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cannot connect to internet wirelessly after reformat


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thrillhouse7006's Avatar
thrillhouse7006 thrillhouse7006 is offline
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02-Sep-2007, 09:59 PM #1
cannot connect to internet wirelessly after reformat
Im new to this forum so hi to everyone, I searched the networking forum and cannot find anything or dont know exactly what to search for to get an answer. heres the deal:

hardware.....
Dell dimension 2400
belkin wireless g 802.11g card
netgear router
newest drivers on card

problem.......
roommate reformatted his computer and loaded all the drivers and cds that came with it, and drivers for belkin card, computer recognizes the card in hardware manager, and after I enter the wep key it connects to the network with an "excellent" connection, but it will not connect to the internet, when i go into system tray and right click on the connection and go to "show all networks" it brings up a gray box with the only button im able to press is cancel and no networks are shown. The wierd thing is that his internet worked this morning before the format, no changes have been made to the network the other two computers in the house are still connected (one wired and one wireless) have tried powering down both router and modem and it has not helped... any help would be appreciated...
thrillhouse7006's Avatar
thrillhouse7006 thrillhouse7006 is offline
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03-Sep-2007, 06:39 PM #2
here is the ipconfig /all from that computer if it helps at all....


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : michael-yf0aysp
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-0D-56-68-34-02

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Belkin 802.11g Network Adapter #2
Physical Address. . . . . . . . . : 00-11-50-F5-B6-69
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.184.236
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

C:\Documents and Settings\Administrator>


also checked router settings this morning im on channel 11, dhcp enabled, wep enabled, and I double checked my wep code on that computer.....Im getting frusterated
JohnWill's Avatar
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03-Sep-2007, 07:33 PM #3
It's not actually connected, that's why you have a 169.254.x.x address.

Try disabling encryption and see if it connects. Also, if you're using WEP, use ONLY the HEX keys, do not use the ASCII passcode option.
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thrillhouse7006 thrillhouse7006 is offline
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03-Sep-2007, 08:30 PM #4
I disabled the encryption and it wont connect to the network at all anymore..... im kinda new to this I am not sure what hex and ssid are or how to change them, sorry
TerryNet's Avatar
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03-Sep-2007, 09:04 PM #5
"am not sure what hex and ssid are or how to change them"

SSID is the name of your wireless network. Login to your router (with an ethernet connection), navigate to the wireless section and find the SSID.

The same section is probably where the encryption can be found. Hex keys, which should be used, are keys consisting entirely of hexadecimal digits. Ascii passcodes contain all kinds of alphanumeric characters and get translated to hex keys; but sometimes the translations are done differently on different devices.
thrillhouse7006's Avatar
thrillhouse7006 thrillhouse7006 is offline
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03-Sep-2007, 10:59 PM #6
it just doesnt make sense tho it worked with all these setting before the reformat, why would I need to change around the router settings? Im not questioning your expertise or experience but just puzzled as to why it worked before...thanks for the info so far.
JohnWill's Avatar
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04-Sep-2007, 08:44 AM #7
If you have XP-SP2, use the following winsock repair and see if that helps.

TCP/IP stack repair options for use with Windows XP with SP2.

Start, Run, CMD to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reboot the machine.
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TerryNet's Avatar
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04-Sep-2007, 11:27 AM #8
Obviously, we don't yet know what's wrong or what's different from when the connection was working. I don't know why you asked about SSID--just responded to your question. Disabling encryption is just to remove one variable to make isolation easier.

Are you using the Belkin utility or Windows XP's Wireless Zero Configuration (WZC) to manage the connection? Is that the same one used before the new Windows install? Are you sure that the one not being used is not running?
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04-Sep-2007, 08:34 PM #9
I think he only has sp1, cuz thats all the xp disc came with, also the belkin utilities is running, and the windows wireless icon is all greyed out when i click to see available wireless networks.
TerryNet's Avatar
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05-Sep-2007, 04:29 PM #10
Automated WINSOCK Fix all Windows Versions (except XP SP2 and Vista): http://www.cexx.org/lspfix.htm

You now have encryption disabled, right?

After trying the above show us another ipconfig /all please.
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09-Sep-2007, 01:54 PM #11
ok I tried running that program and it just said there were no problems found, I also tried removing the belkin wireless utilities and it wouldnt even connect to the network at all. I do not have encryption turned off at the moment. thanks for all the support guys I appreciate it
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09-Sep-2007, 02:16 PM #12
I also checked wzc and found it not to be active so I set it up in administrative tools, so now I can view wireless networks in the wireless icon in the system tray, so i connected to the network again with wep and tried connecting to the internet and still nothing, so here is the new ipconfig /all after everything

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : michael-yf0aysp
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-0D-56-68-34-02

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Belkin 802.11g Network Adapter #2
Physical Address. . . . . . . . . : 00-11-50-F5-B6-69
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.184.236
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

C:\Documents and Settings\Administrator>
JohnWill's Avatar
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09-Sep-2007, 02:49 PM #13
You really need to install SP2, it fixes a HOST of wireless issues.
TerryNet's Avatar
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09-Sep-2007, 05:26 PM #14
You are probably entering the wrong WEP HEX key or else you are using an ascii passcode and the router and WZC are translating it differently.

As JohnWill pointed out, not having SP2 opens up a lot of other possibilities that aren't worth trouble shooting.
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thrillhouse7006 thrillhouse7006 is offline
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09-Sep-2007, 06:50 PM #15
Ok dled and installed sp2 like you guys suggested, now when I use the windows connection it tells me to use the belkin utilities to connect, then it says "searching for connection" after about 5 mins it says i have limited or no connectivity, but the belkin utilities says its working...so I tried using the "repair" function....
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