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Solved: Updating modem's firmware (Westell 6100)

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JohnWill's Avatar
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03-Aug-2007, 03:25 PM #31
I can't imagine how releasing/renewing the IP address will do anything for this issue.
SimianRaticus's Avatar
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03-Aug-2007, 09:28 PM #32
Okay, I just wanted to check about something. If I don't have a DSL filter installed on one of the phone lines, that couldn't be causing all of this, could it? Because there are two phones in the house, and only one with a DSL filter installed. I mean, I wouldn't think this would be causing this because in the past I've went without on installed and never had these problems. Plus, I thought those just prevented static on the phone, but I could be wrong. Also, if that were the case, wouldn't I only get disconnected when someone calls? And that wouldn't affect my connection speed either, would it?

Last edited by SimianRaticus : 03-Aug-2007 09:40 PM.
JohnWill's Avatar
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04-Aug-2007, 11:02 AM #33
Quote:
Originally Posted by SimianRaticus
Okay, I just wanted to check about something. If I don't have a DSL filter installed on one of the phone lines, that couldn't be causing all of this, could it?
YES!
Good grief, that would have been useful information a long time ago! Install the filters properly and on ALL telephone equipment of any kind! Anything that plugs into the phone line EXCEPT the DSL modem MUST have a filter.
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04-Aug-2007, 02:13 PM #34
Whoops! Sorry, I thought those only prevented static on the phone line.
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04-Aug-2007, 05:35 PM #35
It's working now. I only had one DSL filter, and it wasn't installed on the main line. Anyway, now it is, and now everything's in order. Thanks.

And again, sorry for not mentioning this sooner. I really had no idea not having the filter installed could interfere with the connection.
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