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Network card will not renew IP


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abbyk's Avatar
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06-Jun-2007, 12:22 AM #1
Red face Network card will not renew IP
I have been working on a friend's PC who moved to a new house.

The PC is a P4 1600 running XP SP2.

There is a shared 4-port router in the house with 2 other PCs successfully sharing the internet connection.

However I cannot get this PC to be assigned a DHCP IP, so it will not connect to the net.

I have tried ipconfig /release - works - new IP 0.0.0.0

Then ipconfig /renew - No good.

It always seems to revert back to the IP 169.254.104.180 !
(the router IP is 192.168.0.1 and other pc's are 192.168.0.xxx )

There are packets sent from the network card but never any recieved - always zero. I cannot ping the router/gateway.

I have tried WinsockXPfix to no avail.

Any ideas ?

Thanks - abbyk
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06-Jun-2007, 08:16 AM #2
Wrong WINSOCK fix, SP2 requires a different one.

TCP/IP stack repair options for use with Windows XP with SP2.

For these commands, Start, Run, CMD to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reboot the machine.
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06-Jun-2007, 03:24 PM #3
Thanks for the reply JohnWill.

I tried your suggestion, however the issue still remains.

I am about to do a repair install unless there may be another possible solution.

Thanks Abbyk
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06-Jun-2007, 03:36 PM #4
I'm assuming this is a wired connection in the absence of any information on the type of connection. Did you try a different port on the router? How about a different cable?
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06-Jun-2007, 04:27 PM #5
connected by wire - regular RJ45.

I will try a diiff wire/port now.


Btw - interesting ipcofig / all result as follows :

Windows IP Configuration

Host Name . . . . . . . . . . . . : Wittmer1

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-00-E2-57-3B-AD

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Autoconfiguration IP Address. . . : 169.254.104.180

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . :



Tunnel adapter Teredo Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled



Maybe this "Teredo Tunneling Pseudo-Interface" is the issue.

But I can find nothing of it in device manager or elsewhere.

The PC used to be hooked up to a university network.
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06-Jun-2007, 04:48 PM #6
The symptoms are that the machine does not see a DHCP server, aka the router. Is that test with a known good cable and a known working port on the router?
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06-Jun-2007, 05:17 PM #7
Yes, yes.

Btw - that Teredo entry was just TCP IP v6 - now uninstalled.

I've preety much given up now & about to try a repair reinstall.

Thanks for your help John will
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06-Jun-2007, 05:20 PM #8
Do u think maybe the router is setup only to assign only 2 ips through its dhcp server. Try entering the default Gateway address from (ipconfig) into internet explorer and try and look at the settings of this router.
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06-Jun-2007, 05:23 PM #9
Have you checked the router to make sure the Dhcp server is enabled? And has a sufficient Dhcp Address range? And has the router been restarted recently?
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07-Jun-2007, 10:54 PM #10
Well the repair reinstall didnt work. In fact it screwed up XP pretty bad!

No matter - my friend has gone for a drastic but easy solution - buy a new laptop !

Bought the lappy, plugged it in & of course... instant router/internet connection.

The router/cables was/is fine - just something borked on the XP config it seems.

I'm left now with the PC to wipe, reinstall fresh & pass on - It better not give me any GIP ! LOL

Thanks for the suggestions guys, but that was a Pig-eared configuration problem I could not get the better of - maybe next time.

Cheers - Abbyk

Last edited by abbyk; 07-Jun-2007 at 10:59 PM..
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08-Jun-2007, 02:27 AM #11
Pretty drastic solution for what was probably a simple issue. Etiher it was a bad cable, miscofigured NIC card, or the router was setup to only issue one address.
I need a new car, think your friend could help me out?
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09-Jun-2007, 05:47 AM #12
Obviously a drastic solution!
But I had been working on it for 2 nights & over 8 hours and she was considering buying a laptop prior to this debarcle - so that sealed it.

If it was a simple issue - why did noone reply with a solution which worked ?

Regards
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09-Jun-2007, 10:14 AM #13
This is volunteer work, per se, not a job. Ping 127.0.0.1 and see what you get.
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09-Jun-2007, 10:36 AM #14
I'm not sure you have any idea how much harder it is to solve problems in ASCII with limited and frequently misleading information. Many of these problems would be simple for a number of us if we were sitting in front of the machine.
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