-Apr-2007, 05:42 PM #5
Maybe my binary is too rusty, but with 255.255.252.0 subnet mask 80.6.5..anything and 80.6.4.anything seem to be in the same subnet. And they are public IP addresses so no normal router's Dhcp server is going to assign any of those.

It's not impossible for 192.168.100.1 to be a router's default LAN address, but seems unusual to me. That happens to be my modem's address.

The User Guide for that router claims 192.168.1.1 to be its default LAN address.
drewgraham's Avatar
Senior Member with 197 posts.
 
Join Date: Jul 2005
Experience: Geek in training
20-Apr-2007, 06:58 PM #6
Quote:
Originally Posted by TerryNet
Maybe my binary is too rusty, but with 255.255.252.0 subnet mask 80.6.5..anything and 80.6.4.anything seem to be in the same subnet. And they are public IP addresses so no normal router's Dhcp server is going to assign any of those.

It's not impossible for 192.168.100.1 to be a router's default LAN address, but seems unusual to me. That happens to be my modem's address.

The User Guide for that router claims 192.168.1.1 to be its default LAN address.
I've got to the bottom of the 192.168.100.1 malarkey - it's not its actually IP address but it sniffs http traffic for requests to that address and intercepts them.

My binary is non existent, so if you say it adds up, it adds up.

But I still can't figure out why I can get an ip address (and a public ip address at that) through the modem to any computer, but the router can't.
TerryNet's Avatar
Computer Specs
Moderator with 24,333 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
Experience: Intermediate to Advanced
20-Apr-2007, 08:06 PM #7
You SHOULD get a public IP address when connected directly to the modem. Since your earlier posts were saying you got that address when connected to the router, maybe it would be best if you stated your problem again.

Oh, and if you forgot to power cycle the modem when switching to the router, that is the reason that the router did not get an IP configuration.
Closed Thread Bookmark and Share

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.

Thread Tools


You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 10:19 PM.
Copyright © 1996 - 2009 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2009, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.2.0
Powered by Cermak Technologies, Inc.